Campus Critical Event Management: Best Practices for Communication | 8/3/17
Join us on August 3rd for our expert insight’s webinar, Campus Critical Event Management: Best Practices for Communications with Paul Timm, physical security consultant, keynote speaker, author and school Security Expert. During this webinar, Paul will cover the different types of events you should prepare for from incidents that affect life safety to operations.
Active Shooter Incident Consequence Management & the Roadmap to Recovery
Psychological, social and economic damage done by a shooting incident can continue to impact individuals, families, organizations and communities for decades after the incident. However, much less attention has been given to understanding and proactively planning to manage the post-incident consequences of an active shooter attack. In this white paper, Active Shooter Incident Consequence Management […]
Flu and Pandemic Preparedness: Expert Recommendations
According to the CDC, flu-associated deaths range from 3,300 to a high of 49,000 per year. Even on the low end, the number is still significant and should be on the radar of emergency management and public health. So, what can these agencies to ensure they are prepared for an outbreak and able to communicate […]
Community Policing with Everbridge Nixle
Community policing has been around long enough now that most everyone in the law enforcement community has at one time or another heard the phrase, read an article, or had specific community-oriented policies come about in their agency. One of the most basic tenets of the community policing theory revolves around opening up lines of communication with […]
Active Shooter Preparedness Table Top Exercise
Register to see the replay of our Expert Insights Webinar, Active Shooter Preparedness Table Top Exercise. During this webinar our speaker, Steve Crimando of Behavior Science Applications covers the following: Incident background Improving communication and coordination with an Emergency Notification System Table top exercise Pre-event planning Running the drill After action reporting and recap Best […]
Campus Safety Active Shooter Tabletop Exercise
Register for the replay of the webinar, Campus Active Shooter Tabletop Exercise to hear from our speaker, Paul Timm, Vice President of Facility Engineering Associates.
Building an Emergency Management Plan for Flu and Pandemic Preparedness | July 25, 2017
Register for Building an Emergency Management Plan for Flu and Pandemic Preparedness.
Replay: CMS Interpretive Guidelines for Emergency Preparedness
Our webinar replay: CMS Interpretive Guidelines for Emergency Preparedness is now available on-demand. We invite you to review the information at your own pace and use it as a checklist against what you’re already doing for emergency communications at your facility. The healthcare industry took notice in the Fall of 2016 when CMS issued it’s […]
August 1st, 2017 | A Great Crisis Management Team Begins with Three Things
If you have an Incident Management Team (formerly referred to as a Crisis Management Team), are developing one, or are retooling the one you have, plan to attend this critical session to learn the top three things you need to have to build a great team. The goal of this session is to help create […]
CMS Interpretive Guidelines for Emergency Preparedness
White paper covering communications for the CMS Emergency Preparedness Interpretive Guidelines. This white paper looks at the communication criteria for the CMS Emergency Preparedness Guidelines. We’ll cover: The two big concerns of the IGs Communications and Essential Personnel Communications and Essential Functions The 5 Steps to Review to ensure you meet communications guidelines
Active Shooter Preparedness Tabletop Exercise
Register to see the replay of our Expert Insights Webinar, Active Shooter Preparedness Tabletop Exercise. During this webinar our speaker, Steve Crimando of Behavior Science Applications covers the following: Incident background Improving communication and coordination with an Emergency Notification System Table top exercise Pre-event planning Running the drill After action reporting and recap Best practices […]
Replay: Best Practices for Planning and Executing an Active Shooter Drill in Healthcare Facilities
We invite you to watch our complimentary webinar replay on designing and executing an active shooter emergency preparedness drill in a hospital or healthcare setting. Our speaker, Steve Crimando, from Behavioral Science Applications, covers the topic extensively — you will finish the replay with several actionable items to apply to your emergency preparedness plans. Active […]
Using Social Media Wisely During a Hospital Emergency
This webinar is August 3rd, 1 pm ET / 10 am PT. What if an active shooter happened somewhere on your hospital grounds and you watched the news ricochet through social media. Or, what if a major storm was bearing down on your region and you activated your shelter for those in need but you […]
Summer Event Safety with Everbridge Nixle
Summertime has arrived, and with the nice weather comes a plethora of outdoor events taking place in your community. Whether they are parades, music festivals, farmer’s markets, or anything in between, your residents are going to want to know when and where these events are taking place as well as how it affects them. Register for […]
Successful Crisis Management for Your Organization
How does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business […]
CMS Emergency Preparedness Guidelines and the Local Community
Everbridge and Steven M. Crimando present a training session on the CMS Emergency Preparedness Guideline updates, focusing specifically on interoperability and communicating within the local community. The new CMS Emergency Preparedness Guidelines apply to inpatient and outpatient centers, including but not limited to hospitals, psychiatric residential treatment facilities, long-term care/skilled nursing facilities, home health agencies, […]
Successful Crisis Management for Your Organization
How does your organization manage an overall crisis? Who is in charge? What are the triggers? What is the communication flow? Many companies, both large and small, have not carefully thought through the most basic aspects of crisis management. Crisis management brings together all of the silos within a company (emergency response, disaster recovery, business […]
Hurricane Preparedness with Everbridge Nixle
Hurricane season is upon us again, and it’s time for public safety agencies to review their emergency preparedness plans and ensure they have the ability to properly notify, instruct, and inform their residents in the event of severe weather, such as hurricanes and tropical storms. Register for the 1 hour webinar replay that focuses on past […]
Employee Safety & Security Kit
As an increasing number of employees begin to work remotely, safety and security professionals should revisit their technology and strategies for employee safety. Simply developing and employee safety and security plan to protect workers in offices is no longer adequate. How can organizations improve employee safety in today’s increasingly mobile world? Download the Employee Safety […]
Leadership at Times of Crisis
Leaders today face extraordinary challenges – natural disasters, infrastructure and technology failures, emergent infectious diseases, and cyber invasions, to name just a few. These emergencies were thought at one time to be rare, one-in-a-lifetime events. They are now part of our everyday lives. In this white paper, Leadership at Times of Crisis, Regina Phelps, Founder, […]
Clery Act Communication Requirements Kit
Clery Act Communication Requirements Kit Lack of compliance with Clery Act can result in hefty fines for colleges and universities. In 2016, a major institution was hit with a $2.4 million dollar fine for not meeting one of the requirements. While not limited to just communication, the Act does have very strict requirements for Timely […]
[Replay] Clery Act Communication Requirements: 5 Steps to Compliance
Lack of compliance with Clery Act can result in hefty fines for colleges and universities. In 2016, a major institution was hit with a $2.4 million dollar fine for not meeting one of the requirements. While not limited to just communication, the Act does have very strict requirements for Timely Warnings and Emergency Notifications that […]
Crisis Communications & Peace Officer Recruitment with Everbridge Nixle
Successful incident management hinges on the ability to effectively and swiftly communicate with anyone whom may be impacted. Any emergency situation can be successfully managed if officials are able to provide accurate information in a timely manner to both the media and those impacted by the incident. Register for the demo webinar replay to hear […]
4 Key Elements of Effective Crisis Management
In this white paper, 4 Key Elements of Effective Crisis Management, Regina Phelps, Founder, Emergency Management & Safety Solutions, discusses what your organization must do to create an effective crisis management team and process that will help you successfully manage incidents, both large and small.
Comune di Pisa
Comune Di Pisa is part of the Italian Civil Protection System. Responsible for public safety in the municipality of Pisa, the organization works with local government agencies and emergency services to implement emergency plans and ensure the safety of more than 150,000 citizens.
London Metal Exchange
The London Metal Exchange (LME) operates the only open-outcry commodities exchange market in Europe. With over 300 staff located at its head office in London, the company is responsible for the majority of exchange traded base metals business around the world and its prices are used as a global benchmark.
CMS Emergency Preparedness Gap Analysis
Everbridge developed this Gap Analysis with the assistance of Boston University’s Healthcare Emergency Management Program. The assessment guides you through eight key questions to determine if you need any updates to your current emergency preparedness plans.
Employee Safety & Security Technology Assessment
With nearly three-quarters of the workforce expected to be mobile by 2020, the requirements for employee safety and security technology is changing. Complete the assessment to see if your organization has the technology in place to protect employees in today’s mobile world.
Improving Incident Command System Event Management
Download the whitepaper, Improving Incident Command System Event Management to learn how you manage those challenges.
Farnborough Air Show
Farnborough International Limited (FIL) is responsible for organizing one of the longest-running and most prestigious air shows in the world, Farnborough International Airshow. FIL was looking for a communications platform that could facilitate the multi-agency structure of its incident control room and help to effectively deploy resources during both emergency and facility management operations.
“Today, we use Everbridge to power our notification program, Northbrook Notify, which we use to automatically send important alerts without going through a timely approval process. We use it for emergencies, such as tornado warnings, but also for more routine public service announcements like road closures, construction updates and special events.”
Managing Multi-Agency ENS Deployments: Increasing Resident Reach, Cost Savings and Unified Messaging
Large scale emergencies call for coordinated, multi-agency response. When an emergency effects multiple counties, every resident deserves access to reliable public safety information. Unfortunately, some agencies lack the funding to accomplish this, while others lack the coordination with other departments to deliver unified messaging.
Duty of Care for a Mobile Workforce: Out of Sight Cannot Mean Out of Mind
As the mobile workforce continues to increase, safety and security professionals are going to encounter new challenges around employee safety. For this reason, the idea of “Duty of Care” must be revisited moving forward because employees who are out of sight cannot be out of mind. In this white paper, Duty of Care for a […]
Webinar Replay: How Loma Linda University Hospital Keeps its Community Safe and Informed
The population at a university, corporate compound or hospital fluctuates daily. Whether there is a sporting event, community gathering or surge of patients and patient visitors, each organization maintains responsibility for the safety and well-being of its community members. Given these dynamic populations, how can large-campus officials communicate with community members in real-time and keep […]
Managing Severe Flooding With Everbridge Nixle
Speakers: Jeff Jelinik, Emergency Management Director of Sauk County, WI Emergency Management Michael Scott, Sr Manager, Marketing Programs Recent events across the west coast have displayed the potentially disastrous effects severe weather and flooding can have. Public safety agencies must take calculated steps to ensure they are properly prepared in the event of severe weather […]
A Toolkit for Better IT Communication and Collaboration from HDI
Businesses need to innovate more, while at the same time delivering unprecedented levels of IT availability, stability, and security. Communication must be at the speed of business. When there are failures, the staff responsible needs to be able to take remedial action immediately, from wherever they are and regardless of the time of day.
Crisis Commander Mobile Application
This is a clip from a recent Crisis Commander webinar that included a demo of the administrative capabilities of the web interface.
Crisis Commander Web Interface
This is a clip from a recent Crisis Commander webinar that included a demo of the administrative capabilities of the web interface.
Designing an Active Shooter Training Exercise
Designing an exercise that focuses on the impact of an event is quite different and requires a different approach than designing an exercise that focuses on the initial occurrence of the event. Both the design process and the execution on exercise day are different. The goal of this presentation is to review the key design […]
Designing an Active Shooter Exercise that Focuses on Impact
In this white paper, Designing an Active Shooter Exercise that Focuses on the Impact, Regina Phelps, Founder, Emergency Management and Safety Solutions, covers the value of running an impact exercise and how it can improve an organization’s overall resiliency and readiness.
Employee Safety and Security Buyer’s Guide: Functional Consideration for Vendor Evaluation
Download the Employee Safety and Security Buyer’s Guide: Functional Consideration for Vendor Evaluation to learn about new requirements for employee safety and security technology for today’s mobile world.
