Request a Demo

Critical Event Management Impact Awards

Critical Event Management Impact Awards hero image

About the Customer Award Program

2019 Impact Award Program Winners

Everbridge is excited to announce the winners of our third annual Critical Event Management Impact Awards. This award program recognizes organizations and individuals for their inspiring, creative and innovative use of Everbridge for life safety and business continuity initiatives.

The honorees range from industry-leading global brands and healthcare organizations to universities and state & local government agencies. Whether keeping people safe or ensuring organizational readiness and resiliency, each winner demonstrated a clear impact on their organization or community.

The complete list of winners for this year’s Impact Award program include:

2019 Impact Award Winners!

Congratulations to all of the winners of the 2019 Critical Event Management Impact Awards.

Individual Honorees

  • Dana Johnson, Security Intelligence and Response Coordinator, BB&T Bank
  • Jim Willson, Manager, Air Ops Safety Assurance, FedEx Express
  • Brian Uhl, Emergency Services Manager, Santa Barbara County Office of Emergency Management

Organization Honorees

  • Alexion Pharmaceuticals (Global Security)
  • Alliance Data (Response Center)
  • Bay County, Florida (Department of Emergency Services)
  • Biogen (Global Security)
  • Chicago Transit Authority (Control Center Operations)
  • City of Thomasville, North Carolina (Fire Department)
  • Doctor’s Hospital at Renaissance (Security & Transportation)
  • FIS – Merchant Solutions (formerly Worldpay)
  • Flagler County, Florida (Emergency Management Office)
  • Gallagher (Crisis Management and Business Continuity)
  • Gunwharf Quays Waterfront Outlet Shopping (Operations)
  • Lowe’s Companies, Inc. (IT Service Desk)
  • National Oilwell Varco (Global Security Operations Center)
  • Navarro County, Texas (Office of Emergency Management)
  • New Hanover Regional Medical Center (Emergency Management)
  • New York City (Emergency Management Department)
  • South Western Ambulance Service NHS Foundation Trust (Emergency Preparedness, Resilience and Response)
  • State of Connecticut (Division of Statewide Emergency Telecommunications)
  • University of Houston (Emergency Notification System Workgroup)
  • UT Southwestern Medical Center (Office of Safety and Business Continuity)
  • WellSpan Health (Safety & Emergency Management)

For the official announcement and examples of how Everbridge was meaningfully leveraged by these organizations, read more here.

Lowe's Companies Inc. Deploys Everbridge IT Alerting

2019 Impact Award winner Lowe’s Companies, Inc explains how their IT Service Desk effectively deployed Everbridge’s IT Alerting solution to reduce the overall duration of Service Desk resolved “downed store” incidents by over 32%

2018 Impact Award Winners!

Congratulations to all of the winners of the 2018 Critical Event Management Impact Awards.

Individual Honorees

  • Leadership Award: Sulayman Brown, Assistant Coordinator, Operations and Outreach Division Manager, Fairfax County Office of Emergency Management
  • Mary Luciano, Director of Global Intelligence, Hilton Hotels
  • Palemon Mejia, Crisis Management Coordinator and Emergency Communications Manager, AON 
  • Chris Bina, Everbridge Support Lead, CSG 
  • Paul Donaldson, Communications Center Senior Manager, Denver International Airport
  • Thomas Chin, Emergency Services Coordinator, San Francisco Department of Emergency Management

Organization Honorees

  • Atrium Health (Neurosciences Telestroke)
  • Children’s Hospital of Philadelphia (Information Services)
  • City of Philadelphia (Office of Emergency Management)
  • Deere & Company (Business Continuity and Enterprise Security & Preparedness)
  • Hawai’i Police Department
  • Noble Energy (Global Security Department)
  • Northrop Grumman (Business Continuity and Industrial Security)
  • Rackspace (Global Enterprise Security)
  • Sony Pictures (Global Security Operations Center)
  • Starbucks (Crisis Management)
  • The University of Texas at Austin (Office of Emergency Preparedness)
  • Walgreens (Asset Protection Solutions)

Past Winner: Rackspace

The Enterprise Security Team from Rackspace was one of our 2018 Impact Award winners. Follow this link to learn more about their award winning program and to see how the company leverages technology to ensure the safety of their local and traveling employees.

Past Winner: Sulayman Brown

Sulayman Brown, Assistant Coordinator, Operations and Outreach Division Manager, Fairfax County (Virginia) Office of Emergency Management, was awarded the Leadership Impact Award in 2018. Follow this link to learn more about Brown’s award winning efforts spearheading the National Capital Region’s planning and execution of the largest-ever local test of the Wireless Emergency Alert (WEA) system.

Past Winner: Biogen

The Biogen Global Security Team was one of our winners from our inaugural Impact Award program in 2017. Follow this link to learn more about their industry leading security and resilience program, which is committed to continuously monitoring global assets, facilities, supply chain nodes and employees, and using the right tools to manage risk and mitigate disruptions to safety and operations.

Past Winner: Aon

Pale Mejia from Aon’s Global Emergency Operations Center and emergency communications team was recognized as an Impact Award winner in 2018. In this video, we sat down with Pale to learn more about his award-winning program and how his team leverages Everbridge to account for the safety of their employees and the resiliency of their assets and operations.

Past Winner: Walgreens

The Asset Protection and Emergency Preparedness team from Walgreens received an Impact Award in 2018. In this blog, Logan Drizd, discussed examples of her team responding to the call of duty to protect Walgreens’ global workforce, regional leaders, retail employees, and business travelers during major events, such as the 2018 hurricane season.

Key Dates

The deadline for submissions is September 20, 2019. Winners will be announced in October, and will be recognized during a live webinar announcement (date TBD), on, social media and via regional user groups and industry publications.


All Everbridge users, regardless of tenure or industry, are encouraged to submit for this award.