ServiceNow license needed: any ServiceNow license
Everbridge license needed: active annual subscription of IT Alerting Standard or IT Alerting Enterprise
ServiceNow version support: Supported versions
Everbridge version supported: as a SaaS offering, the latest version is always available
- ServiceNow User Account configured as integration user
- Everbridge User Account with API Privileges
Without leaving the ServiceNow user interface, you can see Everbridge details about users that were notified and that responded.
Everbridge incident and delivery details are available in ServiceNow.