Resource Center

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Featured
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on?
    In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can ...

  • White Paper

    Download this white paper for simple recommendations and best practices to help streamline the major incident resolution process and limit the negative impacts of major IT incidents on the business.

  • White Paper

    Financial services organizations face growing complexities in business, technology, information, and supply-chain interdependencies. The risk management landscape creates organizational challenges around effectively monitoring, assessing, and responding to traditional and new threats. Download this white paper to learn about top of mind risks for organizations, operational complexities in financial services, holistic perspectives on enterprise risk management ...

  • White Paper

    Ransomware attacks happened in 50% of hospitals over the last twelve months according to HealthcareIT News. Your facility can prevent, or quickly recover from, a ransomware attack if you have the right plan in place. Our ransomware white paper details the five most common forms of attack and how you can prevent them from ever being ...

Data Sheets
  • Data Sheet

     Since 2002, Everbridge has been there for over 2,700 corporations and communities as a trusted partner to assure and simplify the exchange critical information. We provide an intelligent and globally scalable communication platform that empowers individuals and organizations to take timely action to prioritize safety, safeguard resources and optimize business operations.

  • Data Sheet

    With an increasingly mobile workforce, distributed teams and large campuses, it is very difficult to keep track of thousands of employees’ locations, schedules and travels. How can employers proactively help protect the safety of their people in case of location-based critical incidents? Everbridge Safety Connection helps businesses and organizations quickly locate and communicate with their people. The solution aggregates geo-location data from multiple systems ...

  • Data Sheet

    Everbridge Mass Notification for IPAWS gives agencies the ability to send geographically targeted alerts to the public at a moment’s notice.

  • Data Sheet

    Everbridge Community Engagement is the ideal solution for easily communicating with visitors, patients and personnel in real-time—especially during emergencies and other critical situations.

  • Data Sheet

    The Everbridge IT Alerting integration with BMC Remedy connects the right on-call personnel with the right information, so they can fully focus on what matters most to the business: restoring the service to limit the negative impact on end-user satisfaction, on revenue generation and on the company image. 

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Case Studies
  • Hall County covers 430 square miles across north central Georgia with a population of 194,000.  Lake Lanier—the most visited Corp of Engineers lake in the U.S. – is also located in the county and attracts over 10 million visitors a year. Hall County has more tornadoes than any other county in GA per year, faces winter ...

  • MediaFirst guarantees customer satisfaction and quality of service through effective internal and external communications. With IT Alerting, MediaFirst knows ahead of time what developer to reach out to, what executive to communicate with and what partner to communicate with. The entire process is streamlined. Communication during critical events allows Ericsson’s MediaFirst team to delight customers ...

  • This Leading Private Research University’s IT Department supports multiple IT systems and solutions across the university’s facilities, data centers and networks. During an IT system outage, the university lacked a centralized communications tool to alert on-call team members to coordinate their response and action.

  • This large American hospitality holding corporation currently franchises more than 6,300 hotels, representing more than 500,000 rooms, in more than 35 countries and territories. The company’s Data Center Operations team oversees 24×7 IT monitoring and alerting for critical business systems, including the hotel chain’s Reservation System. If an IT outage occurred, impacting this system, the ...

  • As the telecommunications manager for Promise Regional Medical Center, a not-for-profit 200-licensed bed medical facility serving more than 65,000 individuals each year, O’Neal is constantly making communication improvements across the hospital to advance patient safety by getting patients life-saving treatment more quickly, increasing efficiency and productivity, and supporting the facility’s Joint Commission accreditation initiative.

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Upcoming Webinars
  • Webinar

    Join Regina Phelps, on Wednesday, August 17th at 12:00 PM ET (9:00 AM Pacific) for this expert webinar, Designing the Perfect Business Continuity Training Exercise, to answer the question, Why are we doing this? What looks like a simple query is actually one of the keys to getting the most out of every exercise you ...

  • Webinar

    Join Steven M. Crimando, on Tuesday, September 13th at 2:00 PM ET (11:00 AM Pacific) for this expert webinar, “Comprehensive Active Shooter Incident Management”, as Crimando discusses the importance of mitigating the active shooter threat by understanding the dynamics of the event, planning for the full-cycle of the event, and preparing those at risk with the ...

