Nothing can destroy hard-earned credibility more quickly than a failure to communicate well in a crisis. The message you send represents everyone in your organization, from the CEO to the employee. Only quick, confident, actionable and easily understandable communications will ensure you constituents’ safety. Through Everbridge CARES, we enlist industry experts to provide account management, […]
Workplace mobility is on the rise, which means organizations likely have an increasing number of employees who travel or work from home, creating unique communication challenges. During emergencies and other critical incidents, one of the major worries for organizations is employee safety regardless if they are at the office or not. How can you ensure […]
When a mass casualty event happens – with the potential to injure numerous people – having a full staff can be critical for a hospital. But what if nurses, doctors and other employees are affected by that event? How do you know who is and isn’t affected? In this paper, Targeting Hospital Staff with Location […]
During major events – such as an earthquake or severe storm – government agencies need to notify as many citizens as possible. But what if that agency is dealing with a more concentrated incident, such as a hazmat spill or road closure and only need to notify residents in specific locations? In this paper, Targeting […]
Up to 80% of system downtime is caused by either human error or a failure to follow set processes. To reduce mistakes and IT system downtime, you need to ensure that the right experts are engaged as quickly as possible and have the right tools to solve the problem.
Keith Garcia, Emergency Management Coordinator, Los Angeles Port Police, discusses the importance of communication to the Port of Los Angeles, how Everbridge was used during a tsunami and more.
Emergencies and severe incidents can happen at any time – without warning. For government agencies, this creates the need for a critical communication system that can reach the right responders and citizens at the right time. With plenty of systems for your agency to choose from – and countless different factors to consider – you […]
Everbridge provides state and local governments with a unified critical communication suite that helps you be better prepared, make better decisions, and respond quickly and confidently during disruptive events… ultimately helping you protect life and property and improve your response during critical events.
System outages and other critical IT incidents can hurt your brand image and bottom line if customers aren’t informed about what is happening. How can you keep your customers informed during these events to minimize damage? In this executive brief from CIO Insight, Incident Management: How to Keep Users in the Loop, you’ll learn about […]