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Enhancing global operations at Sony Interactive Entertainment with Everbridge xMatters

Enhancing global operations at Sony Interactive Entertainment with Everbridge xMatters

Previously, Sony Interactive Entertainment was using different incident management tools including PagerDuty, Splunk Oncall, and manual calling that they felt lacked the advanced features and flexibility. 

They switched to Everbridge xMatters because it offered better customization options, seamless integration with their existing systems, and improved support for their evolving requirements.

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