Resource Center

Search the Resource Center by Keyword
 
Featured
  • Data Sheet

    Whether dealing with incident management, operational communication, or emergency notification, your organization needs to seamlessly reach distributed workforce and stakeholders in any location, across a variety of devices. And when operational issues threaten downtime, or emergency issues threaten lives, access to real-time situational intelligence empowers you to make decisions with confidence.

  • Data Sheet

    The ability to communicate quickly and effectively has never been more critical to the daily operations of healthcare facilities and to the safety of their patients and staff. From STEMI and other code alerts, to nurse staffing and emergency notifications, the critical communication needs of healthcare facilities are varied but in every case time-sensitive and ...

  • Data Sheet

    Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. ...

  • White Paper

    In an emergency, you need to be able to communicate with citizens that could be impacted, giving them critical information and instructions. But to reach them, you need to know who they are, where they are, and the best way to contact them. In this paper, Emergency Notification: Best Practices for Citizen Registration, learn key recommendations ...

  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

Data Sheets
  • Data Sheet

    Whether dealing with incident management, operational communication, or emergency notification, your organization needs to seamlessly reach distributed workforce and stakeholders in any location, across a variety of devices. And when operational issues threaten downtime, or emergency issues threaten lives, access to real-time situational intelligence empowers you to make decisions with confidence.

  • Data Sheet

    The ability to communicate quickly and effectively has never been more critical to the daily operations of healthcare facilities and to the safety of their patients and staff. From STEMI and other code alerts, to nurse staffing and emergency notifications, the critical communication needs of healthcare facilities are varied but in every case time-sensitive and ...

  • Data Sheet

    Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. ...

  • Data Sheet

    Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

  • Data Sheet

    The Everbridge Mobile Member application adds a rich new dimension to mass communications by facilitating two-way conversations with mobile recipients. Deliver messages and push notifications to recipients on mobile devices, request additional information through polling, and allow users to submit their own on-the-scene reports. The Mobile Member application creates situational intelligence by allowing mobile users ...



> View More
Case Studies
  • Case Study

    AppRiver is a service provider of cloud-based email and web security solutions with over 45,000 corporate customers. Founded in 2002, AppRiver currently employs around 200 staff members between its corporate headquarters in Gulf Breeze, Florida, EMEA headquarters in Lupfig, Switzerland, and offices in Austin, Texas, Northport, New York, and Atlanta, Georgia. AppRiver maintains multiple, secure ...

  • Case Study

    Nassau County is located in the northeast corner of Florida, along the Atlantic Ocean, and is known as the “Eastern Gateway to the Sunshine State.” The county has a population of about 74,000, and a local economy that includes agriculture, professional industries, and tourism. Nassau County encompasses 12 distinct topographical zones, including sandy beaches, scenic ...

  • Case Study

    Tulare County, California, has a population of more than 450,000 residents and eight incorporated cities. Tulare is the second-leading producer of agricultural commodities in the United States. The Eastern half of the County is comprised primarily of public lands, including Sequoia and Kings National Parks. These parks attract well over a million visitors a year.

  • Case Study

    Morrison County, Minnesota, established in 1856, is the 17th largest county in the state and has a population of more than 33,000 residents. Everbridge provides Morrison County with the ability to notify large groups of emergency services personnel, along with residents, during critical situations via text messages, emails, and voice messages.  

  • Case Study

    Team Rubicon (TR) unites the skills and experience of military veterans with first responders to rapidly deploy emergency response teams. TR offers veterans a chance to continue their service by helping and empowering those afflicted by disasters, and also themselves. Everbridge provides Team Rubicon with a critical communication platform, allowing mission coordinators to communicate requests ...



> View More
Webinars
  • Webinar

    As a technology professional, you know that IT incidents can impact more than just your team – they can affect your customers, your brand reputation, and your bottom line. What can you do to improve IT incident response and team collaboration, reduce time to repair, and keep stakeholders informed? Join us for an Everbridge webinar featuring ...

  • Webinar

    What should businesses do to prepare for the upcoming hurricane season – to mitigate loss and protect the lives of their people? If the power goes out, will your business stay on? How will you get important messages to employees, customers, and stakeholders quickly– whether they’re in the building, or on the road? Join us for ...

  • Webinar

    Threats know no organizational boundaries. Hurricanes, bombings, power outages, cyber-attacks, and infrastructure events remind us that all organizations are vulnerable to both manmade and natural disasters. How can you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? Join us for a complimentary webinar, Identifying and Responding to Threats: Using Risk Assessment to ...

  • Webinar

    ISO 22301 is quickly being adopted around the world as the standard for ensuring recoverability for both organizations and their supply chains. But what does it mean to be certified? Is recoverability a simple “yes” or “no” proposition? In spirit of the Do, Plan, Check, Act strategy described by ISO, how and what do we ...

