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Prepare for emerging threats in 2024: Strategies for enabling business continuity
Customer Story

Improving global critical communications With Everbridge | City Index case study

City Index is one of the leading providers of spread betting, forex and CFD trading in the UK. Established in the UK in 1983, it has more than four hundred employees worldwide and offices in the UK, Poland, Singapore, China, Dubai and Australia. Innovative technology allows City Index to facilitate in excess of two million trades every month for individuals in over 50 countries worldwide. International financial services companies manage a large amount of data and have employees in a number of countries, creating a need for a unified and efficient global critical communications.

Case Study Problem

City Index has employees across the globe, and they recognized that their current notification system wasn’t delivering a powerful enough solution for all regions of the globe where there were employees. Their global critical communications suffered due to the benchmarked and laborious methods they were leveraging to communicate with employees and clients on a global scale.

Case Study Solution For Global Critical Communications

Everbridge provided an easy-to-use solution for City Index’s global critical communications, streamlining its emergency and day-to-day communications for clients and internal staff. The Everbridge system utilizes confirmation of receipt so those sending out the emergency communications can be sure that they are reaching their target audience, or adjust accordingly if they are not.







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