The year 2021 represented another historic period of resilience, during which businesses began to spring back from the pandemic lockdowns of 2020. Yet, many senior leaders and boards found themselves navigating their people and assets through the impact of new COVID variants and other critical events, such as severe weather, bushfires, cyber-attacks, IT outages, and more.
To increase their enterprise resilience against these and other disruptions, a growing number of organizations have turned to digital transformation – and more specifically, adopting Critical Event Management (CEM) solutions – to prepare for disruptions, protect their people and assets, and thrive.
In July 2021, to help organizations benchmark and reinforce their enterprise resilience, Everbridge rolled out the industry’s first CEM Certification™ Program. Developed from 20 years of professional services engagements across tens of thousands of projects in over 150 countries and facilitating tens of billions of critical interactions, Everbridge’s proprietary framework offers organizations an end-to-end methodology for evaluating and benchmarking enterprise resilience preparedness. Businesses that achieve CEM Certification™, and its corresponding Best in Enterprise Resilience™ designation, follow proven industry best practices for enterprise resilience to keep their people safe and organizations running, faster.
Organizations across categories and regions have embraced the program. Several industry leaders, including FORTUNE 500 companies and multi-national corporations, engaged in the evaluation process and received the prestigious designation, such as Discover, Goldman Sachs, Siemens, Takeda, NBCUniversal, Dow, dentsu, Alexion and others. Recipients of Best in Enterprise Resilience™ cite among the program’s key benefits the ability to enhance resilience planning, demonstrate the organization’s commitment to enterprise resilience and duty of care, and instill trust in internal and external stakeholders.
One Vice President of a Global Fortune 100 media company noted:
“We’re in budget season right now, so as I’m clawing – along with other peer Vice Presidents – trying to get more dollars for our Crisis Management and GSSC teams, this will be very helpful because it is a great document to use as a reference point.”
To date, recipients span more than a dozen industries, including financial services, pharmaceuticals, technology, media, security, and non-profit, as well as multiple geographies including North America, EMEA, and Asia Pacific. Even more importantly, the program has helped benchmark and foster enterprise resilience to protect more than 2.7 million employees, and indirectly millions of citizens globally.