Category

RESOURCES

Staffing and Coordination for Hospitals Best Practices

August 29th, 2014 by William Penfield

In a typical hospital environment, change is constant—on-call schedules vary, emergencies require additional staff, patients no-show—while manual processes take up valuable time. How can automating staffing and coordination streamline hospital operations, and improve patient communication and care? In this whitepaper, Maureen DiTore from The Valley Hospital, summarizes best practices for staffing and coordination during routine […]

 
 

Staff Scheduling and Department Coordination

August 29th, 2014 by William Penfield

For local government, an emergency can create a need for additional personnel and resources. Relying on manual and time consuming staffing and coordination processes can delay response and recovery time, allowing further escalation of an event. How can agencies avoid any delays and focus on the task at hand? In this whitepaper, Staff Scheduling and […]

 
 

Critical IT Incident Management Best Practices

August 29th, 2014 by William Penfield

Critical IT incidents and disasters can have a major impact on your organization – potentially hurting your customers, your brand reputation, and your bottom line. How can you minimize the risk of these events and reduce your Mean Time to Repair? In this paper, Critical IT Incident Management Best Practices: IT Experts on Communication and […]

 
 

Everbridge Customer Perspective: A Major Biotechnology Coporation

August 28th, 2014 by William Penfield

Gordon Boughtin, Principal Business Continuity Manager at a Major Biotechnology Corporation, discusses how the Everbridge system is utilized during disruptive events, such as earthquakes and those that require employees to shelter-in-place.  

 
 

Everbridge Customer Perspective: Tax Products Group

August 28th, 2014 by William Penfield

Kenneth Moore, Operations Manager, Tax Products Group, discusses how the Everbridge Unified Critical Communication Suite helps keep customers and vendors informed of planned and unplanned outages, and other disruptive events.  

 
 

Everbridge Customer Perspective: LG&E and KU Energy

August 28th, 2014 by William Penfield

Jody Grizz, Continuity Program Coordinator, LG&E and KU Energy, discusses the importance of Everbridge’s mobile capabilities and how he utilizes the system during disruptive events and customer threats.  

 
 

Replay: Expert Panel IT Incident and Disaster Alerting

August 20th, 2014 by William Penfield

How can you minimize the risk of IT incidents and disasters—protecting your customers, your brand reputation, and your bottom line? What can you do to improve IT incident response and team collaboration, reduce time to repair, and keep stakeholders informed? Join us for an expert panel webinar, IT Incident and Disaster Alerting, to hear real-life […]

 
 

Dispelling Myths and Creating Trust During Emergency Situations

August 18th, 2014 by William Penfield

In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent […]

 
 

Resiliency and Scalability in your Critical Communication Platform

August 18th, 2014 by William Penfield

When an incident happens, you need to get the right messages to the right people, as quickly as possible. A critical communication solution can be instrumental in reaching employees, partners, and stakeholders, and maintaining continuity—but only if it performs as intended. How do you know that your system will be resilient and scalable during major […]

 
 

Best Practices for Enhancing Public Safety Through Mobility

August 13th, 2014 by William Penfield

Disasters, from terrorist attacks to major storms, can significantly impact citizens, and put their safety at risk. Local agencies and responders reacting to these events face a major obstacle – the citizens they are trying to protect are increasingly mobile and dispersed. How can mobile devices and social media make the mobility of citizens an […]