Everbridge Urgent Desktop
Instantly alert your organization with critical messages
Communicating across your organization
When communicating across your organization, sending critical information to your workforce quickly and effectively requires multiple delivery channels. Everbridge’s Urgent Desktop™ delivers alerts to your workforce’s computer screens in seconds to ensure timely delivery, high visibility, and optimal impact of your messages. Urgent Desktop™ delivers emergency notifications in a rapid and reliable way.
Key features
- Quarter/partial screen notifications available in addition to full-screen alerting.
Customizable alert templates and colors.
Ability to add sound files or images to your alert.
Map interface allows users to view alert device locations and activate by geographic area.
Ability to activate third-party personal recipient notification services.
Benefits, technical overview and requirements
Key benefits
- Visibly overrides existing computer screens to display full-screen urgent notifications; the recipient must acknowledge the alert before resuming any activity on their computer.
- Customizable to include your organization’s logo to confer a trusted voice.
- Alert confirmations and acknowledgment reporting.
- Simple, scalable implementation with hands-on expert support.
Technical overview
- WAN accessible: Configurable to allow off-site users to receive alerts, if desired.
- Communication: Clients pull alerts using standard HTTP.
- Security: Pull-based method does not require open listening ports. Public Key Infrastructure (PKI) verifies the integrity and authenticity of messages.
- IT deployment: MSI (Windows), MPKG (Mac).
Urgent desktop server minimum
requirements
- OS: Windows Server 2003, 2008, or 2008 R2
- Recommended hardware: 2.4 GHz dual-core processor or equivalent, 2 GB memory, 20 GB free disk space
- LAN connectivity: 10/100 MB typical, 1 GB preferred
- Other: Virtual server (e.g., VM or VMW installations) supported; Port 80 must be unbound
Client computer requirements
- OS: Windows XP, Vista, Windows 7 with the .NET 2.0 Framework (or greater) installed; Mac OSX 10.5+
- Network connectivity: Requires connection to a customer-provided Urgent Desktop Server
- Administrative permission: Needed for installation on end-user Mac or PC
