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Community Engagement

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Connect with Your Community and Visitors

Improve opt-in engagement from your community

Easy opt-in improves your reach and simplifies sending notifications to visitors about a special event, traffic updates to residents or critical alerts to your employees as they commute to work. When seconds matter, notify visitors, residents and employees over multiple communication paths, including voice, SMS, email and social media.

Connect Quickly

Connect over social, mobile and traditional channels with residents.

  • Easy Resident Opt-In
  • One-Click Social Publishing
  • Complete Focus for State and Local Government
  • Visitor Engagement

Easy Resident Opt-In

Build a Comprehensive Resident Database Without Relying on Landlines.

Today, most people rely on their mobile phone as their primary contact device. Just using 911 and White page data are no longer enough. Emergency Managers need to increase opt-ins to be able to reach all residents–especially during a public safety threat. Community Engagement® features multiple opt-in methods to provide residents, visitors, employees and other community members with the ability to easily sign-up for alerts.

Key Features

  • Keyword opt-ins
    Text event-based keywords to follow sporting events, festivals, concerts and convention information
  • Anonymous zip code opt-ins
    Text your zip code to 888777 for mobile updates
  • Website opt-in
    Add a widget to your website or opt-in page and let people provide their contact information.
  • ContactBridge Mobile App opt-in
    Download the ContactBridge mobile app and receive information via push notification

 

Skip multiple interfaces and publish to all your outlets at once.

Community Engagement® is optimized for use on tablets or mobile devices and facilitates seamless posting of multimedia via one click. Publish and distribute enterprise and community notifications at scale, with the push of a button.

Reach residents, employees, visitors, and contractors via:

High-level notifications appear at the top of Google search results through our unique partnership with Google Public Alerts.

Improving Event Management – City of Philadelphia Case Study

“Pope Francis’ historic visit to Philadelphia, the Community Engagement® platform was successful in helping us obtain many resident and visitor opt-ins in a very short amount of time. We were able to generate over 11k opt-in’s in just a few days—by comparison, it took almost 8 years for us to amass 15k Twitter followers! Clearly, this is a powerful and highly visible tool that helps us reach citizens quickly and effectively.”
– Office of Emergency Management, City of Philadelphia

Visitor Engagement

Visitor Engagement provides an easy way to extend your crisis and operational communications to include facility visitors, contractors, healthcare patients, and third-party workers so that they can easily opt-in to receive important news, safety information and more. Simply create 

Now it is easier than ever to expand your emergency planning and communications to include part-time employees, contractors or visitors.

Improving Employee Protection and Life Safety – Pratt & Whitney Case Study

“The system can allow you to be notified in a very quick fashion, very precise and to the point. You have to remember that there’s multiple ways that you can be notified with this system. We can do it by a simple cellphone where you’d get a text message across. It can be done by your email. You can even come across your phone as a verbal message.”

– Renee Welsh, Director of Facilities and Security, Pratt & Whitney