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Webinars

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White Papers
  • White Paper

    Download the white paper, Evolving Risks for Campus Events: Critical Concepts in Communications to learn from Steve Crimando, Principal at Behavioral Science Applications how you can prepare and manage these events effectively. Topics that will be covered include: Risks associated with large events The 3 T’s of Mass Notification Target, Timing and Type Evolving Communication Plans Download the paper now.

  • White Paper

    Download the Campus Engagement and Safety Kit to learn what you can do to increase your message audience and effectiveness on campus. Additionally you will learn key best practices for keeping your students, faculty and visitors safe during incidents and events.

  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • White Paper

    Download this white paper for simple recommendations and best practices to help streamline the major incident resolution process and limit the negative impacts of major IT incidents on the business.

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Expert Insights
  • Expert Insight

    Ken Parrish has been working in emergency management for over 20 years at the federal, state, and local level. In that time he has watched technology evolve to better serve his staff, first responders, and citizens alike. Since 2004, Ken has been applying his expertise as the Program Manager for the Pierce County Emergency Management department. He and ...

  • Expert Insight

    Chris Bellone is the guy who gets 15 competing hospitals to work together in a crisis. As the disaster coordinator for the State of Illinois Region 1 Emergency Medical System (EMS), Bellone represents a region whose mission is to bring together leaders from competing hospitals to work as a disaster planning and response consortium. Additionally, ...

  • Expert Insight

    Steve Storbakken and Connie Lackey understand hospital emergency preparedness inside and out. Storbakken chaired the Providence Health System Disaster Preparedness Taskforce, which serves 27 hospitals and 45,000 employees, and drives Providence San Fernando Valley’s emergency preparedness program as the director of safety for its three hospitals. Lackey, a registered nurse and Providence San Fernando Valley’s ...

  • Expert Insight

    Victoria O’Neal knows that every minute counts when acute heart attack victims arrive at Promise Regional Medical Center’s emergency room. With a STEMI, a few minutes can makethe difference between recovery and death; there’s no room for communication mistakes or delays. As the telecommunications manager for Promise Regional Medical Center, a notfor-profit 200-licensed bed medical ...

  • Expert Insight

    Dean Gardenhire is no stranger to disaster. With nearly 30 years experience in business continuity, disaster recovery, and emergency and crisis management, Gardenhire is responsible for keeping Kentucky Farm Bureau Insurance (KFB) operational during natural disasters, severe weather, and other incidents while ensuring the well-being of its employees in offices across 120 counties. In business for more than 60 years, ...

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Corporate
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • White Paper

    Download this white paper to learn: What makes a cyber attack training exercise so different What a “routine” emergency is compared to a “crisis emergency” Who should participate in a cyber exercise Which type of exercise to use Communication challenges during a cyber attack

  • White Paper

    In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack. Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.

  • White Paper

    If not properly addressed, critical IT outages can have a major impact on your bottom line and reputation. Deploying an IT Alerting solution can help you better attack incidents and decrease Mean Time To Repair, but how do you know if a solution is the right fit for your organization? In this white paper, 10 Questions ...

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Energy
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • White Paper

    While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic? In this Everbridge Pandemic Communications ...

  • White Paper

    Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level? In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer insight ...

  • Video

    Jody Grizz, Continuity Program Coordinator, LG&E and KU Energy, discusses the importance of Everbridge’s mobile capabilities and how he utilizes the system during disruptive events and customer threats.  

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Financial Services
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • White Paper

    Download this white paper to learn: What makes a cyber attack training exercise so different What a “routine” emergency is compared to a “crisis emergency” Who should participate in a cyber exercise Which type of exercise to use Communication challenges during a cyber attack

  • White Paper

    In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack. Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.

  • Video

    Debbie Dair, Disaster Recovery, American Business Bank, discusses the ease-of-use of Everbridge and how the solution helps the bank reach employees during disasters ranging from earthquakes to fires and floods.

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Healthcare
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • White Paper

    Beginning with HiTech Act in 2009, HIPAA has been a major topic of conversation. With potential fines of up to $50,000 per incident, it is crucial that hospitals and healthcare organizations take all the necessary steps to safeguard protected health information (PHI).    Download the HIPAA Compliant Communications Kit to discover what hospitals and healthcare organizations should be ...

  • White Paper

    Severe weather poses a constant threat to cities and residents across the United States. The country is currently expecting a strong El Niño season and it is clear by the storms, mudslides and snow in Southern California that El Niño is upon us. Recently, we hosted a webinar with Dr. David Gold, a Senior Scientist, ...

