Our software automates the key steps for responding to a critical event. It aggregates threat data from third party and internal sources so customers can assess risk, and locate people and assets at risk and those needed to respond. It then enables customers to act by executing pre-defined processes based on the type of threat for who should be contacted and how, what message to send, and who to escalate to if a responder is not available. Our platform then sends out notifications and instructions via text, voice, email—over 100 modalities—in 15 languages as needed, organizes conference bridges for people to collaborate, and analyzes return messages. Automating these steps enables them to be completed quickly, highly reliably and at scale at a time when minutes often matter.
Critical events happen every day: severe weather, workplace violence, active shooters, terrorism, IT and power outages, environmental discharges, critical equipment failures, medical emergencies, social media attacks… They threaten safety and brand reputation, interrupt supply chains, and disrupt operations.
Know where your people are based on their static, last known, and expected location.
Gain one common operating picture with powerful visualization and orchestration.
Triage and fix IT incidents faster with workflow automation and on-call schedule management.
Keep everyone informed before, during, and after critical events with targeted communications and workflow automation.
Communicate with a region or area during critical events and threats without the need for user opt-in.
Speed healthcare team response with cross-team staff coordination and communications.
Orchestrate all crisis response activities, teams and resources, while providing real-time visibility.
Integrate and maintain control of your physical assets.
Create safer building environments through precise navigation, quickly and efficiently guiding people to their destination.
Deliver actionable information that helps reduce risk wherever your people live, work or travel.
Deliver high-impact multi-channel integrated internal communications to reach and engage employees.
Provides 911 dispatchers with critical information about the callers to expedite the emergency response.
E911 solutions for enterprise organizations to protect employees in a 911 emergency and ensure compliance with US federal regulation
Improve opt-in engagement from your community and communicate with them.
Automate severe weather and disruptive threat alerts.
Have a two-way conversation with mobile recipients: residents, employees, and crisis responders.
Identify threats, gain context, identify assets that could be affected, and act to avoid or mitigate impact.
Enables state and local governments to reach a higher proportion of their communities in a critical event
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