Resources

July 26th, 2016

Campus Engagement and Safety Kit

Download the Campus Engagement and Safety Kit to learn what you can do to increase your message audience and effectiveness on campus. Additionally you will learn key best practices for keeping your students, faculty and visitors safe during incidents and events.

July 26th, 2016

The True Value of Business Continuity: Shifting from Return-on-Investment to Value-on-Investment

Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.

July 20th, 2016

Dispelling Myths and Creating Trust During Emergencies

In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent […]

July 19th, 2016

Ransomware in Healthcare

We will continuously update this page with information about ransomware in healthcare. We invite you to follow @EBhealthcare to stay up to date with the latest news.  Current Ransomware Resources Blog Post: We Hate RansomwareWhite Paper: Protecting Your Hospital from RansomwareRansomware InfographicFBI Ransomware informationCommunications during a Ransomware Attack Cyberattacks, especially ransomware are far too common in today’s […]

July 12th, 2016

Active Shooter: Legal and Operational Risk Management Issues | July 27th, 2016

Join us on July 27th at 1 PM ET / 10 AM PT to learn about the legal and operational risk management issues around active shootings for hospitals and healthcare facilities. 

July 11th, 2016

Best Practices for Finding Missing Children | July 27th, 2016

Join us on July 27th at 2 PM ET to learn key best practices for handling a missing child case from the National Center of Missing and Exploited Children’s Leemie Khang-Sofer.

June 30th, 2016

Hall County, Georgia

Hall County covers 430 square miles across north central Georgia with a population of 194,000.  Lake Lanier—the most visited Corp of Engineers lake in the U.S. – is also located in the county and attracts over 10 million visitors a year. Hall County has more tornadoes than any other county in GA per year, faces winter […]

June 29th, 2016

Streamlining the Major Incident Resolution Process: Define, Plan, Staff and Communicate

Download this white paper for simple recommendations and best practices to help streamline the major incident resolution process and limit the negative impacts of major IT incidents on the business.

June 27th, 2016

Seamless Delivery of Innovative Digital Experiences in an Unplanned World

MediaFirst guarantees customer satisfaction and quality of service through effective internal and external communications. With IT Alerting, MediaFirst knows ahead of time what developer to reach out to, what executive to communicate with and what partner to communicate with. The entire process is streamlined. Communication during critical events allows Ericsson’s MediaFirst team to delight customers […]

June 27th, 2016

Customer Spotlight: Efficient Incident Communications with IT Alerting

This Leading Private Research University’s IT Department supports multiple IT systems and solutions across the university’s facilities, data centers and networks. During an IT system outage, the university lacked a centralized communications tool to alert on-call team members to coordinate their response and action.