One Year Later: Learning from Boston – Crisis Communication

April 10th, 2014 by Ben Roberts

Nearly one year ago, the City of Boston was attacked during the running of the 117th Boston Marathon. Corporations, public facilities, universities, and hospitals leveraged communication throughout the event and its aftermath, ensuring that victims received prompt and prioritized treatment, law enforcement officials could do their jobs, and citizens and employees stayed safe. Unfortunately, acts […]


Report: The 2014 Gartner Magic Quadrant for Emergency/Mass Notification Services

April 7th, 2014 by Everbridge

We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute. We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate […]


The Six Stages of a Crisis: Stage Five: The Resolution Phase

March 31st, 2014 by Everbridge

After a crisis, your focus is on maintaining operations and recovering from loss – but you also need to manage the well-being of people who have been impacted. Clear, direct communication to employees, partners, and customers as a disruptive event is resolved helps eliminate confusion, dispel misinformation, and speed your recovery efforts. In this paper, […]


Interactive Visibility

March 28th, 2014 by Everbridge

Everbridge Interactive Visibility allows users to integrate recipient feedback, external data feeds, and social media in a single communications console. This enables decision-makers to simultaneously monitor events and communicate efficiently to designated recipients using insight gathered from multiple sources. Everbridge Interactive Visibility is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, and interactive reporting and analytics. By providing users with simultaneous visibility and interactivity, decision-makers are able to use real-time data gathered from multiple sources to critical incidents with increased efficiency and speed.


Mobile Manager

March 28th, 2014 by Daniel Kobialka

Everbridge Mobile Manager brings the same set of rich communications features available in Mass Notification to administrators who frequently use smartphones and tablets. It is a free native mobile application available to Everbridge clients that gives them more control than ever before over their emergency notifications.


Mass Notification

March 28th, 2014 by Everbridge

Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification system keeps everyone informed before, during and after all events whether emergency or non-emergency.


Interactive Visibility Threat View – Powered by NC4

March 27th, 2014 by Ben Roberts

Threat View combines the world-class threat assessment intelligence of NC4 with Everbridge’s critical communication suite and global reach. Threat View gives security executives, business continuity professionals, and crisis managers the tools needed to respond to risks and improve corporate resiliency.


Gartner Report: Improve Your IT Disaster Recovery Plan and Your Ability to Recover From Disaster

March 20th, 2014 by Everbridge

Despite the critical nature of IT infrastructure to business operations, a recent Gartner survey showed that one out of three respondents (33 percent) did not include IT outages as part of their business continuity plans. And nearly half (42 percent) omitted computer virus attacks as a potential BCM scenario. But even when organizations include IT […]


Replay: ISO 22301: A Gap in the Defenses

March 19th, 2014 by Ben Roberts

ISO 22301 is quickly being adopted around the world as the standard for ensuring recoverability for both organizations and their supply chains. But what does it mean to be certified? Is recoverability a simple “yes” or “no” proposition? In spirit of the Do, Plan, Check, Act strategy described by ISO, how and what do we […]


Keep Calm and Respond: Key Trends in Incident, Emergency and Disaster Communication

March 10th, 2014 by Ben Roberts

In a recent Everbridge survey about incident, emergency, and disaster response, more than 45% of respondents admitted that during an incident or event, gathering feedback from contacts had to be done manually – if it could be done at all. And less than a quarter had a way to assess the overall effectiveness of their […]