  • White Paper

    Communication in the healthcare industry is changing. Inefficient methods of communication, such as pagers and email, will soon be replaced by more dynamic, efficient tools like HIPAA compliant secure messaging with video.  Read the 12 Question Guide to Buying a HIPAA Compliant Secure Messaging Solution, to learn what questions you should be asking vendors when evaluating this ...

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Government

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Transportation
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • Video

    Renee Welsh, Chip Weston and Brian Chlebowski of Pratt & Whitney discuss how Everbridge enables the organization to communicate with employees about incidents, such as severe weather and power outages, via multiple different contact paths.

  • Video

    Keith Garcia, Emergency Management Coordinator, Los Angeles Port Police, discusses the importance of communication to the Port of Los Angeles, how Everbridge was used during a tsunami and more.  

  • White Paper

    While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic? In this Everbridge Pandemic Communications ...

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Higher Education
  • White Paper

    Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

  • White Paper

    In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent ...

  • White Paper

    In this white paper, 5 New Messaging Rules of Community Engagement, Dr. Steve Goldman of MIT discusses key best practices for sharing information with residents.

  • White Paper

    While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic? In this Everbridge Pandemic Communications ...

  • White Paper

    Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level? In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer insight ...

> View More

Mass Notification
  • Data Sheet

    Everbridge Mass Notification for IPAWS gives agencies the ability to send geographically targeted alerts to the public at a moment’s notice.

  • White Paper

    Severe weather poses a constant threat to cities and residents across the United States. The country is currently expecting a strong El Niño season and it is clear by the storms, mudslides and snow in Southern California that El Niño is upon us. Recently, we hosted a webinar with Dr. David Gold, a Senior Scientist, ...

  • White Paper

    Download this white paper to learn: Why it is important to communication during the lifecycle of an event Why it is important to leverage GIS mapping when sending messages to target and reach the right people Why it is important to use as many communication channels as possible

  • Data Sheet

    When you need to reach on-call staff quickly, you don’t want to spend time searching schedules on whiteboards or sifting through spreadsheets to find the people you need.

  • Data Sheet

    Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

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HipaaBridge

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    Interactive Visibility
    • Data Sheet

      The Everbridge ContactBridge application adds a rich new dimension to mass communications by facilitating two-way conversations with mobile recipients. Deliver messages and push notifications to recipients on mobile devices, request additional information through polling, and allow users to submit their own on-the-scene reports. The ContactBridge application creates situational intelligence by allowing mobile users to share ...

    • Data Sheet

      Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

    • White Paper

      Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

    • Video

      On June 24, 2013, Everbridge announced the release of the Everbridge solutions suite, the first single system for enterprise critical communications. In this product release video, CEO Jaime Ellertson, CTO Imad Mouline, and VP of Product Management Claudia Dent explain and introduce the new benefits and features of the new Everbridge solutions suite, such as ...

    • Video

      Take less than 3 minutes to learn about how our software is the best solution for your emergency and mass notifications, situational intelligence, and peace of mind knowing important messages are received.  

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    Incident Management
    • White Paper

      Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

    • Video

      On June 24, 2013, Everbridge announced the release of the Everbridge solutions suite, the first single system for enterprise critical communications. In this product release video, CEO Jaime Ellertson, CTO Imad Mouline, and VP of Product Management Claudia Dent explain and introduce the new benefits and features of the new Everbridge solutions suite, such as ...

    • Data Sheet

      Every day, operational issues impact productivity and revenue, cause production slowdowns, delay responses to time-sensitive issues and require tracking for compliance purposes. To ensure a quick response and fast resolution, it is critical to follow the correct procedure and include the information required for each incident type. An incident has a prescribed set of processes ...

    • White Paper

      Disruptive incidents can have a major impact on your organization – resulting in downtime, customer dissatisfaction, and lost revenue. What can you do to minimize the impact of frequent events? How can you automate your communication processes to avoid human error and reduce risk? Download our latest white paper, Incident Management & Communications: Top 8 Focus ...

    • Podcast

      ALEX DELUCA: This is Alex DeLuca talking with Gaylene Kelly, senior director of product management at Everbridge about the top IT trends in emergency and mass notification. Gaylene has spent nine years working in the emergency and mass notification solution industry and has most recently hosted a series of expert insights webinars which focus on ...

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