ITSM Deep Dive: ITSM Deep Dive: Prioritization, Escalation, and Alerting with Pink Elephant
Imagine an IT department where there is no agreement on how much impact a given incident has on the business customer. In this organization one person believes an incident to represent a minor impact while another believes the sky is falling. If this sounds familiar then consider that an organization that does not have a […]
Managing Multi-Agency ENS Deployments: Increasing Resident Reach, Cost Savings and Unified Messaging
Active Shooter Preparedness Kit 2.0
In recent years, the active shooter threat has become more of a reality. Between 2014 and 2015, according to the FBI, the United States experienced nearly six times as many active shooter events as during the period between 2000 and 2001. Is your organization fully prepared to respond to an active shooter? Download the Active […]
Leading Law Firm Case Study
A leading international law firm, with more than 3,500 employees across the globe, needed a scalable mass notification solution to improve its business continuity. It had a critical communications system in place but, as the business grew, priorities evolved and the company decided to review its options. The system needed to ensure that its online […]
Major Manufacturer Uses Crisis Commander to Combat Data Breach
The following is a story of how the manager of security for a global manufacturing company was able to use Crisis Commander to effectively communicate and collaborate with key stakeholders during a crisis situation.
Redefining Duty of Care: Ensuring Employee Safety Through Location-Awareness
With nearly three-quarters of the workforce expected to be mobile by 2020, organizations must begin to redefine duty of care. Gone are the days when safety and security professionals only have to worry about protecting employees within the confines of the corporate office(s). In this white paper, Redefining Duty of Care: Ensuring Employee Safety Through […]
Clery Act and Critical Communication for Higher ED
Register for the replay of our expert insights webinar, Clery Act and Critical Communications for Higher ED to hear an overview of the act and what it really means in terms of communication.
IDV Solutions – Visual Command Center Brochure
Move beyond just reacting to threats; anticipate and prevent them from impacting your organization with Alert, Assess, and Act™. Visual Command Center provides a real-time, common operating picture of your assets, personnel and operations in relation to potential risks.
IDV Solutions – Protect Global Employees and Operations with VMware
VMware is the world leader in virtualization software and cloud computing solutions. With more than 18,000 employees, the company maintains offices and data centers on six continents, and provides software and services to more than 500,000 customers, including all of the Fortune 100 corporations. An important aspect of maintaining VMware’s market leader position is ensuring […]
IDV Solutions – National Oilwell Varco Global Security Operations Center
National Oilwell Varco needed to establish a GSOC that provides strategic value to the organization while also maintaining the safety of employees and operations across the globe. The company turned to the leading command center software platform, Visual Command Center, to power its GSOC so that analysts can analyze historical risk data and provide strategic […]
IDV Solutions – Microsoft Global Security Operations Center
Microsoft’s security operations centers had evolved to simultaneously monitor security at hundreds of company facilities, and also follow global news and weather reports, to spot events that could endanger company assets. But with over 60 unconnected systems and data sources to track, security operations had become unwieldy. With an eye to the future, the software […]
Sandvik Hard Materials is a part of the Sandvik Group. The Sandvik Group, established in 1862 with headquarters in Sandviken, is one of Sweden’s largest export companies with more than 300 wholly owned subsidiaries and representation in 130 countries. The Group has annual sales of $8.1 billion, with more than 41,000 employees. The company is […]
Stockholm Water Company
Established in 1861, Stockholm Vatten (theStockholm Water Company) treats and purifies wastewater and produces and delivers drinking water of high quality to more than 1.2 million people in Stockholm, Sweden. The company owns and maintains 5,300 km of water and sewer systems.
Whether your concern is major accidents, manmade or natural disasters, supply-chain disruptions, IT outages or security breaches, Crisis Commander can be an invaluable resource to ensure a positive outcome. Crisis Commander provides a mobile framework and communications infrastructure to notify people, mobilize response team members, execute contingency plans and effectively collaborate while still keeping key […]
The State of Incident Management with HDI
Lack of Automation Hinders Speed of Response to IT Outages and Incidents Incident management is one of the primary processes of a support center. In order to better understand the current state of this process—which gives insight into the state of IT in general—Everbridge conducted a survey of 152 IT professionals, seeking to better understand […]
Public Safety Communications Readiness Assessment
Learn how you can improve in the categories of organization, training and communication.
The 2017 State of IT Incident Management
Learn what IT professionals have to say about the state of incident management, and what challenges they face, especially when it comes to managing and responding to major IT incidents. This original research developed by Everbridge explores the tools, processes, and costs associated with incidents, as well as the most likely causes for downtime and outages.
Responding to Inclement Weather and Managing Traffic With Everbridge Nixle
Register for the replay of the webinar, Responding to Inclement Weather and Managing Traffic With Everbridge Nixle, to hear from the Bedford, NH police department who will be joining us Wednesday, February 22 at 1 PM ET to discuss how their agency responds to winter weather and manages traffic incidents with their Everbridge Nixle system.
Responding to Data Center Outages: 6 Keys to Developing an Effective Response Plan
As technology continues to evolve and grow more complex, so do the crises that arise when things go wrong. Data center outages are becoming costlier for organizations, both financially and in terms of brand image. It is crucial that every organization have a plan in place to ensure they are prepared to respond to data […]
Webinar Replay: Running An Effective Active Shooter Training Drill With Everbridge Nixle
Register to watch the replay of the webinar, Running an Effective Active Shooter Drill with Everbridge Nixle to learn how the Madison County Emergency Management and Office of Homeland Security partnered up with a local university to prepare for an active shooter incident.
Leading Publishing House
One of the UK’s largest and most respected publishing houses wanted a highly effective mass communications platform that would fuel a streamlined, efficient business continuity strategy and enable it to communicate with employees wherever they are in the world and in any given circumstance. For this worldwide media organisation, a daily go-to publication for more […]
Cybersecurity Preparedness Kit: Plan, Train, Communicate, Respond
According to IBM and the Ponemon Institute, the average cost of a data breach in the US was $6.53 million in 2015, and the number of records exposed in data breaches rose 97 percent over the previous year. Yet with the ever increasing frequency and impact of cyber incidents, only 38 percent of global organizations claim they are […]
The Best Performing Businesses Resolve IT Incidents Faster: Hyperwallet Systems, Inc. – IT Alerting
Hyperwallet is a San Francisco based financial technology company that provides a global payout platform to enable localized, multi-currency distribution to just about anywhere in the world. No matter who is being paid, Hyperwallet has a solution that fits – whether earnings, commissions, or royalties. The organization offers a range of unique payout options to […]
Active Shooter Preparedness: Best Practices and Tips from Industry Experts
In recent years, active shooter incidents have been on the rise. FBI data shows both 2014 and 205 had more than 20 incidents each. As the active shooter threat continues to evolve, it is critical that organizations put an emphasis on preparing for the possibility that a shooter could enter their building. Download the DRGuide […]
ITIL Service Management: Integrating Normal Incident, Major Incident & Service Continuity Management
Join Troy Moulin, VP of Research and Development at Pink Elephant, for this webinar on the integration and triggers of normal incident management, major incident management, and service continuity management. During the session, Troy will outline how they are related and how each one is triggered to support the rapid escalation or de-escalation of your service […]
BCI Emergency Communications Report 2016
Everbridge and the Business Continuity Institute (BCI) recently released its third annual report, “The Emergency Communications Report 2016,”which revealed that global businesses are increasingly aware that the true business resiliency is a company-wide initiative that involves taking accountability for the safety of all staff (whether they are located in the office, at home or on the road). […]
The Importance of System Uptime for Higher Education
A reliable, scalable and redundant network infrastructure is fundamental for Higher Education campuses in today’s connected world. Whether the facility supports research efforts, concentrates on medical training, focuses on business administration programs etc., providing consistent and campus-wide access to information is essential to the organization’s success. So, what happens when the network goes down? Download the […]
The States of Guernsey
The States of Guernsey is the parliament of the British Crown dependency of Guernsey. With 5500 employees, the Island’s government is responsible for a population of 66,000, covering everything from immigration control to prisons and traffic management to policing. Guernsey wanted to implement a single point of contact for all of the island’s 999 calls, […]
Randall & Quilter Investment Holdings Ltd.
Randall & Quilter Investment Holdings Ltd. (R&Q) specialises in a wide variety of insurance products and services. Since its inception in 1991 the company has created a comprehensive range of investment activities and services in the global non-life insurance market, focusing on four core areas: insurance investments, underwriting management, insurance management, and insurance services. R&Q […]
Guy’s & St Thomas’ NHS Foundation Trust
In a busy hospital environment efficient management of resources is critical to delivering safe, fast and effective clinical care. A vital component of this is getting the right message to the right person as quickly as possible. Guy’s and St Thomas’ NHS Foundation Trust runs three of London’s busiest and most efficient hospitals. The Trust […]
World Leading Premium Drinks Company
This world leading premium drinks business has a collection of beverage alcohol brands across spirits, beer and wine. With more than 28,000 employees, close to 120 production sites and 230 offices in 180 countries, it is truly an international company.
CLS operates the largest multicurrency cash settlement system in the foreign exchange (FX) market. Launched in 2002 and owned by the world’s leading financial institutions, the organisation operates globally and offers settlement services for 18 currencies. On average, CLS settles USD 5 trillion of payment instructions every day for its clients.
South Western Ambulance Service
The South Western Ambulance Service NHS Foundation Trust provides a wide range of emergency and urgent care services across a fifth of England, covering the counties of Devon, Dorset, Somerset, Gloucestershire, Wiltshire, Cornwall and the Isles of Scilly. The Trust employs over 4,000 staff members who are responsible for its 96 ambulance stations, three clinical […]
Safety Connection and International SOS TravelTracker Integration
Everbridge and International SOS have partnered to make it faster and easier for organizations to ensure their local, remote and traveling employees are safe. The integration between Safety Connection and International SOS TravelTracker enables organizations to quickly locate employees based on their travel itineraries and reach them using the best available contact information.
A Guide to Employee Safety in Today’s Mobile World
Within the next five years, IDC projects more than 75% percent of the workforce will be mobile, which could create significant challenges for security professionals. New ideas for employee safety and duty of care for remote employees and lone workers should be considered in the coming years. In this white paper, A Guide to Employee […]
Applying the Principles of First Responders to Major IT Incident Management
Join Troy DuMoulin, VP, Research & Development at Pink Elephant, as he explains how IT organizations can leverage and integrate the key principles and practices of first responders to major IT incident management.
Data Center Outage Preparedness and Risk Assessment Kit
As technology continues to evolve and grow more complex, so do the crises that arise when things go wrong. Data center outages are becoming costlier for organizations, both financially and in terms of brand image. In 2016, an outage cost an average of $7,000 a minute. This is up $2,000 from the average cost of […]
Mass Violence and Other Major Events: Managing Response and Preparedness
Download the whitepaper, Mass Violence and Other Major Events: Managing Response and Preparedness to learn key preparedness strategies to improve your response for these types of events.
Active Shooter Preparedness Assessment
A recent survey conducted by Everbridge and Emergency Management and Safety (EMS) Solutions discovered many organizations are not prepared for an active shooter incident. Begin the following assessment to discover how prepared your organization is to handle an active shooter. Begin
Severe Weather Preparedness: Forecast and Best Practices
Register to watch the replay of Severe Weather Preparedness: Forecast and Best Practices to hear from Weather Decision Techologies (WDT) on what’s coming up this winter.
