Penn State Health Milton S. Hershey Medical Center Selects Everbridge to Power Emergency Preparedness and Incident Communications
Medical Center to Team with Everbridge to Implement Multiple Products to Improve Critical Communications Processes
BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, Inc. (NASDAQ:EVBG), a global software company that provides critical communications and enterprise safety applications to help keep people safe and businesses running, today announced that Penn State Health Milton S. Hershey Medical Center has selected Everbridge to improve emergency preparedness, coordination and system wide communications. The Medical Center will be deploying several of Everbridge’s products, covering both emergency and operational communications, including Mass Notification, Incident Communications, Desktop Alerting and IT Alerting™. “Our employees and the people we serve rely on us to keep them safe, secure and informed of critical events at all times,” said Scott Mickalonis, emergency preparedness program manager at the Milton S. Hershey Medical Center. “Everbridge’s expertise in helping organizations manage the complexity of emergency, operational and IT incident communications will help us be better prepared in the face of clinical, natural or man-made events.” The Milton S. Hershey Medical Center is a 500+ bed medical center that provides high quality medical care to the surrounding communities, while serving as a setting for educational and research programs. The center is staffed by approximately 500 full-time faculty physicians, 52 residency and fellowship programs, and over 560 residents and fellows. The Medical Center will be implementing the following Everbridge products to improve critical communications across the organization:
- Mass Notification – this application will be utilized to send emergency notifications to senior management and employees across multiple devices and contact paths during clinical and non-clinical codes and emergencies. The Desktop Alerting product will also be used to distribute emergency alerts directly to the desktops of employees, to help improve response time and ensure that important messages are being received when every second counts.
- Incident Communications – this product will be deployed to automate communication workflows and create messaging templates, since relying on manual incident response outreach efforts can lead to missed recipients, incomplete notifications and delayed response times.
- IT Alerting – this application will be rolled out to help improve coordination around IT outages and incidents by ensuring that the right information is shared with the correct IT team members. The organization will implement the ServiceNow connector to synchronize its ITSM contacts and groups with IT Alerting.