Everbridge University

Everbridge Training by the Numbers

1,000,000+

lessons delivered and counting...
2,500+

Everbridge certified professionals
300+

different training topics available

Prepare your teams with Everbridge product and best practices

Everbridge University provides interactive training on fundamental product concepts, features, and best practices to prepare your team for confident use of Everbridge With options ranging from online courses, to best practices documentation, to on-site training and live Webinars, your team members can directly apply concepts to achieving your organization’s objectives in a manner that suits their needs.

Any Time, Any Place, and Any Pace

Online Learning

With everything on your plate today, finding the time to fully train your staff can create real challenges – but the cost of not training your staff can be very high. Everbridge University offers online courses, product user guides, best-practices guides, certifications, and live Webinars for the Everbridge Critical Event Management Platform. With our online training option, your new and experienced team members can improve their skills at any time, at their own pace, and from any place that they can access the Internet. Team members don’t have to travel, shuffle and reshuffle their calendars, or require special handling if they miss the training session.

Sample Courses

Hundreds of courses and guides including:

Everbridge Fundamentals
Adding and Managing Contacts
Role: Data Manager
Getting Started with Notifications
Incident Management Overview
Role: Incident Management Operator Basics

IT Alerting: Incident Templates
Onboarding for IT Alerting
MN Message Sender Certification
Everbridge IPAWS Integration Certification
CARES Best Practices for Notifications Certification

Product and Best Practices Guides

Everbridge Suite User Guide
Everbridge Suite REST API Guide
Safety Connection User Guide
Everbridge SMS Messaging Best Practices
Increase Your Resident Opt-In Database Guide

“The main thing I want to emphasize is how easy the system is to use. A lot of software platforms have a very high learning curve and there’s extensive lead time before people can truly use the system effectively. With Everbridge, within an hour or two, someone can master the system.”

James Green, PSCU

Best Practices...More

We go beyond courses and best practices by helping reinforce basic concepts with regular Webinars hosted by Everbridge professionals. These Webinars are intended to help you apply your Everbridge skills to managing critical events that may impact your stakeholders.

Hurricane Preparedness
National Preparedness Month
Back to School Again – Preparing for the New Term for SLG and Higher Ed
Critical Event Lifecycle
New Year’s Resolution – Training Your Team To Send High Quality Messages

On-Site Training

The team of experts at Everbridge can customize the critical event management training to meet your needs. On-site disaster management, IT outage, and critical event training can also be customized. Courses are taught by Everbridge instructors who are experts in emergency communications, IT Service management, ITIL, crisis management and emergency management.

Get Everbridge Certified

Everbridge Message Sender Certification

Everbridge Message Sender Certification provides emergency response, training courses, quizzes, and the certification exam needed to become a certified message sender. Pass the exam to receive a certificate and access to official logos to use in business materials, plus personal information highlighting your disaster preparedness credentials.

Everbridge CARES: Best Practices Certification

Everbridge CARES: Best Practices for Notifications Certification goes beyond “how to send a notification” in the middle of disaster planning and is focused on creating messages, determining which configuration settings work best for the audience and message, and understanding the common trade-offs that must be considered when messaging to diverse audiences.

Everbridge IPAWS Integration Certification

Everbridge IPAWS Integration Certification program provides detailed training courses on IPAWS setup, alert sending and reviewing the alert report within Everbridge. Once completing the courses, take the certification exam to become certified at sending an IPAWS alert with Everbridge IPAWS.

Critical Event Management Training and Best Practices