For customer support, please log into the Everbridge Support Center to search knowledge base articles, access Everbridge University on-demand training and certifications, view service advisories, submit a new support case and manage existing support cases.
Everbridge Suite customers can access the Support Center from the Everbridge Manager Portal after logging in by choosing Help & Support from the far upper-right of the page, then the Everbridge Support Center link. VCC, CNL Control Center (IP Security Center) and Visual Fusion customers please access your customer portal here.
Authenticated Everbridge users can send a standard or emergency notification by logging into the Everbridge platform via a web browser or mobile application. This method of accessing the Everbridge platform provides the most options and flexibility for sending notifications.
If you need assistance accessing your existing account contact us through support@everbridge.com
"Support was great to work with! Always appreciate someone who is willing to go that extra bit to ensure the questions are fully answered and verified when needed."
| Global Direct Emergency Live Operator | +1 818-230-9797 |
| North America Toll Free Emergency Live Operator | |
| United States & Canada | 877-220-4911 |
| EMEA Toll Free Emergency Live Operator | |
| France | 0-805-08-06-13 |
| Germany | 0800-181-9027 |
| Spain | 900-83-88-75 |
| United Kingdom | (0) 800-098-8273 |
| APAC Toll Free Emergency Live Operator | |
| Australia | +61 (1300) 816168 |
| Singapore | +65 3165 5672 |
The Stevie® Awards are presented to organizations throughout the world for best-in-class Customer Service. It is recognized as one of the world’s premier business awards for excellence in customer service and contact centers. We are proud to announce that Everbridge has been awarded two Customer Service Stevie Awards for 2021 in the following categories: Each year, HDI honors the very best in the technical support and service management profession, recognizing the teams and organizations that have achieved and maintain the highest standards of quality and customer satisfaction. The HDI Service and Support Awards showcase the teams that excel at service and support and elevate their businesses by their excellent work.
Customer Service Rocks Two Stevie Awards
Customer Service Achieves Prestige HDI Award
Everbridge University provides interactive training on fundamental product concepts, features, and best practices to give your team confidence when using Everbridge products. Options range from online courses to best practice documentation to online training and live Webinars. Your team members can directly apply concepts to achieving your organization’s objectives in a manner that suits their needs.
Certification is a great opportunity to advance your career and demonstrate your credibility to employers, colleagues, and customers. Our program will teach you best practices in crisis management and business resilience so that you can have confidence in appropriately managing any incident.
Request a demo or just call us at 888-366-4911