Press Release Sample
When you launch Everbridge, sending a press release to the local media is a strong first step in getting the word out to residents. Whether you are directing them to your online portal or asking them to opt-in from their cell phones (Community Engagement), television, radio, newspapers, and blogs are a great way to make […]
White Papers: Active Shooter Resource Library for Healthcare
Our Active Shooter resources for healthcare have grown to include three white papers and two videos. We talk about everything from the legal issues hospitals face with their employees when an active shooting incident occurs to how to handle PR when an active shooter event happens in the community but impacts the local hospital. We […]
Webinar Replay: Violence Prevention and Personal Safety for Lone Workers and Remote Employees
Organizations have varying degrees of moral, ethical and legal responsibility for those working on their behalf whether they are employees, contractors or volunteers. This applies during work hours, and in the case of those working in field settings, away on business travel, and international staff operating in a foreign setting. In many instances, this duty […]
School Outreach – Customizable Flyer
Download the Customizable Flyerin English or Spanish below. English Flyer Spanish Flyer
Emergency Response Best Practices for Hospitals
This white paper from Regina Phelps discusses best practices for developing and assessing emergency situations.
Between Shots Fired and Shooter Down: Managing The Response Gap and Platinum Minutes
Events over the past year have demonstrated the potential for complex and devastating attacks in crowded gathering places. Individuals, organizations and communities must understand and prepare for the changing nature of the active shooter threat, and enhance their capabilities to respond and recover from incidents of mass violence of all types. Download the white paper, […]
Replay – Active Shooter Preparedness Survey: Key Findings & Best Practices
Everbridge and Emergency Management and Safety (EMS) Solutions recently conducted a survey around active shooter preparedness and found organizations are overwhelmingly concerned about violent acts – such as active shooter situations – taking place in their buildings or on campus. Despite this concern, the majority of respondents said they were not properly prepared for an […]
Avoiding Data Center Disasters: Risk Assessment Scorecard
Data centers are mission critical sites with complex components that are susceptible to a wide range of risks and hazards. When a data center outage occurs at another organization it is a “lesson learned.” When it happens to you – it is a DISASTER.
Everbridge Safety Connection
With an increasingly mobile workforce, distributed teams and large campuses, the traditional approach of physical security alone cannot by itself keep people safe. Everbridge Safety Connection™ helps businesses and organizations quickly locate and communicate with their people who may be in harm’s way. Everbridge Safety Connection enables you to protect your people, anywhere, anytime. Looking […]
Designing Training Exercises: Best Practices & Tips with Regina Phelps
In this white paper, Designing Training Exercises: Best Practices & Tips with Regina Phelps, learn how your organization can improve business continuity and emergency preparedness exercises. Whether you are developing a simple table top exercise or working on a full-scale exercise that resembles a Hollywood movie, this white paper will provide you with best practices […]
Active Shooter Preparedness: Current State of Readiness; Detailed Guide on How to Be Prepared
Download the eBook, “Active Shooter Preparedness; Current State of Readiness; Detailed Guide on How to Be Prepared,” to learn about what your organization can do to be prepared for the evolving active shooter threat. Specific topics covered include: Key findings from Everbridge’s and Emergency Management and Safety (EMS) Solutions “Active Shooter Preparedness Survey” The state […]
Video PSA We live in a soundbite society, and one of the best ways to promote your notification system is through a short PSA video that you can put up on your website, or on popular free sites like YouTube, Vimeo, and Facebook. These Public Service Announcements can explain the importance of signing up to […]
White Paper: Clinical Communication and Collaboration in the Emergency Department
This white paper, by General Manager Eric Chetwynd, looks at improving communication flow in the Emergency Department.
Emergency Event Training Drills: Best Practices for Government
Register for the replay.
Emergency Event Training Drills Kit
Download the kit to see the webinar, white paper and other resources.
Sample Opt-In Marketing Plan – City of Lewisville, TX
The City of Lewisville, TX has thousands of contacts in their notification database — mostly landlines uploaded from Yellow and White page data, as well as those collected by the local Utility Company. But with home phones on the decline, Lewisville is looking to boost the number of cellphone and email opt-ins. The city has […]
Sample Opt-In Marketing Plan
AC Alert in Alameda County, CA sends safety notifications to the people who live and work in the county’s 14 cities. In looking for ways to increase subscribers to their Everbridge Emergency Alert system, Alameda County drafted a comprehensive Marketing Action Plan that leverages a number of outreach Best Practices, from press conferences to social […]
Best Practices – Flyers
Are you hosting or attending an event where residents will gather? A festival? A parade? Do you have a table at a fair? These are great occasions for getting the word out to the community about your notification system. Consider having a computer or tablet on hand for folks to sign up, or provide flyers like […]
Best Practices – School Outreach
One of the best resources for expanding your opt-in user base is your school district. Consider asking your local Superintendent, Communications Director, or Principal to send an email to parents encouraging them to sign up for your alerts. Schools typically send weekly emails advising parents of upcoming events, field trips, and lunch menus. Ask them […]
Resident Opt-In Kit
Building a database of subscribers is one of the bigger challenges facing government and public safety agencies today. Let’s face it — your notifications are only as effective as the number of people they reach. So how do you get the word out to residents to opt into your alerts? We look at some of […]
Webinar Slides: ROI of IT Alerting and Demo
We know cybersecurity, particularly ransomware, is an ever-increasing threat. 35% of technical healthcare employees don’t believe they have adequate staff to protect against a cyberattack. This makes automated notification crucial in a hospital setting, patients’ lives could be at stake. See below for slides from The ROI of IT Alerting and Demo webinar where Eric […]
Webinar Replay: DDoS Attacks – Mitigation and Response Techniques to Minimize Downtime
It’s no longer a question of if you will be affected by a DDoS attack, but when. Avoid legal issues and damage to your finances, reputation, and customers by taking the right steps to stay protected.
Crisis Management Framework
Download the Crisis Management Framework to help improve your response to crises that impact your organization. The framework is designed to be used as a cornerstone for managing numerous situations and scenarios. Each scenario is available as a module, and the module documents can be added to or removed from the framework as required to […]
Forrester Report: 5 Capabilities That Can Improve Physical Security While Enhancing Employee Engagement
With increased violence across the globe, coupled with other safety events such as natural disasters and severe weather, and a higher number of employees traveling and working remotely, organizations are being forced to take a second look at their policies and procedures for employee safety. Download this Forrester Research Report, Five Capabilities That Can Improve […]
Improving Severe Weather Alerts with Everbridge | City of Lewisville Case Study
Lewisville, TX, is a suburban community in the Dallas-Fort Worth metroplex area with a population of about 100,000 just north of Dallas on interstate 35 between Dallas and Denton. Lewisville is also the gateway to Lake Lewisville, which is one of the larger lakes in the region and supplies drinking water to area residents and to Dallas Water […]
Webinar Replay: The True Value and ROI of Business Continuity
Watch the replay for this expert webinar, The True Value and ROI of Business Continuity, as Regina Phelps peels back the question of ROI and attempts to answer the value proposition question of business continuity. By clearly understanding the whys of business continuity, you can make your organization more resilient and truly demonstrate value.
Active Shooter Healthcare Response, WDBJ7 On-Air Shooting
Join us on August 31st at 1 pm ET / 10 am PT. Using the case study from the Aug. 26, 2015 on-air shooting for WDBJ7, Christopher Turnbull, MSc, CBCP, Public Relations Manager for Carilion Health will discuss the fundamentals of an effective crisis communications plan. We’ll reveal the three “can’t-live-withouts” and the three “should-haves” of crisis communications and […]
Webinar Slides – What’s New with Everbridge: The Summer ’16 Release
Everbridge’s Summer ’16 Release is full of new features that enable organizations to prioritize safety, safeguard resources and optimize business operations. Our Summer Release webinar unveiled new functionality your organization can use to improve the communication of critical information including: Enhancements to platform performance, improved map performance and improved site languages New Scenario Manager feature within […]
Improving Data Center Operations with Everbridge | Large US Hospitality Company Case Study
“Each time there is an incident, with IT Alerting, we have reduced our MTTR by over 30 minutes, saving us thousands of dollars of lost revenue.”
Streamlining the Major Incident Resolution Process: Define, Plan, Staff and Communicate
When a major IT incident occurs, planning and proper role delegation are essential for quick resolution. For every minute of system downtime, there are severe effects on the business: angry end users/customer, a reduction in employee productivity, frustrated executives, and sometimes even impacted revenue – and for hospitals, it can affect patient safety. Not only should […]
Resolving Higher Ed/University IT Outages with Everbridge | Leading Private Research University Case Study
Using IT Alerting has made it a lot more efficient for our NOC when responding to IT incidents. The group no longer has to search offline for on-call schedules and contact information and can easily escalate communications to the right staff, at the right time.
Best Practices for Finding Missing Children – Webinar w/ NCMEC
Register for the replay to learn key best practices for handling a missing child case from the National Center of Missing and Exploited Children’s Leemie Khang-Sofer.
Evolving Risks for Campus Events: Critical Concepts in Communications
Download the white paper, Evolving Risks for Campus Events: Critical Concepts in Communications to learn from Steve Crimando, Principal at Behavioral Science Applications how you can prepare and manage these events effectively. Topics that will be covered include: Risks associated with large events The 3 T’s of Mass Notification Target, Timing and Type Evolving Communication […]
Campus Engagement and Safety Kit
Download the Campus Engagement and Safety Kit to learn what you can do to increase your message audience and effectiveness on campus. Additionally you will learn key best practices for keeping your students, faculty and visitors safe during incidents and events.
The True Value of Business Continuity: Shifting from Return-on-Investment to Value-on-Investment
Download The True Value of Business Continuity: Shifting from ROI to VOI, written by emergency management and continuity planning expert, Regina Phelps, to learn how you can answer the dreaded question by changing the conversation from ROI to VOI.
Dispelling Myths and Creating Trust During Emergency Situations
In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent […]
When IT Hits the Fan: Best Practices for Major Incident Management with HDI
What happens when your organization suffers a critical, high-impact incident? Who needs to be involved, and how will you communicate with them? Do you currently have a plan—and how often do you update it?
August 17th, 2016 | Designing the Perfect Business Continuity Training Exercise
Join Regina Phelps, on Wednesday, August 17th at 12:00 PM ET (9:00 AM Pacific) for this expert webinar, Designing the Perfect Business Continuity Training Exercise, to answer the question, Why are we doing this? What looks like a simple query is actually one of the keys to getting the most out of every exercise you […]
Partner Webinar Preview: Leveraging Real-Time, Location-Based Intelligence for Incident Response with Geofeedia and Everbridge
90% of young adults (ages 18-29) are using social media. This makes the ability to stay ahead of trending topics, hashtags and keywords on social media a significant opportunity for social media-savvy organizations that value real-time threat and incident intelligence. No matter the vertical or industry, it is always wise for organizations to stay up-to-date […]
Improving Tornado Safety and Preparedness With Everbridge Nixle | Hall County Case Study
The community engagement and emergency uses of Everbridge are endless. Just use your imagination. Our entire county, across the public and private sector, residents and visitors, is better connected because of our use of Everbridge and Nixle.
Streamlining the Major Incident Resolution Process: Define, Plan, Staff and Communicate
Download this white paper for simple recommendations and best practices to help streamline the major incident resolution process and limit the negative impacts of major IT incidents on the business.
