Request a Demo

Critical Event Management Training and Best Practices

Everbridge University

Everbridge University hero image

Everbridge Training by the Numbers

  • 1,000,000+

    lessons delivered and counting...

  • 2,500+

    Everbridge certified professionals

  • 300+

    different training topics available

Prepare your teams with Everbridge product and best practices

Everbridge University provides interactive training on fundamental product concepts, features, and best practices to prepare your team for confident use of Everbridge With options ranging from online courses, to best practices documentation, to on-site training and live Webinars, your team members can directly apply concepts to achieving your organization’s objectives in a manner that suits their needs.

Any Time, Any Place, and Any Pace

Online Learning

With everything on your plate today, finding the time to fully train your staff can create real challenges – but the cost of not training your staff can be very high. Everbridge University offers online courses, product user guides, best-practices guides, certifications, and live Webinars for the Everbridge Critical Event Management Platform. With our online training option, your new and experienced team members can improve their skills at any time, at their own pace, and from any place that they can access the Internet. Team members don’t have to travel, shuffle and reshuffle their calendars, or require special handling if they miss the training session.

Sample Courses

 Hundreds of courses and guides including: 

  • Everbridge Fundamentals 
  • Adding and Managing Contacts 
  • Role: Data Manager 
  • Getting Started with Notifications 
  • Incident Management Overview 
  • Role: Incident Management Operator Basics 

 

  • IT Alerting: Incident Templates 
  • Onboarding for IT Alerting 
  • MN Message Sender Certification 
  • Everbridge IPAWS Integration Certification 
  • CARES Best Practices for Notifications Certification

Product and Best Practices Guides 

  • Everbridge Suite User Guide 
  • Everbridge Suite REST API Guide 
  • Safety Connection User Guide 
  • Everbridge SMS Messaging Best Practices 
  • Increase Your Resident Opt-In Database Guide 

 

“The main thing I want to emphasize is how easy the system is to use. A lot of software platforms have a very high learning curve and there’s extensive lead time before people can truly use the system effectively. With Everbridge, within an hour or two, someone can master the system.”

James Green, PSCU

Best Practices...More

We go beyond courses and best practices by helping reinforce basic concepts with regular Webinars hosted by Everbridge professionals.  These Webinars are intended to help you apply your Everbridge skills to managing critical events that may impact your stakeholders. 

  • Hurricane Preparedness 
  • National Preparedness Month 
  • Back to School Again – Preparing for the New Term for SLG and Higher Ed 
  • Critical Event Lifecycle 
  • New Year’s Resolution – Training Your Team To Send High Quality Messages

On-Site Training

The team of experts at Everbridge can customize the critical event management training to meet your needs. On-site disaster management, IT outage, and critical event training can also be customized. Courses are taught by Everbridge instructors who are experts in emergency communications, IT Service management, ITIL, crisis management and emergency management.