Organizational Resilience is the ability to identify, prepare for, and resolve disruptions and risks that jeopardize the organization with the least possible impact on life safety, reputation, and operations.
The Organizational Resiliency Maturity Model helps security and business continuity leaders optimize their response strategies so they can quickly and effectively resolve critical events that threaten life safety and disrupt normal operations. Critical events can vary widely in type and size – from natural disasters to workplace violence – and a drawn-out response can lead to significant operational losses, brand damage, and concerns for health and safety.
Most Common Critical Events
The Organizational Resiliency Maturity Model is designed to examine the implications of your current security and business continuity strategies. It will then compare those strategies against benchmark data, and identify and prioritize actions that could strengthen your organization’s overall resilience.
The process begins with an evaluation of your capabilities in four specific areas:
- Your ability to identify and Assess risks to your operations
- Your ability to Locate people and assets that might be in harm’s way
- Your ability to Act or execute standard operating procedures (SOPs) and protocols
- Your ability to Analyze performance before, during and after a critical event
You will rate your business against 20 key elements using the Organizational Resilience Maturity Assessment. This will provide you benchmark comparisons against your peers based on responses from more than 600 public and private organizations.
The most mature organizations work across critical business functions, units, and departments, share internal resources and technology, make data-driven decisions, and regularly test and practice their response. According to the latest Forrester research, these organizations experience significant benefits from their critical event management approach.
Benefits of a Mature Approach
In order to accurately evaluate your organization, you need to be familiar with:
- Your standard operating procedures, recovery strategies, and response plans
- The technology and systems you leverage, and
- Your governance structures and command hierarchy
In some organizations, no one individual has all the details necessary to complete the evaluation. In those instances, making sure you bring together people who have direct knowledge of these three components will make the process simpler and quicker. Once you complete the assessment, you will receive a detailed, custom report via email with an overview of your current state, benchmark data, and a roadmap to improvement.
To get the most out of your critical event management strategies and investments, it’s important to continually evaluate the tools and processes you employ, to find ways to optimize your performance. The Organizational Resiliency Maturity Model can help uncover weaknesses in your current approach and provide actionable steps to close those holes.