Avoiding Data Center Disasters: How to Address IT Service Continuity Risk Factors
Data centers are mission critical sites with complex components that are susceptible to a wide range of risks and hazards. When a data center outage occurs at another organization it is a “lesson learned.” When it happens to you – it is a DISASTER. Watch this on-demand webinar with Jim Nelson, president of Business Continuity Services, Inc., to glean […]
Avoiding Data Center Disasters: How to Address IT Service Continuity Risk Factors
Watch this on-demand webinar with Jim Nelson, president of Business Continuity Services, Inc., to glean practical tips and ideas to avoid data center disasters. This session is a solid starting point to understanding some of the top issues, concerns and risks associated with data centers and IT service continuity.
Protecting the Digital Customer Experience When an IT Issue Strikes
Watch this webinar replay to learn what companies have done to help protect the customer experience and proactively detect web performance and availability issues faster and why it still takes too much time for service restoration.
Large US Hospitality Company Case Study
How IT Alerting Can Save Your Business Money A large US hospitality holding company had a serious dilemma. It held more than 6,300 hotels, representing more than 500,000 rooms, in more than 35 countries and territories. If an IT outage occurred, impacting this system, the business faced revenue losses that could total over approximately $27,000 per […]
Protecting the Digital Customer Experience When an IT Issue Strikes
Whether you provide an online website, eCommerce site, SaaS solution, or managed services, you have no choice but to deliver best-in-class quality of service. Unexpected IT downtime or service degradation can lead to SLA breaches, loss of online revenue and negative brand image while also driving your customers to your competitors. IT organizations need to do […]
Advanced Strategies for Incident / Risk Management: Addressing the Evolving Risk Landscape
Financial services organizations face growing complexities in business, technology, information, and supply-chain interdependencies. The risk management landscape creates organizational challenges around effectively monitoring, assessing, and responding to traditional and new threats. Download this white paper to learn about top of mind risks for organizations, operational complexities in financial services, holistic perspectives on enterprise risk management […]
Webinar Replay: Active Shooter Preparedness – Maturing Your Organization’s Plans and Procedures
Watch the replay of Active Shooter Preparedness: Maturing Your Organization’s Plans and Procedures. In this webinar, Steven Crimando, Principal, Behavioral Science Applications, will discuss how organizations should implement plans, procedures and exercise to ensure an effective, integrated response to potentially overwhelming active shooter events.
Protecting Your Hospital from Ransomware
Ransomware attacks happened in 50% of hospitals over the last twelve months according to HealthcareIT News. Your facility can prevent, or quickly recover from, a ransomware attack if you have the right plan in place. Our ransomware white paper details the five most common forms of attack and how you can prevent them from ever being […]
The ROI of Mass Notification
In this white paper, The ROI of Mass Notification, learn about the benefits of a mass notification system beyond emergency notifications. Faster incident resolution and recovery Improved productivity and efficiency Prevention of revenue loss and reputation damage due to cascading failures
Join Us Today! Social Media for Law Enforcement and Public Safety #Webinar
Nearly 80% of the US population is on social media, making it an essential asset for law enforcement officials everywhere, both for conducting investigations and for community outreach. Unfortunately, only 10% of law enforcement officials learned how to use social media for investigations through formal training. On top of that, 70% of those agencies not using social […]
Active Shooter Preparedness in Healthcare and Hospital Settings
Active shooter incidents have become increasingly common in all types of settings, and present a significant threat in all environments where large groups of people gather. According to A Study of Active Shooter Incidents Between 2000-2013 conducted by the FBI, 160 active shooter incidents occurred within this time frame, and that number has continued to […]
The Power of Unified Communication in Driving ROI: An Expert Panel
In conjunction with Business Continuity Awareness Week, an annual event organized by the Business Continuity Institute to raise awareness of the importance of business continuity and resilience, Everbridge invited a panel of BC professionals to discuss how a unified critical communications platform can derive additional value. Oftentimes, business continuity professionals have the difficult task […]
Improving Situational Awareness With Everbridge | St Clair County Emergency Management Case Study
My ultimate goal using the Everbridge system is to have a seamless notification system for the “Blue Water” area that is inclusive of both first responders and citizens in the United States and Canada to minimize delays.
Improved Patient Outcomes with Everbridge | Promise Regional Medical Center Case Study
For a STEMI patient, a few minutes can mean the difference between recovery and death. With Everbridge, patients receive treatment faster. Everbridge is revolutionizing the way we communicate across the hospital.
Reduce Door-to-Balloon Time with Automatic STEMI Code Alerts
Consider this: every year, around 735,000 Americans have a heart attack – that’s one heart attack every 43 seconds.1 Of these, nearly 250,000 cases are an often fatal variation, ST Segment Elevation Myocardial Infarction or STEMI.2 Unfortunately, STEMI numbers are on the rise. According to a study for the American College of Cardiology, […]
Improving Disaster and Crisis Management With Timely Communication and Response – Part 1
Communications at the Time of a Disaster It is well known that business continuity and crisis communication plans are vital to minimizing losses during an emergency. 80% of companies that experience a major disaster and don’t have any form of contingency planning go into liquidation within 18 months. Yet only 55% of employers have a crisis […]
IT Operations Playbook: 8 Communication Improvements to Reduce MTTR (Mean Time to Repair)
As organizations plan for and assess the impact of IT incidents, one KPI that is often used is the Mean Time to Resolution / Repair or “MTTR” – the average time required to repair a failed component, device or resolve a service issue. The lower the MTTR, the smaller the business impact an IT incident will have. Download […]
The Evolution of Risk and Response: Next Generation Active Shooter Preparedness
In this white paper, The Evolution in Risk and Response: Next Generation Active Shooter Preparedness, Steven M. Crimando, BCETS, CHS-V, Principal, Behavioral Science Applications, discusses numerous topics to better prepare organizations for active shooter emergencies.
Campus Engagement and Safety Kit
Download the Campus Engagement and Safety Kit to learn what you can do to increase your message audience and effectiveness on campus.
Improving Disaster and Crisis Management: Plans and Exercises to Build a Timely Communication Response
Download Improving Disaster and Crisis Management: Plans and Exercises to Build a Timely Communication Response, written by emergency management and continuity planning expert, Regina Phelps, to learn how to develop some simple communication tools/processes, and exercise them to improve disaster and crisis management.
How Does #LESM Help Create Safer Communities?
A growing trend in law enforcement today is the use of social media and technology as a valuable resource to agencies and residents. The acronym LESM (Law Enforcement Social Media) is becoming a common term across Twitter, podcasts, and a focus among law enforcement agencies. Agencies are adopting LESM to stay current with today’s […]
Webinar Replay: DevOps in an Unplanned World: Perfecting Communication During Critical Incidents
Communication is the glue that binds developers and operations staff, plus any additional stakeholders in the IT process. Watch this on-demand DevOps.com webinar to learn how to build a strong communication layer shared across the organization and improve DevOps collaboration and communication.
Everbridge Corporate Overview
We provide enterprise software applications to improve organizational response for critical events to keep people safe and businesses running.
4 Ways to Improve Resident Communciation
In this paper, 4 Ways to Improve Resident Communication learn how city offices can increase transparency into incidents and events happening in their city or town, as well as offer proactive messages around emergencies and safety issues.
Improving Hospital Transfers with Everbridge Nixle | Jefferson County Case Study
Among the takeaways from the move was that close cooperation between agencies is key. ‘We had very close communications with the hospital staff from day one,’ Coker says. The constant use of Nixle’s notification services also kept everyone, including members of the surrounding community, updated in real time.
Webinar Replay: Communicating with Employees During a Terrorist Attack – Emergency Notification Best Practices to Ensure Employee Safety
Watch Communicating with Employees During a Terrorist Attack, to hear from Andrew Woods, former Senior Risk Manager in the Resilience Department at Cargill, and learn about best practices for leveraging an emergency/mass notification system during terrorist and other crisis events.
Safety Connection: Location Based Alerting for Security and Incident Response
With an increasingly mobile workforce, distributed teams and large campuses, it is very difficult to keep track of thousands of employees’ locations, schedules and travels. How can employers proactively help protect the safety of their people in case of location-based critical incidents? Everbridge Safety Connection helps businesses and organizations quickly locate and communicate with their people. The solution aggregates geo-location data from multiple […]
Active Shooter Preparedness Kit
In this Active Shooter Preparedness Kit, you will learn several tactics that can improve preparedness for government agencies and higher education organizations for an active shooter incident.
Mass Notification for IPAWS
Everbridge Mass Notification for IPAWS gives agencies the ability to send geographically targeted alerts to the public at a moment’s notice.
DevOps in an Unplanned World: Perfecting Communication During Critical Incidents
Many DevOps teams believe they have got communication covered with a handful of tools. The combination of SMS, email, Skype and ChatOps tools—homegrown or commercial—helps them get in touch throughout the normal release lifecycle. But what happens when things break? Download the ebook and improve your DevOps collaboration process!
Social Media for Law Enforcement: Crafting the Right Content
Learn from LawsComm Founder and industry expert Lauri Stevens in this whitepaper on what types of “stories” to share on social media for law enforcement and the best methods for sharing these stories.
5 Tips for Improving Campus Safety
In this whitepaper, you will learn 5 important tips for improving campus safety and how you can use technology to connect with students and the communities you serve to build a safe and engaged campus.
IT Business Edge Webinar Replay: 10 Reasons Why Your IT Incidents Aren't Resolved Faster
Learn about key communication inefficiencies that are holding back your IT incident response and learn how to optimize your communications to improve system uptime and team collaboration.
Improving Ease Of Use With Everbridge | Council of Mortgage Lenders Case Study
The Council of Mortgage Lenders (CML) is the main trade body representing UK mortgage lenders. Members include banks, building societies, and other lenders who together account for around 95% of the nation’s residential lending. The CML’s role is to bring lenders together on matters of common interest, and to speak for the collective mortgage industry. […]
Webinar Replay: Building Community Engagement through Social Media
Register for an exclusive replay of Building Community Engagement through Social Media with Lauri Stevens, founder of LawsComm and #LESM Industry Expert. In this webinar, Building Community Engagement through Social Media, learn how law enforcement and other public safety agencies can enhance their community engagement by effectively leveraging social media.
9 Ways to Build Your Resident Opt-In Database: A Visual Guide
Download the guide to see various examples of how agencies have used marketing and advertisements to draw attention and awareness to their notification solutions, ultimately resulting in an increased subscriber base.
Replay: Active Shooter Preparedness and Response in Healthcare
In this webinar, Active Shooter Preparedness and Response in Healthcare, Steven M. Crimando, MA, BCETS, CHS-V, Principal, Behavioral Science Applications, will explore numerous topics to better prepare hospitals and healthcare organizations for an active shooter emergency, such as: The evolving threat posed by active shooters The special concerns associated with healthcare and hospital settings Recommendations […]
Webinar Replay: Active Shooter Preparedness and Response
In this webinar, Active Shooter Preparedness and Response, Steven M. Crimando, MA, BCETS, CHS-V, Principal, Behavioral Science Applications, explores numerous topics to better prepare colleges, universities and government agencies for an active shooter emergency.
Everbridge Solutions for Healthcare
Everbridge helps improve communications across your hospital, ranging from quick and reliable mass notification to streamlined STEMI and code alerts.
Improving Department of Corrections Communication with Everbridge Nixle | Michigan Department of Corrections Case Study
The Nixle system will allow us to provide important information to the citizens we serve in an instant. It will help us keep Michigan residents safe and informed, and broaden our communication with the public.
Community Engagement® for Healthcare
Everbridge Community Engagement® is the ideal solution for easily communicating with visitors, patients and personnel in real-time—especially during emergencies and other critical situations.
Emergency Notification System (ENS) Buyer's Guide
Read the updated 2016 ENS Buyer’s Guide to learn the 13 questions you need to be asking every notification vendor.
