Customer Story
The States of Guernsey
The States of Guernsey is the parliament of the British Crown dependency of Guernsey. With 5500 employees, the Island’s government is responsible for a population of 66,000, covering everything from immigration control to prisons and traffic management to policing. Guernsey wanted to implement a single point of contact for all of the island’s 999 calls, to enable operators to deal with requests for: police; ambulance services; fire and rescue as well as coastguard. The State of Guernsey enlisted Everbridge to merge contact operations for all emergency services and to implement sequencing to prioritise personnel deployment, from traffic management to police.
Related resources
Everbridge Suite 2025 unwrapped: Year in review
Join Customer Success for a review of 2025 Everbridge Suite enhancements, and gain expert guidance to prepare and optimize your system for success in 2026!
Building a resilience committee: Practical steps to strengthen business continuity
Casey and Shay kick off with festive banter before welcoming Brad Henske of Carilion Clinic to unpack how a Risk & Resilience Committee unites risk, ITDR, emergency/crisis communications, and BC to achieve operational resilience. He covers committee scope, mission alignment, and collaboration via curiosity, regular cross-functional touchpoints, and shared accountability. The episode distinguishes strategic resilience goals from tactical BC execution and stresses first steps: define the model, engage partners, begin the work.
The 4 stages of crisis management
A crisis can strike any organization without warning, disrupting operations, damaging reputations, and causing significant financial instability. Today’s threats range…
