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City of Dubai Selects Everbridge to Safeguard Nearly 20 Million Residents and Annual Tourists

Everbridge’s software solutions support Dubai Civil Defense (DCD) in its mission to protect lives, property, and transportation and communication infrastructure during public safety emergencies

UNITED ARAB EMIRATES, November 28, 2023 — Everbridge, Inc. (Nasdaq: EVBG), the global leader in critical event management (CEM) and national public warning solutions, today announced that Dubai, one of the world’s leading tourist destinations and the most populous city in the United Arab Emirates, selected Everbridge’s state-of-the-art Emergency and Incident Management platform for operational and crisis management, dispatching, and incident command in order to manage the full life cycle of a critical incident.

“Dubai Civil Defense plays a central role in ensuring the safety of our citizens through rapid internal coordination and life-saving public communication,” said Colonel Feras Mohammad Abdulla Belhasa Alshamsi. “For such a critical system, it was important for us to work with the experts. Everbridge has a proven track record globally of offering easy-to-use, secure, and comprehensive solutions to improve the security of our communities.”

Everbridge improves situational awareness for fast, in-the-field decision making by law enforcement and emergency management, providing coordinated operational response to accelerate rescues and minimize the impact of critical events. Working closely with Esharah Etisalat and Security Solutions, Everbridge provides the software to coordinate the management of first responders via a single, modular, and multi-lingual user interface, supporting desktop and mobile workstations, smartphones, and tablets, as well as a range of alphabets including Latin, Greek, Cyrillic, Arabic, and Chinese.

Fahd Tahir, the Head of Command and Control Room Solutions at Esharah Etisalat and Security Solutions, stated, “The introduction of our cutting-edge Everbridge Computer Aided Dispatch (CAD) system at Dubai Civil Defense has ushered in a transformative era for our emergency response capabilities. By harnessing intelligent algorithms and real-time data analysis, we’ve achieved a substantial reduction in response times, guaranteeing swift assistance during critical situations. Moreover, the digitization of 997 operations has streamlined workflows, eradicating errors inherent in manual processes. This transition to digital platforms not only amplifies operational efficiency but also fosters seamless collaboration among various response units. Equipped with enhanced situational awareness tools, our responders can now make well-informed decisions promptly. This project is a testament to our unwavering commitment to safety and efficiency, marking a significant enhancement in emergency services for Dubai’s residents.”

“We are honored to support the operational resilience of a world-class city such as Dubai in its mission to serve and protect its millions of residents and visitors,” said Bryan Barney, Chief Product Officer at Everbridge. “From managing emergency call centers and facilitating multi-agency collaboration, to optimizing physical and human resources with an AI-powered resource availability engine and visually tracking incident response in real-time, Everbridge provides the most comprehensive suite of software solutions for helping governments and organizations save lives.”

Dubai’s adoption of Everbridge expands on the company’s position as the global leader in Public Safety solutions. Everbridge is trusted by more local, state, and national governments across the globe than any other provider in support of natural disasters such as floods, severe storms, volcanic eruptions, earthquakes, and wildfires; as well as manmade threats such as geo-political, terrorist attacks, and industrial accidents. 

About Everbridge

Everbridge (Nasdaq: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit, read the company blog, and follow on LinkedIn. Everbridge… Empowering Resilience.

Cautionary Language Concerning Forward-Looking Statements
This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, our goal to maintain market leadership and extend the markets in which we compete for customers, and anticipated impact on financial results. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control.

Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to successfully integrate businesses and assets that we may acquire; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to attract, integrate and retain qualified personnel; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Annual Report on Form 10-K for the year ended December 31, 2022 filed with the SEC on February 24, 2023 and other subsequent filings with the SEC.

The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.

All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.

Everbridge Contacts:

Jim Gatta

Media Relations  

Jeff Young

Media Relations

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