Trends in Business Continuity: Exploring the Past and Planning for the Future
In this white paper, internationally recognized emergency management and contingency planning expert, Regina Phelps, explores the recent past of information security, technology recovery, and business continuity events, while taking a look at the trends and events to expect in the future.
Spiceworks Video Meetup: Best Practices for Resolving Your IT Incidents Faster
In this video meetup, we discuss the top reason your MTTK may not be optimized, and ways your IT incidents can be resolved faster. Watch the on-demand video meet up with IT pros from the Community and experts from Everbridge and find out ways IT teams are improving their communication time.
Zika Preparedness: A Look Back at an Expert Panel Discussion on Pandemics
NOTE: Be sure to check out slides from our recent webinar, The Zika Virus: An Emergency Management Panel. The Zika virus, a mosquito-borne virus linked to neurological birth disorders, is becoming a problem worldwide. In fact, the World Health Organization recently announced that the outbreak was a “public health emergency of international concern.”  Zika has […]
Improving Retail/Property Management Communication with Everbridge | 125 Old Broad Street Case Study
125 Old Broad Street is a 26-story multi-let office block, situated next to the Bank of England. Currently occupied by fifty-four different companies, across a diverse range of businesses including solicitors, finance companies and IT companies, approximately 2,000 people work in the building. In the event of an emergency, or in everyday cases such as […]
Webinar Replay | Increasing Your Social Media Footprint for Law Enforcement
Register for the replay of the webinar, Increasing Your Social Media Footprint for Law Enforcement to learn social media best practices. This webinar was presented by Scott Benoit, Everbridge’s Senior Director of Product Management for the Nixle Solution, and Lauri Stevens, founder of LAwS Communications and the SMILE Conference®.
Everbridge Integration with BMC Remedy
The Everbridge IT Alerting integration with BMC Remedy connects the right on-call personnel with the right information, so they can fully focus on what matters most to the business: restoring the service to limit the negative impact on end-user satisfaction, on revenue generation and on the company image.
Improving Critical Communication with Everbridge | Ricoh Case Study
Ricoh is a trusted technology leader, with an impressive track record for innovative, sustainable business solutions. Although Ricoh was originally known for supplying photocopiers and faxes, the company is an industry market force; supplying multifunctional devices, application services, communication services. Ricoh’s range of products and technical solutions includes IT infrastructure, Cloud IT support, hardware/ software […]
Improving Disaster Recovery with Everbridge | Arup Case Study
Arup is an independent firm of designers, planners, engineers, consultants, and technical specialists offering a broad range of professional services. Bringing together professionals from diverse disciplines and with complementary skills allows Arup to take on complex, strategic projects that no other firm could deliver. The Queens Quay Waterfront revitalization in Toronto, Canada gave Arup a […]
Improving Business Continuity with Everbridge | Stockley Park Case Study
Stockley Park occupies 150 acres with 25 buildings, accommodating over 165,000 sq meters of high quality office space, and provides Stockley Park Estate Management LTD (SPEML) with constant challenges, particularly from a business continuity and security perspective. With such a large industrial complex and so many tenants to monitor and maintain, it was crucial SPEML […]
Webinar Replay – Trends in Business Continuity: Recapping 2015 & Looking Ahead
We all wish we could look into the future and know our fate – its only human nature. You can of course learn a great deal about the future by first looking back at the past. In this webinar, Regina Phelps looks into the recent past of information security, technology recovery and business continuity events – exploring our triumphs […]
Active Shooter and the Evolving Threat Environment
In this opinion piece, Business Continuity/Resiliency Management Professional Andrew Woods explores the changing security landscape, including the driving forces behind attacks and the multiple forms of attack. Factors such as the media and public response are also analyzed. You will also discover: Individual initiatives you can take to protect yourself Best practices in governmental response […]
Easy-to-Use, Robust Mass Communication | Axel Springer SE
The ease of use and flexibility of the Everbridge solution allows Axel Springer to communicate quickly and efficiently. The wide-ranging solution suite offers amongst many features, two mobile apps to send and receive alerts as push notifications, in order to assure a robust two-way communication.
Replay: Streamline Care Delivery and Clinical Workflows with Secure Messaging
In this webinar, Streamlining Care Delivery and Clinical Workflows with Secure Messaging, Dr. Trisha Swift, DNP, MSN, RN, CPHQ, CPPS, will cover how secure messaging can help hospitals transition into a value-based care model by efficiently connecting all members of a patient’s care team through streamlined communication practices.
HIPAA Compliant Communications Kit
Beginning with HiTech Act in 2009, HIPAA has been a major topic of conversation. With potential fines of up to $50,000 per incident, it is crucial that hospitals and healthcare organizations take all the necessary steps to safeguard protected health information (PHI). Download the HIPAA Compliant Communications Kit to discover what hospitals and healthcare organizations […]
Gartner Research Note: Complement IT Infrastructure Monitoring With IT Service Alerting
Everbridge is named as a representative provider in Gartner’s latest guide to IT service alerting tools. Enjoy this complementary download of “Complement IT Infrastructure Monitoring With IT Service Alerting” to discover how these products can reduce “mean time to respond.”
IoT Research Series, Part 2: Unified Critical Communications, Features and Benefits in an IoT World
The Internet of Things (IoT) is certainly making a splash across public safety, critical infrastructures, factory automation, medical instrumentation and more. In Part 1 of our IoT Research Series, we discussed ways in which event managers can harness IoT effectively in daily operations and emergency situations. Part 2 of the series takes a closer look at how […]
IoT Research Series, Part 1: How to Leverage the Internet of Things in Critical Event Response
In part one of our IoT Research Series, we will explore how the IoT can enable dynamic new forms of critical communication, event management and crisis response.
CIBC Mellon Everbridge Enterprise Critical Communications
CIBC Mellon leverages the Everbridge system for issues management and enterprise critical communications. Everbridge empowers CIBC Mellon with the ability to initiate two-way mass communication with employees across multiple channels, including email, business and personal phones, text messages and more.
El Niño 2016 Forecast – 8 Questions with Weather Decision Technologies
Severe weather poses a constant threat to cities and residents across the United States. The country is currently expecting a strong El Niño season and it is clear by the storms, mudslides and snow in Southern California that El Niño is upon us. Recently, we hosted a webinar with Dr. David Gold, a Senior Scientist, […]
12 Question Guide to Buying a HIPAA Compliant Secure Messaging Solution
Communication in the healthcare industry is changing. Inefficient methods of communication, such as pagers and email, will soon be replaced by more dynamic, efficient tools like HIPAA compliant secure messaging with video. Read the 12 Question Guide to Buying a HIPAA Compliant Secure Messaging Solution, to learn what questions you should be asking vendors when evaluating […]
IT Incident Communication Buyer's Guide – 2016 Edition: 10 Questions to ask an IT Alerting Vendor
When dealing with critical IT outages time is of the essence and rapid communication plays a major role in minimizing the impact of outages, such as loss of revenue and damaged reputation of your service. Having the right IT alerting solution in place can dramatically help organizations address critical IT outages. Download the 2016 edition of […]
5 New Messaging Rules of Community Engagement
In this white paper, 5 New Messaging Rules of Community Engagement, Dr. Steve Goldman of MIT discusses key best practices for sharing information with residents.
Business Continuity Institute: Emergency Communications Report 2015
A newly published report from the Business Continuity Institute and supported by Everbridge, the Emergency Communications Report 2015, has demonstrated the need for organizations to invest in an emergency communications plan. Download the report to learn about key industry trends and statistics from organizations across the globe.
Replay: Building Trust and Relationships through Community Engagement
Register for the replay to learn how Officer Tracy Gonzalez from San Angelo Police Department uses social media and technology to improve community relations in this expert insights webinar- Building Trust and Relationships through Community Engagement
Replay: 10 Reasons Why Your IT Incidents Aren't Resolved Faster
Wach this webinar replay to find out the 10 reasons your MTTK is not optimized, why your IT incidents are not being resolved fast enough and what you can do to improve communication time.
Disaster Resource GUIDE: IT Incident Response & Communication Edition
When any threat to an organization’s information occurs, nothing short of an immediate response is appropriate. But with people scattered far and wide, and connected with a multitude of devices, how does an IT group get all hands on deck and return systems to normal? This special IT Incident Response & Communication edition of the Disaster Resource GUIDE will help […]
El Ni̱o 2015-16: What’s Ahead & Winter Weather Preparedness
Watch the on-demand webinar, El Nino 2015-16: What’s Ahead and Winter Weather Preparedness. In this on-demand webinar, Mike Gauthier and Dave Gold from WDT discuss what’s in store for the upcoming winter season, best practices for severe weather notification and tips for how to mitigate El Nino and winter storm damage.
Replay: Increase the Effectiveness of your Nixle Message- Demo Webinar
Watch the webinar replay of this demo webinar to discover how to grow and expand your agency’s reach, develop community engagement and ensure when a major event happens, you can provide the necessary support and information with new and enhanced features. You will also discover how law enforcement and public safety utilize Nixle’s premium features for everyday communications and emergency messages.
Streamline Care Delivery and Clinical Workflows with Care Team Collaboration
Today’s healthcare system is in the process of making one of the most significant transformations in its history. The transition to a value-based reimbursement model requires more efficient workflows and better care quality. In this white paper, Streamline Care Delivery and Clinical Workflows with Care Team Collaboration, Dr. Trisha Swift, DNP, MSN, RN, CPHQ, […]
Social Media, Crowds and Hospital Emergency Management
Large crowd events present significant challenges for hospitals. From a surge in demand to increased staffing requirements, emergency managers and administrators need to prepared for the fallout from crowd emergencies. In this white paper, Social Media, Crowds and Hospital Emergency Management, Steven Crimando, Principal, Behavioral Health Applications, covers in the in’s and out’s of crowd emergencies […]
Improving Disaster Management with Everbridge | City of Torrance Case Study
The City of Torrance is the sixth largest city in Los Angeles County, California. The city covers roughly 20.5 square miles and includes one and a half miles of coast line, a reservoir, a noncommercial airport, rail road tracks, the Newport-Inglewood active fault line, the high-traffic interstate 405 and the ExxonMobil Oil Refinery. It is […]
Improving Event Management with Everbridge | City of Philadelphia Case Study
As the city of Philadelphia prepared for Pope Francis’ historic 2015 visit to the United States, the Philadelphia Office of Emergency Management faced a number of challenges. With over 1.5 million visitors expected to flood the city, and more than 70 local, state and federal agencies involved in the event management efforts, how would Philadelphia effectively prepare for, and manage, […]
Messaging Best Practices for the Modern Public Safety Official
In this paper, Messaging Best Practices for the Modern Public Safety Official, you will learn the best and most effective ways to send out a message to your community including best practices to leverage different communication channels such as social media. Download the Paper!
