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Customer Story

Improving employee communication with Everbridge | Roche Pharmaceuticals case study

Roche Pharmaceuticals is the world leader in in-vitro diagnostics and drugs for cancer and transplantation, as well as an active member of other major therapeutic areas with a high medical need such as autoimmune diseases, inflammatory diseases, virology, metabolic disorders, and diseases of the central nervous system. Roche Pharmaceuticals has a number of locations, and also operates plants that handle hazardous and explosive materials. This makes it essential that employee communication within the company is quick and precise, in the event that there is an incident involving such as a fire at one of their chemical plants, or severe weather that could affect one of their locations.

Case Study Problem

Roche Pharmaceuticals needed a system to send mass notifications during a broad range of events such as weather-related incidents like snowstorms and ice storms as well as potential chemical fires or spills. Roche Pharmaceuticals’s employee communication methods needed to be rapid and reliable to ensure that any employees whom may be in harm’s way can be notified and instructed as to how to respond.

Case Study Solution For Employee Communication

Everbridge provides Roche Pharmaceuticals with the ability to contact employees quickly and effectively through a mass notification process during any type of emergency that may arise. Everbridge makes employee communication easy and allows employees to both receive and reply to notifications, enabling rapid 2-way communication during incidents.







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