Everbridge Solutions for Higher Education

During a crisis, time is everything. Reach students, faculty, and staff in minutes.

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Magic Quadrant for U.S. Emergency/Mass Notification Services

More than 100 colleges and universities use Everbridge for Campus Alerts to guide, advise, and protect more than two million students in emergencies. Everbridge technology enables you to communicate with your entire campus community in minutes via all contact methods, including those most popular with students, such as text messaging, cell phones, smartphones, email, instant messaging, and social media. Whether students are in class studying, eating in the student union, relaxing in the dorms, or somewhere in transit, Everbridge will find them and deliver the message.

Use Cases for Higher Education

Student Protection and Life Safety

  • Campus safety alerts. Rapidly notify students, faculty, and staff of incidents on campus and in the surrounding areas, such as severe weather, fires, power outages, gas leaks, chemical spills, vandalism, theft, and acts of violence.
  • Public health emergencies. Sustain communications throughout public health emergencies, such as H1N1. Provide safety and prevention tips, symptom information, vaccine logistics (locations, times, and follow-up shot reminders), and more.
  • Campus evacuations. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions. Include maps and other important documentation as attachments to the message.
  • Class cancellations. Alert students, faculty, and staff of facility closures and class cancellations and resumption.

Emergency Response and Management

  • Crisis team activation. Assemble emergency response teams and alert campus and public law enforcement agencies to situation.
  • First-responder dispatch. Dispatch campus police to respond to incidents.
  • Response team management. Notify and assemble incident response teams. Use polling to determine people resource availability and reporting times. Leverage conference calls to brief the team and determine next steps.
  • Campus briefings. Coordinate briefings with campus security and university officials using on-the-fly conference calling.

Continuity of Operations and Compliance

  • Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
  • Rumor control. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
  • Policy changes. Alert students, faculty, and staff to changes in campus policies and procedures.
  • Compliance. Comply with the Clery Act and U.S. Department of Education’s Higher Education Opportunity Act of 2008 (HEOA) notification and reporting requirements.