Improving Community Policing with Everbridge Nixle | San Angelo Police Department Case Study
Close to 100,000 people call San Angelo, Texas home, and the San Angelo Police Department is charged with keeping each and every one of them safe while maintaining normal order of the city. San Angelo’s diverse economy is supported by agriculture, manufacturing, education, business and health services, military, tourism, and retirement. The San Angelo PD […]
IT Alerting Integration For CA Service Desk Manager
Tap into the leading critical communications platform with Everbridge IT Alerting and automatically contact on-call team members, launch conference bridges and escalate incidents to senior personnel when needed. Avoid wasted time looking for cell phone numbers and paper schedules and spend more time resolving incidents with Everbridge IT Alerting and CA Service Desk.
eBook: Increasing Efficiency and Improving Patient Outcomes with Secure Clinical Collaboration
In today’s connected hospital, HIPAA compliant clinical communications are a must have. Without this technology, most healthcare professionals will communicate in a non-compliant fashion because their No. 1 priority is the health of their patients. And if that means texting about a patient issue on their mobile phone, they’re going to do it. In […]
The Social Media Guide for Law Enforcement
Law enforcement agencies all around the country are choosing to use social media for community outreach as it has proven to be an extremely useful method for sending out important information to followers. The Social Media Guide for Law Enforcement breaks down social media best practices from a law enforcement perspective. You will learn how […]
Community Engagement® for Airports
The public has come to expect – and demand – information in real time, whether it is communication to visiting passengers about a special event, noise or construction updates to airport neighbors or critical notifications to the public as they drive to the airport. The Everbridge Community Engagement® interface enables airports to target specific groups […]
Community Engagement® for Higher Education
University and college campuses are extremely busy places with multiple groups of people including students, parents, campus visitors, sports fans and more. With Everbridge’s Community Engagement®, you can easily grow a contact database across these diverse groups by using event-based keyword opt-ins, while maintaining complete control over the publishing of your messages via social media […]
Replay: 8 Best Practices for IT Incident Management with Endurance International Group
Join the lead incident manager at Endurance International Group and discover 8 best practices to minimize business disruptions and restore service operations from incidents.
Enterprise Critical Communication Best Practices: How a Global Retailer Keeps Employees and Consumers Safe and Informed
Read Enterprise Critical Communication Best Practices: How a Global Retailer Keeps Employees and Consumers Safe and Informed and discover how one of the world’s largest retail brands: Alerts employee-partners to an impending situation, provides clear instructions on what they should do, determines who has received the alert and who has not, keeps people informed as […]
Replay: Influenza and Pandemic Preparedness: An Expert Panel Discussion
Register for the replay to hear Francis Willett, Director of Professional Services at Everbridge moderate a cross-industry influenza and pandemic panel that provides a holistic view on pandemic preparedness.
Improving Business Continuity for Financial Services | CIBC Mellon Case Study
For more than two decades Canadian institutional investors and global investors into Canada have trusted CIBC Mellon to deliver service, execution and market insights to help them succeed in today’s complex environment. CIBC Mellon has a team of more than 1,300 employees who deliver an array of asset servicing solutions to clients, using the technology and market reach of […]
Improving Mass Notification with Everbridge | PSCU Case Study
PSCU is the nation’s leading credit union service organization (CUSO) and provides credit, debit, prepaid, bill pay and mobile payments solutions and supporting services to over 800 Member-Owner credit unions. The company leverages the cooperative model to better serve credit unions and their members through scale, buying power, partnerships with payments industry leaders and access […]
9 Social Media Best Practices for Law Enforcement
In this white paper, 9 Social Media Best Practices for Law Enforcement, you will learn several tips and best practices that will help you develop a social media strategy that best fits your agency. By leveraging social media to communicate and engage with residents, you can improve your agency’s overall engagement and relationships with the […]
Replay: Increasing Your Resident Opt-In Database
Register for the replay of the webinar, Increasing Your Resident Opt-In Database with Everbridge. In this webinar you will learn from Jim Gatta, Nixle Product Specialist best practices for getting your populations to sign up for your organization’s alerts. In addition to this, Scott Benoit, Senior Director of Product Management highlights key Everbridge functionality that […]
Empowering Law Enforcement through Social Media: An Interview with Public Safety Officials
In this paper, Empowering Law Enforcement through Social Media: An Interview with Public Safety Officials, you will hear first hand experiences from members of law enforcement on their use of social media to build trust and relationships with residents. This interview can provide insight to how other public safety agencies are using technology and social […]
HIPAABRIDGE CLINICAL CASE STUDY: STROKE RESPONSE
From June 29 to August 29, 2015 the HipaaBridge application was deployed at a Level I Stroke center in northern Florida with the following goals; time savings, improved in-route patient evaluations and mobile use of Telemedicine tools.
Improved Patient Outcomes with HipaaBridge | Upstate Concierge Medicine Case Study
Upstate Concierge Medicine & Management (UCM) offers a turnkey telemedicine solution for organizations such as healthcare practices, employers and colleges. Through a unique blend of call center technology, telemedicine solutions, EHR/patient portal technology and medical service organization/practice management they offer patients access to compassionate healthcare providers via a telehealth offering. UCM is the leading regional […]
10 Reasons Your IT Incidents Aren't Resolved Faster
Information is knowledge, knowledge is power, and effective communications provides the bridge to insure that knowledge is shared. Download this white paper to learn about common IT incident management inefficiencies and how to optimize your processes and communications to reduce your Mean Time to Repair (MTTR).
Replay: Managing Incidents and Events Through Community Engagement
Watch the replay of our webinar with Dr. Steve Goldman, Communications Expert and Lecturer at MIT. During the webinar “Managing Incidents and Events through Resident and Community Engagement,” Dr. Steve discusses how municipal organizations should develop and deliver information to ensure those they serve are well informed.
3 Clinical Workflows You Can Improve Today with Clinical Collaboration
Doctors and nurses spend an increasing amount of time on administrative and operational tasks, in part due to inefficient methods of communication, such as phone calls, emails and pages. According to an Everbridge survey, 70 percent of clinicians spend at least 30 minutes per day due to inefficient communications. If not addressed, this can negatively […]
Keyword is the New Hashtag: Improving Event Management with Effective Communication
In this paper, Keyword is the New Hashtag: Improving Event Management with Effective Communication, you will discover how organizations can reduce communication gaps, ensuring information is shared effectively. Topics that will be covered include. What is an event keyword? How keyword opt-in’s are leveraged Why keywords are important for event management
From Routine to Crisis: Handling an Escalating IT Incident
Learn how to handle an escalating IT incident with tips and best practices from Regina Phelps and Kelly David Williams.
Community Engagement® for Corporations
Successful organizations are built on an active and engaged workforce. Whether your workforce is made up of shift-workers, full-time, part-time, or even third-party service providers, it is important to keep all stakeholders engaged and informed. With Everbridge’s Community Engagement® module you can easily grow a contact database using keyword opt-in, while maintaining complete control over authoring and publishing messages directly to your stakeholders […]
3 Communication Breakdowns that can Lead to an Extended EHR Outage
Electronic health records (EHRs) are in place at the majority of hospitals in the US. These costly systems offer hospitals numerous benefits, ranging from improved outcomes and practice efficiencies as well as reduced costs. It is unrealistic to expect 100 percent uptime, but when your EHR does go down it is crucial that your hospital […]
3 Keys for True HIPAA Compliance
The risk of fines for non-compliant communications about protected health information (PHI) is one the rise. If discovered, a single message could lead to a penalty of up $1.5 million. In this white paper, 3 Keys for True HIPAA Compliance, discover what you need to know to ensure your doctors, nurses and other clinicians are communicating […]
Replay: Enhancing Public Safety through Resident Engagement with the Anchorage Police Department
Watch the replay of our webinar, Enhancing Public Safety through Resident Engagement: Expert Insights from the Anchorage Police Department. In this webinar, you will learn how APD uses a community engagement tool to help maintain community relations and communicate around events such as traffic, media relations and missing persons.
Improving Patient Communications With Everbridge | Children’s Hospital of Philadelphia Case Study
The Children’s Hospital of Philadelphia (CHOP) is the first hospital in the United States devoted exclusively to the care of children, and features one of the largest pediatric research programs in the country. Like most hospitals across the country, CHOP has a number of different departments, all with different teams of specialists and staff ranging […]
Best Practices for Creating an Effective Message
During an emergency, residents rely on law enforcement and local public safety to receive the most up to date and accurate information. Agencies who leverage a notification system for community engagement know that the messages being sent out are critical for the safety of their residents. It is important that messages being published contain all […]
The Connected Hospital: Effective Leadership Strategies for Unified Communications
Hospital leaders face numerous challenges on a daily basis – from a rapidly evolving healthcare industry to new and cumbersome government mandates. Many of these challenges have a common symptom – ineffective communications between key stakeholders. In this white paper, The Connected Hospital: Effective Leadership Strategies for Unified Communications, Shahid Shah “The Healthcare IT Guy” shares […]
Community Engagement Explainer
Engaged and active communities are built on a commitment to transparency and safety. Our Community Engagement application helps public safety and emergency management agencies to easily create a resident opt-in database, while providing you with control over authoring and publishing your message directly to the public.
The Four P's of Community Engagement
Effective emergency preparedness, response and recovery require a strong partnership between a community’s law enforcement, emergency management officials and its residents. However developing strong partnerships and community engagement can be difficult, especially when there hasn’t been sufficient prior interactions between municipal organizations and the public. So how can agencies build and maintain an engaged community? […]
Replay: Creating an Engaged Community During a Crisis
Watch the replay of our webinar, Creating an Engaged Community During a Crisis: Expert Insights from Oakland Police Department to learn how OPD engaged with residents during emergencies
HipaaBridge Patient Journey
Watch how HipaaBridge keeps Jane Jones connected to her doctor and her care team throughout her journey of giving birth to twins. Trust HipaaBridge for the most important moments in your patient’s lives.
IDC Analyst Connection: Key Success Factors for IT Incident Communications and Collaboration
Everbridge conducted a Q & A with IDC’s Courtney Munroe on what variables to consider with an IT incident communication and collaboration solution to resolve downtimes and outages.
Replay: PeaceHealth: Improving Communication Across Your Healthcare Network
PeaceHealth is a not-for-profit healthcare system with medical centers, critical access hospitals, medical group clinics and laboratories located in Alaska, Washington and Oregon. Founded by the Sisters of St. Joseph of Peace, PeaceHealth has provided exceptional medicine and compassionate care to Northwest communities for more than a century. In this Expert Insights webinar, PeaceHealth: Improving […]
Companies can now integrate Everbridge’s reliable and scalable communication capabilities directly into their ServiceNow instance to facilitate communication among IT groups and mitigate the impact of IT incidents.
Replay: Protecting the Capital: Leveraging a Notification System for Coordination and Response
Watch the replay of our webinar, Protecting the Capital: Leveraging a Notification System for Coordination and Response, to discover how the National Capital Region Leverages a Critical Communication system.
Certified ServiceNow Connector
Everbridge is a ServiceNow certified partner. Teams can now integrate Everbridge’s reliable and scalable communication capabilities directly into their ServiceNow instance to automatically contact on-call team members, launch conference bridges and escalate to the senior personnel when needed. Spend more time triaging and less time looking for cell phone numbers with Everbridge IT Alerting.
Improving Patient Engagement with Telehealth
Post-discharge care is critical in today’s healthcare environment. With costly fines levied against hospitals each year for high readmissions rate, it is important that doctors have an easy way to communicate with patients after they leave the hospital. In this white paper, Improving Patient Engagement with Telehealth, discover how utilizing telehealth can help you better stay […]
Improving Critical Communications in Higher Education with Everbridge | RIT Case Study
Founded in 1829, Rochester Institute of Technology (RIT) is a privately endowed, coeducational university with nine colleges emphasizing career education and experiential learning. The campus occupies 1,300 acres in suburban Rochester, the third-largest city in New York. RIT also has international campuses in Eastern Europe and Dubai. The RIT student body consists of approximately 15,000 […]
Replay: Patient Care Coordination and Provider Collaboration
Watch the replay of our webinar, Patient Care Coordination and Provider Collaboration, to discover how you can support care team collaboration via a secure mobile communications solution!
