Federal agencies rely on Everbridge to accelerate operational response to critical events to keep people safe and organizations running.

The Everbidge SaaS-based Critical Event Management powers response during critical events such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber-attack incidents.

Manage Critical Events

Challenge

When disaster strikes, federal organizations must assess, locate, act and analyze in order to keep employees safe and maintain continuity. Communicating and collaborating throughout the incident is key to resolution.

The Everbridge Solution

Respond Reliably When Employees are in Harm’s Way

The Everbidge SaaS-based Critical Event Management platform quickly and reliably aggregates and assess threat data, locates people at risk and responders able to assist, automates the execution of pre-defined communications processes and tracks progress on executing response plans.

Maintain Secure Communications

Secure communications to allow agencies to ensure employee accountability and continuity of essential operations.

Maintain Security

Challenge

Communications must be secure to allow agencies to ensure employee accountability and continuity of essential operations.

The Everbridge Solution

Single Sign-On:

  • Log into the system with their agency log-in creditionals and sync with the organization’s IdP
  • Add a second factor authentication
  • Create and enforce security policies

Custom Email Domain

Enables clients to use a custom FROM EMAIL address in all notifications sent from the Everbridge platform, which is beneficial if you:

  • Require all emails entering client network to contain a client domain in the FROM EMAIL parameter
  • Require the FROM EMAIL address in all emails to contain a static (unchanging) value
  • Experience low confirmation rates from notification recipients who will not open or respond to emails from unknown sources.
Renee Welsh Director of Facilities and Security, Pratt & Whitney
The system can allow you to be notified in a very quick fashion, very precise and to the point. You have to remember that there’s multiple ways that you can be notified with this system. We can do it by a simple cellphone where you’d get a text message across. It can be done by your email. You can even come across your phone as a verbal message.

Comply with Regulations

Challenge

Governing organizations have certified the Everbridge Critical Event Management Platform.

The Everbridge Solution

Service Organization Controls 3

Everbridge publishes a SOC 3 report which is a publicly-available summary of the Everbridge SOC 2 Type II report. The SOC 3 report provides assurance that Everbridge’s internal controls have been verified to achieve all the AICPA’s Trust Services Principles for data security, availability, processing integrity, confidentiality and privacy.

Federal Information Security Management Act

Everbridge has received FISMA Authorization and Accreditation from the U.S. General Services Administration in accordance with the Risk Management Framework process defined in NIST 800-37 which is being adopted by the Department of Defense to replace the DoD Information Assurance Certification and Accreditation Process. Government entities can now utilize Everbridge solutions while meeting security requirements for applications demanding the stringent security practices for the FIPS 199 Moderate impact level.

Federal Risk and Authorization Management Program

Everbridge is currently in process to achieve FedRAMP, compliance. FedRAMP is a United States government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Everbridge has completed testing by an accredited Third Party Assessment Organization (3PAO) to verify compliance with the stringent FedRAMP requirements (NIST SP 800-53).

DHS Telecommunication Service Priority Level 3 Certification

Everbridge has received certification as a Level 3 TSP System by the Department of Homeland Security. Everbridge was the first unified critical communications company to receive this certification. It means that Everbridge’s systems have been designated as essential to public health and receive restoration priority at Level 3. This is the highest priority that the company can receive as Level 1 and Level 2 are reserved for Executive Office and Federal Government agencies only.

Mark Voon Global IT Disaster Recovery Manager, ARUP
The Everbridge’s IT Alerting feature has the potential to help us automate our event management processes sensibly into ServiceNow (our ITSM platform). Sensible automation in turn reduces people dependencies and human errors to help us build competitive advantage, not so much against our competitors, but against the event itself by reducing latency between event trigger and event response.