  • Webinar

    Join us for this complimentary webinar, When the Lights Go Out: Managing Communication During Disruptive Events, co-sponsored by the Association of Contingency Planners (ACP) and featuring Dr. Ed Goldberg, MBA, BSEE, CBCP. Ed manages business continuity and disaster recovery programs for Northeast Utilities. Ed will share best practices for: Enrolling and organizing contacts Communicating during major events Messaging around ...



> View More
White Papers
  • White Paper

    In an emergency, you need to be able to communicate with citizens that could be impacted, giving them critical information and instructions. But to reach them, you need to know who they are, where they are, and the best way to contact them. In this paper, Emergency Notification: Best Practices for Citizen Registration, learn key recommendations ...

  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    In nearly all communities, there are individuals with access or functional needs, who require additional services before, during, and after emergencies to ensure their safety and well-being. How do you communicate with those residents during an emergency? How do you ensure that they have access to the resources they require? How do you keep them ...

  • White Paper

    During and after a disruptive event, communication plays a critical role in maintaining hospital operations and ensuring patient well-being. What processes do you have in place to identify and address your organization’s critical communication needs? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for emergency messaging and what healthcare organizations should be doing ...

  • White Paper

    Following a disruptive event, it is important to prevent rumors, and misinformation, and communication breakdowns. How can you leverage social media during the recovery stage to improve crisis communication? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for crisis communication during the recovery stage to help keep employees, customers, and partners informed during ...



> View More
Expert Insights
  • Expert Insight

    Ken Parrish has been working in emergency management for over 20 years at the federal, state, and local level. In that time he has watched technology evolve to better serve his staff, first responders, and citizens alike. Since 2004, Ken has been applying his expertise as the Program Manager for the Pierce County Emergency Management department. He and his ...

  • Expert Insight

    Chris Bellone is the guy who gets 15 competing hospitals to work together in a crisis. As the disaster coordinator for the State of Illinois Region 1 Emergency Medical System (EMS), Bellone represents a region whose mission is to bring together leaders from competing hospitals to work as a disaster planning and response consortium. Additionally, ...

  • Expert Insight

    Steve Storbakken and Connie Lackey understand hospital emergency preparedness inside and out. Storbakken chaired the Providence Health System Disaster Preparedness Taskforce, which serves 27 hospitals and 45,000 employees, and drives Providence San Fernando Valley’s emergency preparedness program as the director of safety for its three hospitals. Lackey, a registered nurse and Providence San Fernando Valley’s ...

  • Expert Insight

    Victoria O’Neal knows that every minute counts when acute heart attack victims arrive at Promise Regional Medical Center’s emergency room. With a STEMI, a few minutes can makethe difference between recovery and death; there’s no room for communication mistakes or delays. As the telecommunications manager for Promise Regional Medical Center, a notfor-profit 200-licensed bed medical ...

  • Expert Insight

    Dean Gardenhire is no stranger to disaster. With nearly 30 years experience in business continuity, disaster recovery, and emergency and crisis management, Gardenhire is responsible for keeping Kentucky Farm Bureau Insurance (KFB) operational during natural disasters, severe weather, and other incidents while ensuring the well-being of its employees in offices across 120 counties. In business for more than 60 years, ...



> View More
Global 2000
  • Data Sheet

    Whether dealing with incident management, operational communication, or emergency notification, your organization needs to seamlessly reach distributed workforce and stakeholders in any location, across a variety of devices. And when operational issues threaten downtime, or emergency issues threaten lives, access to real-time situational intelligence empowers you to make decisions with confidence.

  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    Following a disruptive event, it is important to prevent rumors, and misinformation, and communication breakdowns. How can you leverage social media during the recovery stage to improve crisis communication? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for crisis communication during the recovery stage to help keep employees, customers, and partners informed during ...

  • White Paper

    Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing the ...

  • White Paper

    In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping success, ...



> View More
Energy
  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    Following a disruptive event, it is important to prevent rumors, and misinformation, and communication breakdowns. How can you leverage social media during the recovery stage to improve crisis communication? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for crisis communication during the recovery stage to help keep employees, customers, and partners informed during ...

  • White Paper

    Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing the ...

  • White Paper

    In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping success, ...

  • Video

    Threat View (powered by NC4) is the newest addition to Interactive Visibility, which alerts organizations of threats, including hurricanes, bombings, and cyber attacks.  



> View More
Financial Services
  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    Following a disruptive event, it is important to prevent rumors, and misinformation, and communication breakdowns. How can you leverage social media during the recovery stage to improve crisis communication? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for crisis communication during the recovery stage to help keep employees, customers, and partners informed during ...

  • White Paper

    Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing the ...

  • White Paper

    In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping success, ...

  • Video

    Threat View (powered by NC4) is the newest addition to Interactive Visibility, which alerts organizations of threats, including hurricanes, bombings, and cyber attacks.  



> View More
Healthcare
  • Data Sheet

    The ability to communicate quickly and effectively has never been more critical to the daily operations of healthcare facilities and to the safety of their patients and staff. From STEMI and other code alerts, to nurse staffing and emergency notifications, the critical communication needs of healthcare facilities are varied but in every case time-sensitive and ...