Improving IT Incident Response with Everbridge IT Alerting | Ericsson Case Study
Ericsson is a multinational provider of communication technology and services. Ericsson’s services, software and network infrastructure include the Ericsson MediaFirst TV Platform, a software-defined, media-optimized platform for the creation, management and delivery of next-generation Pay TV. Ericsson is a global company with employees spread across the globe, making it essential that their IT incident response teams […]
HipaaBridge for Patient Engagement | Centerstone Research Institute
coactionHealth provided iPhones, preloaded with a selection of health apps, including HipaaBridge, to over 100 Medicaid patients, and encouraged them to use these apps to communicate and engage regularly with their “wellness coaches.” The pilot program was a resounding success. In addition to improving patient and provider communication and engagement, the use of HipaaBridge and […]
Severe Weather Response: Best Practices for Protecting Residents Using Community Engagement
Download this white paper to learn: Why it is important to communication during the lifecycle of an event Why it is important to leverage GIS mapping when sending messages to target and reach the right people Why it is important to use as many communication channels as possible
Replay: Training Exercises – Continuity Planning and Mitigating the Impact of Cyber Attacks and Breaches
View the replay from our recent webinar, Training Exercises: Continuity Planning and Mitigating the Impact of Cyber Attacks and Breaches, with Regina Phelps
Replay: Dispelling Rumors and Misinformation During a Crises with Steve Crimando
View the replay from our recent webinar, Dispelling Rumors and Misinformation During a Crises with Steve Crimando
Customer Perspective: Ericsson
Mark Hydar, Head of DevOps for Ericsson, explains how the company uses the Everbridge IT Alerting solution to notify and escalate information to both internal stakeholders and customers during an IT incident.
Telehealth: Connecting to Patients Anytime, Anywhere
With increased demand and costly penalties for readmission rates – among other factors, doctors and hospitals now have more of an incentive to look for alternative options for treating patients, such as telehealth. Mobile telehealth allows you to turn any personal smartphone or tablet into a device that can connect you with your patients from virtually […]
6 Keys to Developing a Cyber Attack Training Exercise
Download this white paper to learn: What makes a cyber attack training exercise so different What a “routine” emergency is compared to a “crisis emergency” Who should participate in a cyber exercise Which type of exercise to use Communication challenges during a cyber attack
Replay: How Leaders Effectively Manage Communications in a Connected Hospital
Watch the replay of our webinar, How Leaders Effectively Manage Communications in a Connected Hospital, to discover how unified critical communications can help create a connected hospital and keep care teams coordinated on a single platform.
Reducing EMR and Clinical System Downtime
The majority of hospitals and large physician practices have implemented electronic medical records (EMRs) along with other clinical software systems. The failure of these systems have a hard dollar cost and could potentially put patient safety at risk. In this white paper, Reducing EMR and Clinical System Downtime, discover the cost of hospital IT system […]
Replay: Children's Hospital of Philadelphia: Maintaining Enterprise Operations with Effective Communication Strategies
Watch the replay of our webinar, Children’s Hospital of Philadelphia, to discover how the hospital utilizes Everbridge for emergency notifications, leadership communications, code alerts and much more!
Replay: Mobile Healthcare Coordination: HIPAA Compliant Texting and Telemedicine
Watch the replay of our webinar, Mobile Healthcare Coordination: HIPAA Compliant Texting and Telemedicine, to discover how you can reduce readmission rates, improve patient outcomes and much more!
The ROI of Care Team Collaboration
In 2015, half of all U.S. hospitals face penalties from Medicare for high readmissions rates – fines are expected to total $420 million. How can hospital reduce readmissions and avoid costly fines? According to Everbridge research, 57 percent of clinicians believe at least 10 percent of high-risk readmissions by utilizing secure mobile communications. In this […]
3 Best Practices for Building Safer Communities
Safe communities aren’t built overnight. Significant time and effort is required to combat elements such as crime, drug-use and violent conduct that detract from secure societies. Public safety officials, especially those in law enforcement have a duty to ensure the neighborhoods and communities they serve are protected. Download the whitepaper, 3 Best Practices for Building […]
The Everbridge Network augments the Mass Notification and Interactive Visibility solutions, providing cross-account collaboration and situational intelligence during crises. With the Everbridge Network, organizations can improve their critical communications, gather regional intelligence, and keep constituents informed throughout an incident’s life cycle.
Improving Customer Experience Management with Everbridge | Digital Realty Case Study
Digital Realty is a trusted data center solution provider for many of the world’s leading enterprises. With more than 100 properties in 30 markets throughout Europe, North America, Asia and Australia, Digital Realty has data centers located where customers need them — today and in the future. Digital Realty can optimize customer experience management in […]
Community Engagement® enables you to leverage day to day community connections to expand your outreach by growing your opt-ins, publishing to social media and engaging in a two-way conversation with your constituents.
Improving Emergency Preparedness and Communications with Everbridge | Bartholomew County Case Study
Bartholomew County is one of 92 counties in the state of Indiana. The county covers roughly 409 square miles and lies mostly in the level areas surrounding the East Fork of the White River and its tributaries. Agriculture, manufacturing, and tourism make up the majority of the county’s economy. Over 76,000 people call Bartholomew County […]
Improving Global Critical Communications With Everbridge | City Index Case Study
City Index is one of the leading providers of spread betting, forex and CFD trading in the UK. Established in the UK in 1983, it has more than four hundred employees worldwide and offices in the UK, Poland, Singapore, China, Dubai and Australia. Innovative technology allows City Index to facilitate in excess of two million […]
Best Practices for Mass Communication in Healthcare
Hospitals experience events on a daily basis that require quick and accurate communication. Whether you’re sending a STEMI alert to ensure all necessary staff members are ready for the patient’s arrival, or you’re contacting on-call nurses to fill a shift because someone called out sick, it is important that you’re able to get the right […]
Critical Communications Managed Via Mobile App – EMEA | Gerald Eve
“We couldn’t be happier with the result. With no power, no IT and no telephones, I was able to manage the whole thing from my iPhone with the Everbridge App, and we had 100% staff communication throughout; it worked exactly as we wanted it to.”
PrecisionGIS for Corporate
For many organizations, base maps provided by commercial mapping sources may lack precision – due to poor access to large campuses, manufacturing facilities, oil refineries, and other locations. This lack of precision can cause issues when sending a targeted notification to contacts.
5 Steps for Responding to Healthcare Data Breaches
Data breaches are becoming commonplace in the healthcare industry. According to the Ponemon Institute, more than 90 percent of healthcare organizations have experienced a data breach, with 40 percent seeing more than five breaches in the past two years. With such a high volume of incidents, and high costs associated with each breach, it is […]
ENS Buyer’s Guide: The 13 Questions You Need To Be Asking Vendors
Emergencies and severe incidents can happen at any time – without warning. For government agencies, this creates the need for a critical communication system that can reach the right responders and citizens at the right time. With plenty of systems for your agency to choose from – and countless different factors to consider – you […]
Replay: 2015 Severe Weather Predictions: Planning and Preparing for What’s Ahead
View the replay from our recent webinar, 2015 Severe Weather Predictions: Planning and Preparing for What’s Ahead
Critical Communication for a Connected Healthcare Network
Renown Health, Reno’s only not-for-profit and locally owned healthcare network, which has roughly 600 beds and provides care to more than 75,000 patients on a monthly basis, understands that an optimized critical communication solution can help improve operational efficiency and patient outcomes. Discover how Renown Health uses its critical communication solution to keep doctors, nurses […]
Measuring Critical Communications Effectiveness: An Analysis of Private Sector Broadcast Confirmation Data
Successful crisis management depends on an organization’s ability to execute and track critical communications. This means ensuring fast, efficient delivery of an important message as well as determining if recipients receive and understand its content. Everbridge analyzed message confirmation rates from our private sector customers (48,162 broadcasts representing 7.1 million messages) to produce our latest […]
Improving Physical Security Planning and Communication with Everbridge | Alexion Pharmaceuticals Case Study
Alexion is a global biopharmaceutical company focused on developing and delivering life-transforming therapies for patients with devastating and rare diseases. Alexion was established in the U.S. in 1992 with their global headquarters and research operations in New Haven, Conn. Alexion’s approximately 3,000 employees around the world serve patients in 50 countries. Physical security planning and communication are two […]
Customer Perspective: Alexion Pharmaceuticals, Inc.
Brian Phillips, Senior Manager of Global Security, Alexion Pharmaceuticals, Inc., explains how the company uses Everbridge’s Unified Critical Communication platform to effectively communicate during all types of incidents—ranging from local weather emergencies to IT outages.
Replay: Starbucks Webinar| Creating a Connected Organization through Critical Communications
View the replay from our recent webinar, Starbucks Webinar: Creating a Connected Organization through Critical Communications.
Replay: The Telemedicine Opportunity
View the replay from our recent webinar, The Telemedicine Opportunity to discover many things, such as the future of telemedicine and what you should look for when selecting a telemedicine solution.
Incident Communications for Government
Incident Communications for Government allows you to send consistent, error-free messages every time to responders and stakeholders and collaborate to ensure processes are followed for repeatable incidents
Telemedicine: Opportunities and Challenges
Telemedicine is one of the fastest growing segments in healthcare. According to Health Affairs, the U.S. telehealth market is expected to reach $1.9 billion by 2018 – an annual growth rate of 50 percent. This increase can be linked to high demand in the healthcare industry, which has led to an increasing array of non-clinical demands for […]
Consistent, Error-Free Messaging for Public Safety Answering Points
With Everbridge this high volume PSAP agency saw a 50% reduction in critical message delivery time and was able to quickly send error-free messages to the appropriate critical responders and key stakeholders.
Replay: GROUP DEMO Webinar: ServiceNow and Everbridge Integration Demo: Manage Incidents, Minimize Response Time
View the replay from our recent GROUP DEMO Webinar: ServiceNow and Everbridge Integration Demo: Manage Incidents, Minimize Response Time.
Critical Communication for the Lifecycle of a Cyberattack: For Government
At some point, it is almost inevitable that your department or agency will face a cyberattack. According to IBM, there were 1.5 million monitored cyberattacks in the U.S. alone in 2013. Because of this, it is important you are not just dedicating resources to preventing a breach, but also responding to one. Download the following […]
iCart – The World’s Most Mobile Telemedicine “Cart”
iCart is a specially-designed iPad case on a weight-stabilized mount with wheels.
Replay: Expert Insights Webinar: Best Practices for Enterprise Critical Communication
View the replay from our recent webinar, Expert Insights Webinar: Best Practices for Enterprise Critical Communication with CIBC Mellon
Critical Communications for Healthcare
The Everbridge Unified Critical Communications platform equips healthcare organizations with the solutions needed to deliver high-quality patient care while efficiently keeping staff connected, without violating HIPAA privacy rules.
Healthcare Training Drills Preparedness Kit Part 2
Emergencies can happen in a moment’s notice. If your hospital or healthcare organization isn’t prepared, the fall out of an emergency could be serious. How can you make sure your organization is prepared to respond to any type of emergency? Download the Training Drills Preparedness Kit – Part 2 to discover how you can conduct practice […]
Replay: Connecting Emergency Alerting and Notifications with Federal Signal and Everbridge
Speakers: Nirmal Chudgar, Director, Business Development & Professional Services, Federal Signal Imad Mouline, CTO, Everbridge Imagine being able to draw a shape around the people and warning devices that you want to contact and activate using a single console. You can do this today and a whole lot more with the new integration between Everbridge […]
HipaaBridge – The Easy-to-Use HIPAA-Compliant Telemedicine App
HipaaBridge is the most secure and easiest to use HIPAA-compliant mobile telemedicine app. In the modern healthcare setting, clinicians require a HIPAA-compliant mobile telemedicine app that enables them to devote their time to patient care–instead of time consuming manual tasks or the use of outdated technology.
