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Gartner® Market Guide for Emergency and Mass Notification Systems

Workplace safety         

Safeguard your employees, whether in the workplace or working remotely, with advanced communication and security tools. Implement automated safety processes and streamlined response systems to ensure quick action. These user-friendly tools can enhance regulatory compliance, reduce costs, and increase productivity.

Workplace Safety Leaders

Ensure safety and security in your workplace 

Common challenges during workplace incidents

Metrics

Limited proactive measures

  • Identifying potential threats before they escalate can be difficult without the right tools and data.
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Inefficient communication channels

  • During emergencies, quick and effective communication is crucial,
    ensuring that all employees are reached promptly.
Communication Alert

Disjointed response teams

  • Coordinating between various response teams can be complex, especially in larger organizations. 
Broadcast Alert

Monitoring employee safety in real-time

  • Awareness of every employee’s safety in real-time, can be challenging.

Prepare to respond to workplace safety incidents with Everbridge solutions 

Partnership

Benefits

  • Enhanced employee safety: create a safer work environment, reducing the risk of harmful incidents. 
  • Rapid communication: quickly alerts employees and provide safety instructions in real-time. 
  • Compliance and liability management: OSHA and state regulations (i.e. CA SB 553) with tools for early detection and communication. 
  • Analysis focused decision making: by accessing reporting, maintaining audit logs and identifying continuous areas for improvement. 
Dora Features

Features

  • Critical communications: inform everyone via SMS, email, and desktop alerts before, during, and after events. 
  • Location awareness: geolocate employees to quickly identify and communicate with those in danger. 
  • Incident management: coordinate responses with a centralized platform for resource management and action orchestration.  

Why MilliporeSigma chose Everbridge: A trust-driven decision

Eight years ago, MilliporeSigma made the switch to Everbridge, and they’ve never looked back. In this video, hear how trust and data security led to the decision to replace their previous service with Everbridge. Discover how tools like mass notification, crisis management, and VCC have been game changers for their North American security operations.

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Solution 

Everbridge 360 significantly improves employee safety and well-being with its advanced features, including risk assessment capabilities, safety training, personal protective equipment (PPE) management, and emergency procedures. It also offers tools for incident management and reporting, enabling you to conduct safety audits and maintain regulatory compliance. By fostering a strong workplace safety culture and supporting thorough accident investigations, our platform, powered by Purpose-built AI, ensures a safer work environment.

Ready to raise the standard in executive protection? 

Gain complimentary access to the ASIS and Everbridge report: Benchmarking Research on Risk-Based Approaches to Executive Protection. 

This exclusive ASIS and Everbridge report reveals how risks are real and rising. With public threats escalating and high-profile attacks increasing, today’s leaders can’t afford outdated approaches. Executive Protection programs must move faster, think smarter, and anticipate more. 

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Dora Solutions

How it works 

The Everbridge platform identifies potential risks, empowering managers to assess and pinpoint team members or assets in jeopardy. It integrates advanced AI and real-time analytics to effectively monitor and evaluate threats. With automated emergency alerts, streamlined incident management, and comprehensive reporting, it also facilitates regular safety audits and highlights areas for process improvement. 

Burns & McDonnell transforms crisis response with Everbridge

When a hurricane hit, Burns & McDonnell prioritized employee safety by using the Everbridge app’s check-in feature. Learn how this innovative solution kept their team informed, connected, and reassured during a critical time.

Hurricane & Utility
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Outcome

Harnessing Everbridge 360 enables rapid and coordinated responses to critical events. Ongoing safety training and risk assessments keep your workforce prepared and protected. By investing in Everbridge, you can enhance your preparedness for workplace incidents. Two-way communication allows you to send alerts and receive employee responses within seconds, maintaining a well-prepared and protected workforce. In one case, the use of opt-in alerts increased communication reach from 6% to 75%.  

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Pratt Whitney

Improving employee protection and life safety | Pratt & Whitney

Pratt & Whitney chose Everbridge to connect with employees, customers, and stakeholders during critical incidents or events. 

Large-scale event preparedness guides for public & private sector

Major sporting events create dynamic conditions which drive real-time disruption across multiple sectors.

Explore two guides, one for public sector organizations and one for private sector leaders, to find out how to maintain continuity, protect people, and respond faster under pressure.

