The Uptime Myth
In some companies from time to time, sales folks can exaggerate about the realities of their system to make a… Read More
New Year, New Resolve to be Ready
January 1st each year gives us the opportunity to reflect and reinforce our convictions in being prepared to “expect the… Read More
Making Clinics, Hospitals, and Medical Centers Safer
Emotions can run high when the care of a loved one gets caught in the dizzying array of process and… Read More
Remember H1N1? Are You Prepared for Round 2? Cholera Enters the U.S.
Health officials reported this week that the Cholera outbreak in Haiti has spread to the Dominican Republic and has now… Read More
Is Higher Ed Better Prepared to Communicate During Crises After Virginia Tech?
This morning’s shooting at the University of Texas at Austin was a chilling reminder that safety cannot be assumed, even… Read More
How to Use Your Notification System During Hurricanes
Hurricane Earl may be petering out, but that doesn’t mean we can be any less vigilant with hurricane season still… Read More
Three Ways to Prevent Rumors
Rumors are nasty, pervasive creepy-crawlies that can infiltrate public opinion and undermine your organization in ways you never imagined if… Read More
Are We Overconfident? – Part 4
Have you ever relied on someone or something when in hindsight you shouldn’t have? Did you make decisions or do… Read More
Are We Overconfident? – Part 3
Let’s review what we know so far: 1. Sometimes we take more risks if we have a safety net than… Read More
Are We Overconfident? – Part 2
In Are We Overconfident? – Part 1, we applied the theory of risk homeostasis to business continuity and public safety.… Read More
Are We Overconfident? – Part 1
Overconfidence has led to many a downfall: Tony Hayward was overly optimistic about BP’s timeline for containing the oil spill,… Read More
