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The Human Element During Critical Events

Webinar, The Human Element During Critical Events: Managing Business Disruptions to explore the challenges, as well as strategies and techniques for mitigating and managing pressure-filled critical event situations. This fast-paced program will address the following topics:

  • Three types of community/organizational behavioral response to critical events
  • Anticipating phase-specific and hazard-specific reactions
  • Understanding the “behavioral footprint” of critical events
  • The importance of the “bookends” concept in behavioral response
  • Understanding and managing operational stress
  • Developing effective behavioral countermeasures

 

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