What we do
Everbridge is the Leading Global Provider of SaaS-based Critical Communications Solutions. During mission-critical business events or manmade or natural disasters, customers rely on Everbridge to quickly and reliably deliver the right message and reach the right people, on the right device, at the right time to more than 100 different communication devices, in over 200 countries and territories, in multiple languages – all simultaneously.
Since 2002, Everbridge has been there for over 2,700 corporations and communities as a trusted partner to assure and simplify the exchange critical information. We provide an intelligent and globally scalable communication platform that empowers individuals and organizations to take timely action to prioritize safety, safeguard resources and optimize business operations.
Here are some examples of how our applications enable and optimize critical communications processes:
- When a hurricane is imminent, local emergency management departments can alert affected
communities and available emergency responders of the impending storm with relevant safety and evacuation instructions.
- When IT systems fail, IT administrators can alert and escalate the specific IT resources required to quickly
provide systems restoration, automate a conference bridge and notify affected employees and customers.
- When a physician has two coinciding commitments in different locations, he or she can conduct a
virtual patient consultation from a wireless device using our secure
messaging and telemedicine solution that is designed to be HIPAA-compliant.
- When a power line is down, utility workers can activate incident management templates to alert affected
customers and responders in a coordinated, error-free fashion.
- When engine readings in critical IoT equipment detect a malfunction, technicians with the right skills can be
automatically alerted and quickly deployed to minimize downtime, improving efficiency and avoiding
- When a young child goes missing, residents can communicate with their neighbors and local officials to
coordinate efforts to locate and return the child.
How we help others
Since 2002, Everbridge has been there for over 2,700 corporations and communities as a trusted partner to assure and simplify the exchange critical information. We provide the most secure, comprehensive, and resilient platform, and enterprise-ready, scalable critical communications products, for diverse industries, including corporations, state and local government, healthcare, financial services, and higher education.
How our leadership makes a difference
Everbridge is committed to product innovation, accelerated system performance, customer satisfaction, and market leadership in unified critical communications. This dedication is exemplified by the industry’s strongest and most experienced senior management team. Led by serial technology entrepreneur and executive, CEO Jaime Ellertson, our management team is comprised of executives with years of experience leading both high-growth entrepreneurial companies and established organizations.
How our partners help
Everbridge has established partnerships with industry-leading companies to provide greater flexibility in delivering complete, mass notification solutions for both routine operations and emergency communications.
In every industry, our partners provide a comprehensive network of expert resources in operations, process, and technology matters related to mass notification. We are committed to working hand-in-hand with our sales and marketing channel partners to bring greater value to our joint customers.
How you can make a difference
As Everbridge continues to solidify its place as the leader in unified critical communications, we continually seek talented and experienced business, sales, and engineering professionals to join our growing team. We are looking for individuals who are passionate about technology, communications, and the opportunity to transform an industry. If this sounds like you, we want to talk to you.
From an emergency communications standpoint, it’s really nice that I have access to the Everbridge system from multiple devices. I have it on all of my phones, so I can send a message from anywhere, at any time. People are amazed. They’re like, ‘Wow, you can do that?’ And I’m like, ‘Yeah, it’s that easy.'
As the largest health care provider in the valley, it is imperative that we are prepared and able to communicate with our employees in the event of an emergency or disaster. The Everbridge emergency notification system is vital to the hospital’s planning strategy and helps us facilitate the best care for our patients and prepare for disasters.
Simply put, HipaaBridge allows us to text, video chat and collaborate with doctors and other healthcare professionals using their preferred mobile devices—without violating any privacy or security mandates. Finally, we can give our doctors something they're delighted to use, while meeting our strict regulatory guidelines. This is the simplest, most popular and efficient communications tool we've ever had the pleasure of offering.
It’s a great way of putting information out there, putting it in the hands of our people, our citizens when they need it as soon as they need. If we’re talking about tornadoes, we can tell you the track of that tornado as we’re observing it, so when they’re out there advising what they’re seeing, whether it’s tornadic activity, ice, sleet, snow, they’re letting us know so we can put the information out there.
