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Customer Story

Improving Tropical Storm Preparedness With Everbridge | First Hawaiian Bank Case Study

First Hawaiian Bank was founded in 1858 and is a subsidiary of BancWest Corporation, a regional financial services holding company. The oldest and largest bank in the Aloha State, First Hawaiian offers personal, private, and business banking solutions. It consistently ranks among the top U.S. banks. First Hawaiian Bank has over 2,100 employees on staff, most of whom work and live in Hawaii. Hawaii frequently endures severe weather given its location, making it essential that First Hawaiian Bank have a tropical storm preparedness plan in place in the likely event that the island be hit.

Case Study Problem

First Hawaiian Bank wanted an emergency notification platform that would allow it to stay in touch with employees during tsunamis, tropical storms, and other incidents. Given the nature and severity of the common incidents affecting the bank, they needed to ensure they could send messages across multiple contact paths to ensure their tropical storm preparedness plan could be put into action, regardless of which devices employees were using at the time.

Case Study Solution For Tropical Storm Preparedness

The Everbridge platform allows First Hawaiian Bank to deliver quick, accurate emergency notifications to groups of respondents across several islands. Their tropical storm preparedness plan can be pushed to employees on a range of devices, and messages can be targeted by either geographic location or through predetermined groups set up by bank officials.







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