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Keeping teams ready for the unexpected at Snap Inc.

With a fast-moving global workforce, Snap Inc. prioritizes clear communication and operational readiness. Discover how the company enhances preparedness and supports coordinated responses when critical events impact its people and operations.

“Through our information sharing and analysis center, Red Hat Global security leverages Everbridge to gain a common operating view of our global risk landscape in order to support employee safety and business resiliency.”

Alan Borntrager, Head of Global Security, Safety and Resilience at Red Hat

Industry solutions for workplace safety

Manufacturing

Everbridge enhances workplace safety in the manufacturing sector by providing real-time alerts, streamlined communication, and efficient incident management, ensuring quick responses and minimizing risks to workers and operations. 

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Hospitals and healthcare

In healthcare settings, Everbridge can support workplace safety by providing real-time emergency alerts, streamlined communication, and incident management tools, ensuring swift responses to crises and protecting staff and patients effectively. 

Healthcare workplace safety

Construction​

Everbridge helps construction companies ensure worker safety and operational continuity by providing real-time communication and critical event management solutions, enhancing emergency response and minimizing project delays.

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Workplace safety FAQs

What is workplace safety software and how does it work in enterprise environments?

Workplace safety software helps organizations identify risks, communicate during emergencies, coordinate incident response, and support employee safety across distributed operations. In enterprise environments, these platforms centralize threat intelligence, mass notification, incident management, and operational workflows to help organizations respond faster and improve resilience.

How do emergency mass notifications improve employee safety outcomes?

Emergency mass notifications help organizations rapidly deliver actionable information through channels such as SMS, voice, email, desktop alerts, and mobile notifications. Faster, targeted communication improves situational awareness, accelerates protective actions, reduces confusion during emergencies, and helps organizations account for employees more effectively during critical events.

How can employers locate and account for employees during a critical event?

Organizations can use location intelligence, employee data integrations, mobile check-ins, and two-way notifications to identify impacted personnel and confirm safety status during incidents. Centralized visibility helps response teams understand who may be affected, coordinate assistance faster, and maintain real-time accountability across employees, contractors, and visitors.

What is duty of care in the workplace and how can technology help meet it?

Duty of care refers to an organization’s responsibility to help protect employees from foreseeable risks and maintain safe working conditions. Workplace safety technology helps support duty of care by improving threat monitoring, emergency communications, incident coordination, employee accountability, documentation, and operational preparedness during disruptive events.

How should organizations prepare for workplace violence and active assailant incidents?

Organizations should establish response plans, conduct regular training and drills, implement emergency communication workflows, coordinate with security and public safety teams, and ensure employees understand protective actions during emergencies. Preparedness efforts should also include threat monitoring, access control coordination, escalation procedures, and post-incident recovery planning.

Which integrations matter most for a workplace safety platform (HRIS, access control, travel, weather, threat intelligence)?

Key workplace safety integrations include HRIS platforms, access control systems, travel risk management tools, weather intelligence feeds, identity providers, collaboration platforms, and threat intelligence sources. These integrations help organizations automate workflows, improve employee visibility, synchronize operational data, and accelerate coordinated response during critical events.

How does Everbridge 360 support OSHA and state requirements (e.g., CA SB 553) with audit-ready reporting?

Everbridge 360 helps organizations strengthen workplace safety preparedness through centralized incident management, communications workflows, documentation, and reporting capabilities. Audit-ready records, response tracking, and operational visibility can help support compliance initiatives associated with workplace safety regulations, internal governance requirements, and incident reporting obligations.

What metrics should we track to measure workplace safety program effectiveness?

Organizations commonly measure workplace safety performance using metrics such as alert delivery rates, employee acknowledgment rates, incident response times, evacuation performance, exercise participation, downtime reduction, and employee accountability outcomes. Many organizations also track incident trends, recovery effectiveness, and post-incident improvements to evaluate overall resilience maturity.

What’s the difference between mass notification, crisis management, and critical event management?

Mass notification focuses on rapidly communicating alerts and instructions to people during emergencies. Crisis management coordinates operational decision-making and response activities, while critical event management combines threat intelligence, communications, incident orchestration, and continuous improvement into a unified approach for managing complex disruptions across the organization.

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