The human element during critical events
Webinar, The Human Element During Critical Events: Managing Business Disruptions to explore the challenges, as well as strategies and techniques for mitigating and managing pressure-filled critical event situations. This fast-paced program will address the following topics:
- Three types of community/organizational behavioral response to critical events
- Anticipating phase-specific and hazard-specific reactions
- Understanding the “behavioral footprint” of critical events
- The importance of the “bookends” concept in behavioral response
- Understanding and managing operational stress
- Developing effective behavioral countermeasures
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