What Did We Learn from Katrina?
It’s hard to believe five years have passed since Hurricane Katrina wreaked havoc on New Orleans, especially when we still…
PERSPECTIVES ON CRITICAL EVENT MANAGEMENT
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Three Ways to Prevent Rumors
Rumors are nasty, pervasive creepy-crawlies that can infiltrate public opinion and undermine your organization in ways you never imagined if…
Are We Overconfident? – Part 4
Have you ever relied on someone or something when in hindsight you shouldn’t have? Did you make decisions or do…
Are We Overconfident? – Part 3
Let’s review what we know so far: 1. Sometimes we take more risks if we have a safety net than…
Are We Overconfident? – Part 2
In Are We Overconfident? – Part 1, we applied the theory of risk homeostasis to business continuity and public safety.…
Are We Overconfident? – Part 1
Overconfidence has led to many a downfall: Tony Hayward was overly optimistic about BP’s timeline for containing the oil spill,…
Is Twitter Better Than Nothing for Emergency Notification?
Twitter has been the topic of many hallway conversations in the worlds of business continuity, public safety, and emergency response.…
How Soccer Could Put Your Organization in Jeopardy
We all plan for region-specific emergencies, such as hurricanes, wildfires, earthquakes, and storms. And incidents like power outages, flooding, and…
All Together Now
The State of Connecticut is the first state in the nation to have a statewide emergency notification system. Congratulations to…
Communicating in the Middle
For most emergency managers, it’s usually much easier to plan for what to do the moment a disaster strikes than…
Segment now, or confuse later?
Nobody likes to be called John when your name is Mike. And “hey you” is far too impersonal to inspire…
Beating the Clock During a Heart Attack
You know that notification solutions are important tools in the fight to get information out. But have you heard of…