The safety of the millions who visit our parks and use of parkways is always one of our highest priorities. With this additional tool, we can now ensure that our visitors and park users have the best information available to ensure that their visits to the parks or use of our parkways provides the best experience possible for them.
Anonymity is key here. Someone who has seen or heard something is less likely to report it if they are worried about what might happen if they talk to the police. They may be scared to come forward. But if no one knows who you are, that fear goes away. And leveraging the eyes and ears of the community is crucial to any police department's success.
Trust and transparency begins with regular, open communication between officials and residents. Everbridge and Nixle continue to add a new dimension to the public safety conversation by enabling our community to be better connected and share and receive information in real-time, improving the way we work together to improve safety and engagement.
It was an alert citizen who chose to use Nixle Tip Watch as the first means to communicate with us and who ultimately helped us to find the suspect. Nixle provided the resident of another state with the ability to easily contact us without getting lost in a telephone message tree. This is community collaboration in the truest sense of the phrase.
This is another example of how an engaged community is our best asset. The Nixle system provided the woman’s picture and description allowing the number of searchers to go from several dozen to several thousand in seconds.
From managing large crowds at major events to daily ensuring the safety of those who live near and use our local National Parks, the ability to efficiently keep people informed is critical to the mission of the United States Park Police. Now, by simply texting USPPDC to 888777 from a cell phone, those who visit or live near our National Parks or use our Parkways can receive timely and relevant information to traffic, crime, and safety conditions.
“System uptime and reliability are critical to Oakwood Worldwide. With a global footprint and operations happening in every major time zone, our systems must be monitored 24x7. IT Alerting has improved the ability of our team to respond to issues more quickly ensuring that our service levels are maximized. Our team has benefited from this application as it provides targeted communication to the right IT team members and offers the ability for our IT team to collaborate to resolve issues.”
The Everbridge brand is trusted. The beauty of IT Alerting is having a consistent, predictable, repeatable process with timely and relevant communications. And Everbridge facilitates every single piece of that.
With Everbridge, we can broadcast out information to employees using any Internet-enabled computer, any Internet-enabled mobile device, or simply call to an Everbridge operator if our own technology was impacted. We also have two-way communications capabilities; we can receive immediate feedback from our employee base, and communicate back out to them. We also have live monitoring and reporting capabilities to see how effective it is while we’re in the middle of an incident.
Everbridge is a singular tool that we look to all the time anytime there needs to be an enterprise-wide mass communication. We go in there, we quite literally click one button, and we have a message going out to our entire staff.
With Everbridge, Renown can also connect with on-call physicians and providers via text, streamlining the communication process. The IT team is also using Everbridge’s solution to notify leaders when the PACS system is down while providing an ETA of when they can check back
Enhancing our previous notification system with Everbridge is like going to 0 to 60 in a millisecond.
The ROI of Everbridge is obvious. Instead of spending hours making calls, we’re spending minutes.
When we activate our Emergency Operations Plan for emergencies and drills, or have a mass casualty or decontamination situation, we utilize Everbridge. The Everbridge system allows us to not only communicate during emergencies, but also test the hospital’s emergency response capabilities.
Roche Pharmaceuticals uses the Everbridge system for any event that may alter the normal routine of the facility. We have found that one of the most important things in these situations is training and practice. In this way, we ensure that we have put in place the right system and practices to mitigate the risk associated with critical incidents.
Getting 15 competing hospitals to work together in a crisis is a challenge. Everbridge makes my life much easier.
We use the Everbridge system in such a variety of scenarios and it works for every situation we are faced with. I think it’s a great system.
By offering everyday utility to our facility through the ICS functionality of Medworxx integrated with the powerful emergency communications system of Everbridge, the Everbridge/Medworxx system provided the most comprehensive solution for our region’s needs. Leveraging the technology of the combined system will greatly enhance the emergency preparedness and response capabilities of our facility and region – it is a major step ahead.
After an extensive review process, we selected Everbridge for its ease-of-use, versatility, and proven performance record delivering on our hospital’s functional requirements. Everbridge will provide us with an automated system to ensure continuous communications and help us to facilitate the best care for our patients during emergency and disaster situations.