At the helm of crisis: Leading New York City’s Watch Command
Casey and Shay explore NYC culture, then sit down with Stacey Martinez to discuss 24/7 emergency leadership, resilience, empathy, and the unseen work protecting millions.
Discover Resilience: The Podcast
Episode 8
At the helm of crisis: Leading New York City’s Watch Command
Recorded on site at New York City Emergency Management, Shay and Casey talk with Stacey Martinez, Director of NYC Watch Command, about “always-on” emergency response, how awareness and empathy show up in strong leadership, and why trust and representation matter in public safety.
Episode 7
The director’s cut on risk intelligence
Shay and Casey team up with Adam DeLuca to unpack risk intelligence through blockbuster movies, from rogue dinosaurs to skyscraper heists, revealing why fictional disasters mirror real-world organizational risk.
Episode 6
Personal resilience: Having a bounce-back mindset
Stephanie Marjoram joins Shay and Casey to explore what resilience really means, from navigating life’s messiest moments to building habits, mindsets, and communities that help people grow stronger through uncertainty.
Episode 5
Career spotlight: The Chief Security Officer
Shay and Casey welcome Pamela Larson to discuss modern resilience leadership, balancing AI with empathy, and breaking down silos across HR, IT, and Cyber.
The director’s cut on risk intelligence
Casey and Shay open with a humorous chat about dining experiences before diving into a cinematic exploration of risk intelligence with Adam DeLuca, Director of Risk Intelligence and Strategy.
Personal resilience: Having a bounce-back mindset
Casey and Shay open this episode of Discover Resilience: The Podcast with playful banter about dream places to live, fantasy homes, and where they’d escape to if anything were possible. They’re then joined by Stephanie Marjoram, VP, Product Marketing and Strategic Accounts at Everbridge, and a true Swiss Army knife of the resilience world. Stephanie shares her perspective on what resilience really means, from bouncing back through life’s messiest moments to building habits, mindsets, and trusted communities that help people and organizations grow stronger through uncertainty.
Career spotlight: The Chief Security Officer
Pamela Larson, Everbridge CSO, shares her path from the Secret Service to resilience roles, discussing AI’s role, HR integration, collaboration, and vulnerable leadership.
Building a resilience committee: Practical steps to strengthen business continuity
Casey and Shay kick off with festive banter before welcoming Brad Henske of Carilion Clinic to unpack how a Risk & Resilience Committee unites risk, ITDR, emergency/crisis communications, and BC to achieve operational resilience. He covers committee scope, mission alignment, and collaboration via curiosity, regular cross-functional touchpoints, and shared accountability. The episode distinguishes strategic resilience goals from tactical BC execution and stresses first steps: define the model, engage partners, begin the work.
Empowering collaboration during crisis
Hosts Casey and Shay are joined by James Podlucky from Everbridge who brings a unique perspective as a former Certified Emergency Manager. James discusses the realities of incident command, from common pitfalls like information bottlenecks and role confusion to the importance of leaving ego at the door. He provides a blueprint for success, highlighting the need to build relationships before disasters strike and conduct realistic training.
Buy-in beyond the boardroom: Building and maintaining SME engagement
Hosts Casey and Shay are joined by April Renner, Business Continuity Manager at Burns & McDonnell, who brings MBCP and CCRP credentials to the conversation. April shares her proactive strategies for overcoming common hurdles like competing priorities and active resistance, showing how to transform SMEs from participants into true program champions.
From silos to synergy: The evolution of resilience
Hosts Shay and Casey kick off by pulling back the curtain on why this podcast exists and where resilience is headed. Guest Sean McDevitt, Director of Product Marketing at Everbridge, joins to trace the evolution of global security—from “guards and gates” to tech-enabled, duty-of-care–driven operations—and how it intersects with BCDR’s roots in IT disaster recovery and regulatory compliance.
Meet the hosts
Shay Bond and Casey Daghigh are longtime colleagues, collaborators, and friends with close to three decades of combined experience in resilience. Together, they bring practical insight, curiosity, and a human touch to Discover Resilience, helping teams learn, improve and be ready for what comes next.