  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    During and after a disruptive event, communication plays a critical role in maintaining hospital operations and ensuring patient well-being. What processes do you have in place to identify and address your organization’s critical communication needs? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for emergency messaging and what healthcare organizations should be doing ...

  • White Paper

    Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing the ...

  • White Paper

    In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping success, ...



> View More
Government
  • Data Sheet

    Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. ...

  • White Paper

    In an emergency, you need to be able to communicate with citizens that could be impacted, giving them critical information and instructions. But to reach them, you need to know who they are, where they are, and the best way to contact them. In this paper, Emergency Notification: Best Practices for Citizen Registration, learn key recommendations ...

  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    In nearly all communities, there are individuals with access or functional needs, who require additional services before, during, and after emergencies to ensure their safety and well-being. How do you communicate with those residents during an emergency? How do you ensure that they have access to the resources they require? How do you keep them ...

  • Video

    Andrew Lockman, Emergency Services Manager, Tulare County, shares how the county utilizes the Everbridge Unified Critical Communications suite and describes its useful features, including the mobile application and custom data management.  



> View More
Transportation
  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    Following a disruptive event, it is important to prevent rumors, and misinformation, and communication breakdowns. How can you leverage social media during the recovery stage to improve crisis communication? In this paper, communication expert Dr. Robert Chandler summarizes key recommendations for crisis communication during the recovery stage to help keep employees, customers, and partners informed during ...

  • White Paper

    Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing the ...

  • White Paper

    In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping success, ...

  • Video

    Threat View (powered by NC4) is the newest addition to Interactive Visibility, which alerts organizations of threats, including hurricanes, bombings, and cyber attacks.  



> View More
Higher Education
  • White Paper

    A crisis event typically disturbs the normal flow of operations, and puts people and property at risk. While events differ in size and scale, they follow a similar progression through the stages of a crisis. These stages are: Warning Risk Assessment Response Management Resolution Recovery Each stage brings its own obstacles that must be addressed and resolved. To learn more about these ...

  • White Paper

    In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping success, ...

  • Video

    Threat View (powered by NC4) is the newest addition to Interactive Visibility, which alerts organizations of threats, including hurricanes, bombings, and cyber attacks.  

  • Video

    Everbridge experts discuss new features of the Mobile Member application, including mobile thresholds and unsolicited messages, as part of the Spring Release.  

  • Video

    Ronald M. Quagliani, Associate Vice President of Public Safety & Administrative Services at the University of New Haven, discusses how the Everbridge Mobile Manager App enabled him to alert and update students and faculty about an emergency situation on campus.  



> View More
Mass Notification
  • Data Sheet

    Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

  • White Paper

    We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute. We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively ...

  • Data Sheet

    Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification system keeps everyone informed before, during and after all events whether emergency or non-emergency.

  • White Paper

    Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

  • White Paper

    The Warning Phase is the first stage of a crisis – and often the most critical for emergency notifications. The Warning Phase notifications may be last instructions, reminders, and notices that are communicated before the chaos and confusion of a disaster or emergency springs forth. Even subtle differences in messages may result in either motivating ...



> View More
Interactive Visibility
  • Data Sheet

    Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

  • Data Sheet

    The Everbridge Mobile Member application adds a rich new dimension to mass communications by facilitating two-way conversations with mobile recipients. Deliver messages and push notifications to recipients on mobile devices, request additional information through polling, and allow users to submit their own on-the-scene reports. The Mobile Member application creates situational intelligence by allowing mobile users ...

  • White Paper

    We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute. We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively ...

  • Data Sheet

    Everbridge Interactive Visibility allows users to integrate recipient feedback, external data feeds, and social media in a single communications console. This enables decision-makers to simultaneously monitor events and communicate efficiently to designated recipients using insight gathered from multiple sources. Everbridge Interactive Visibility is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, and interactive ...

  • White Paper

    Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...



> View More
Incident Management
  • White Paper

    We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute. We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively ...

  • White Paper

    Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

  • White Paper

    The Warning Phase is the first stage of a crisis – and often the most critical for emergency notifications. The Warning Phase notifications may be last instructions, reminders, and notices that are communicated before the chaos and confusion of a disaster or emergency springs forth. Even subtle differences in messages may result in either motivating ...

  • Video

    On June 24, 2013, Everbridge announced the release of the Everbridge solutions suite, the first single system for enterprise critical communications. In this product release video, CEO Jaime Ellertson, CTO Imad Mouline, and VP of Product Management Claudia Dent explain and introduce the new benefits and features of the new Everbridge solutions suite, such as ...

  • Data Sheet

    When managing the communication of important information during an incident, it is critical to follow the correct procedure that has been devised for each specific incident type. In addition to identifying incident types and designing processes, it is imperative that incident management strategies include enabling technologies that can mitigate the risk associated with interruptions in ...



> View More