Replay: HipaaChat – Telemedicine in Your Pocket
When communicating, doctors, nurses and other healthcare professionals love simplicity and ease of use, which is why so many use iMessage, FaceTime and Skype. Unfortunately, these applications are not HIPAA-compliant and can result in fines of up to $50,000 per violation. What if there was a way to combine the ease of use features doctor’s […]
SecureBridge for Public Safety
SecureBridge is a messaging app, designed to support Law enforcement agencies, to keep communications between officers and the command center secure. It’s easy to use, works across multiple platforms, including iOS and Android, and operates on a cloud-based model, which allows for local or cross-state communication.
SecureBridge for Corporations
SecureBridge is a messaging app for security-conscious organizations where providing secure communication and the protection of nonpublic customer information is paramount. It is easy to use and feature rich, including text messaging, image sharing, instant push-to-talk voice communications (i.e. “voice recorder”) and live video calls and conferencing.
Critical Communication for the Lifecycle of a Cyberattack
At some point, it is almost inevitable that your company will face a cyberattack. According to IBM, there were 1.5 million monitored cyberattacks in the U.S. alone in 2013. Because of this, it is important you are not just dedicating resources to preventing a breach, but also responding to one. Download the following kit, Critical […]
Replay: Minimizing Risks and Threats Through Situational Intelligence
No matter size of an organization or the industry it is in, it can be threatened by numerous critical events. These threats can hurt business operations, employee productivity and safety – among other things. While it is impossible to avoid crisis events all together, there are ways to be better prepared for an event, minimizing […]
Healthcare Training Drills Preparedness Kit
In the event of an emergency, your hospital or organization needs to be able to react at a moment’s notice. While emergencies or critical incidents are often unpredictable, you can still prepare to ensure the best possible response to minimize damage. Download the Training Drills Preparedness Kit to discover how you can conduct practice drills […]
10 Questions to Ask Your HIPAA-Compliant Messaging Vendor
With the HITECH Act providing HIPAA with more regulatory teeth—and the threat of a $50,000 fine per violation, your hospital or healthcare organization will likely be implementing a HIPAA-compliant messaging solution in the near future—if they haven’t done so already. Every vendor you encounter will tell you they are the best at what they do, […]
Healthcare Incident Communications and On-Call Staffing | PIH Health
PIH Health uses Everbridge’s Unified Critical Communication Suite to more rapidly deliver emergency and operational messages to all employees, across all devices and contact paths. PIH Health administrators can now use the system from a mobile application to communicate code triage alerts, activate crisis response teams and fill open shifts.
Replay: Enhancing Incident Communications featuring Renown Health
Within a healthcare setting, faster, efficient communication leads to better patient outcomes and improved business processes. Whether you’re sending STEMI or stroke alerts or communicating with IT response teams about an imaging machine being down, you need to be able to get the right message, to the right person, at the right time. View this […]
Replay: An Insider's View on Cyberattack Planning and Response
According to IBM, there were 1.5 million monitored cyberattacks in the U.S. in 2013. According to the Ponemon Institute, data breaches cost U.S. organizations, on average, $5.4 million per incident. In the news there has been coverage on high profile attacks including Home Depot, Target and most recently Sony. Everbridge software helped Sony respond to […]
Replay: Enhancing Mobile Capabilities with Everbridge (DEMO)
Mobile communications is part of our everyday life. Utilizing them is extremely important and valuable, especially during a critical situation. That is why you must have an understanding of the range and limitations of each mode of mobile communications. In this webinar, Leveraging Mobility for Crisis Communication: Challenges and Opportunities, with Dr. Robert C. Chandler […]
9 Secure Messaging Trends in Healthcare
Healthcare practitioners know that better collaboration and communication makes for better patient outcomes. Doctors, nurses and other healthcare professionals do not want to worry about whether communication is HIPAA-compliant or secure. Secure messaging solutions help solve these problems by providing doctors, nurses and other healthcare professionals with a means of efficient, easy to use communication […]
5 Steps to Prepare Your Cyberattack Communications and Response Plan
In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack. Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.
Doctors, nurses, emergency responders – your number one priority is to keep your patients safe, even if it means texting or video calling on your personal mobile phones. The major problem with this type of communication is that each message you send is considered a HIPAA violation, which comes with a $50,000 fine for each […]
Improving Utility Critical Communications With Everbridge | LG&E and KU Energy Case Study
Louisville Gas and Electric Company and Kentucky Utilities Company are regulated utilities that serve a total of 1.2 million customers and have consistently ranked among the best companies for customer service in the United States. The company holds about 75 percent to 80 percent of Kentucky’s electric customers and 20 percent to 25 percent of […]
Customer Perspective: American Business Bank
Debbie Dair, Disaster Recovery, American Business Bank, discusses the ease-of-use of Everbridge and how the solution helps the bank reach employees during disasters ranging from earthquakes to fires and floods.
Improving Critical Incidents with Everbridge | American Business Bank Case Study
Located in Downtown Los Angeles, American Business Bank (ABB) is one of the premier middle market business banks in the U.S. ABB specializes in business banking with clients that are typically well run private companies with sales between $5 million and $200 million. Due to the large amount of capital being managed by ABB, it is […]
Customer Perspective: Pratt & Whitney
Renee Welsh, Chip Weston and Brian Chlebowski of Pratt & Whitney discuss how Everbridge enables the organization to communicate with employees about incidents, such as severe weather and power outages, via multiple different contact paths.
Improving Employee Protection and Life Safety with Everbridge | Pratt & Whitney Case Study
Pratt & Whitney, a United Technologies Corp. company (NYSE:UTX), is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units. Pratt & Whitney reported an operating profit of $1.9 billion in 2013 on revenues of $14.5 billion. The company has approximately 33,000 employees who support more than 11,000 customers […]
Improving Government Public Safety Coordination with Everbridge | Ventura County Case Study
Ventura County is one of 58 counties in the state of California and includes 42 miles of coastline and the Los Padres National Forest, which accounts for 46% of the county’s land mass. Fertile valleys in the southern half of the county make Ventura County a leading agricultural producer. Together, farming and the Los Padres National Forest […]
Customer Perspective: Ventura County
Gil Zavlodaver, Alert and Warning Coordinator, Ventura County Sheriff’s Office, discusses how VC used Everbridge during a major brush fire, the benefits of the self-subscription opt-in portal, seamless migration to Everbridge Mass Notification and more.
Replay: Expert Insights: Department Coordination Through a Critical Communication System
Crisis events can happen at a moment’s notice. Often response efforts will involve numerous departments and individuals. If an emergency scenario hit your municipality, are you confident your organization would be able to communicate accordingly? What would be the consequences if you didn’t?
10 Questions to Ask When Choosing an IT Alerting Vendor
If not properly addressed, critical IT outages can have a major impact on your bottom line and reputation. Deploying an IT Alerting solution can help you better attack incidents and decrease Mean Time To Repair, but how do you know if a solution is the right fit for your organization? In this white paper, 10 […]
Customer Perspective: Border States Electric Company
Dave Hinkley, Business Continuity Manager, Border States Electric Supply, discusses different types of incidents the company faces and how Everbridge helps communicate with employees during these incidents.
Improving Utilities Employee Protection and Life Safety With Everbridge | Border States Electric Supply
Founded in 1952, Border States Electric Supply serves the electric utility industry by providing products, materials management solutions and delivery and logistics expertise to tens of thousands of customers across numerous industries, such as oil and gas, government and healthcare. With 62 locations across 16 states, Border States Electric Supply has unique communication challenges when […]
Replay: Winter Weather Preparedness: Predictions and Best Practices with WDT
Winter storms cause power outages, dangerously cold temperatures and safety hazards that can put the lives of people in danger and interrupt normal day-to-day operations. Are you prepared for what this winter has in store? How is El Nino going to impact the United States?
Replay: Expert Insights: Critical Communication Discussion with Saskatoon
Emergencies can happen at a moment’s notice. During these events, it is important that the right people are informed with timely information. Because of this, you must consider how you will communicate with staff, responders and citizens during an event.
Improving Transportation Safety With Everbridge | Port of Los Angeles Case Study
The Port of Los Angeles is part of the LA City harbor department, which holds jurisdiction over an area which lies in San Pedro and Wilmington, California. It consists of many terminals, including cargo terminals, fuel terminals, marinas, and attractions for residents and tourists. On a regular basis there may be between 10,000 – 20,000 […]
Healthcare Security and Emergency Response | Molina Healthcare
Molina Healthcare chose the Everbridge Unified Critical Communications Platform for staff communications. With Everbridge, Molina Healthcare is able to communicate with employees via multiple paths so the right message gets to the right person at the right time.
Customer Perspective: Molina Healthcare
Ralph Davis, Business Continuity Program Manager, and Joe Layman, Director, Business Continuity Management, at Molina Healthcare discuss how Everbridge helps address the numerous communication challenges faced during different types of incidents, including hurricanes and ice storms.
Nothing can destroy hard-earned credibility more quickly than a failure to communicate well in a crisis. The message you send represents everyone in your organization, from the CEO to the employee. Only quick, confident, actionable and easily understandable communications will ensure you constituents’ safety.Through Everbridge CARES, we enlist industry experts to provide account management, professional […]
Staffing and Coordination for Hospitals Best Practices
In a typical hospital environment, change is constant—on-call schedules vary, emergencies require additional staff, patients no-show—while manual processes take up valuable time. How can automating staffing and coordination streamline hospital operations, and improve patient communication and care? In this whitepaper, Maureen McNamara-DiTore, Director, Telecommunications/Reception Services from The Valley Hospital, summarizes best practices for staffing and […]
Targeting Employees with Location-Based Notifications
Workplace mobility is on the rise, which means organizations likely have an increasing number of employees who travel or work from home, creating unique communication challenges. During emergencies and other critical incidents, one of the major worries for organizations is employee safety regardless if they are at the office or not. How can you ensure […]
Targeting Hospital Staff with Location Based Notifications
When a mass casualty event happens – with the potential to injure numerous people – having a full staff can be critical for a hospital. But what if nurses, doctors and other employees are affected by that event? How do you know who is and isn’t affected? In this paper, Targeting Hospital Staff with Location […]
Targeting Citizens with Location Based Notifications
During major events – such as an earthquake or severe storm – government agencies need to notify as many citizens as possible. But what if that agency is dealing with a more concentrated incident, such as a hazmat spill or road closure and only need to notify residents in specific locations? In this paper, Targeting […]
Everbridge for IT Alerting
Up to 80% of system downtime is caused by either human error or a failure to follow set processes. To reduce mistakes and IT system downtime, you need to ensure that the right experts are engaged as quickly as possible and have the right tools to solve the problem.
Everbridge Customer Perspective: Port of Los Angeles
Keith Garcia, Emergency Management Coordinator, Los Angeles Port Police, discusses the importance of communication to the Port of Los Angeles, how Everbridge was used during a tsunami and more.
Everbridge for State and Local Government
Everbridge provides state and local governments with a unified critical communication suite that helps you be better prepared, make better decisions, and respond quickly and confidently during disruptive events… ultimately helping you protect life and property and improve your response during critical events.
Incident Management: How to Keep Users in the Loop
System outages and other critical IT incidents can hurt your brand image and bottom line if customers aren’t informed about what is happening. How can you keep your customers informed during these events to minimize damage? In this executive brief from CIO Insight, Incident Management: How to Keep Users in the Loop, you’ll learn about […]
Ensuring Public Safety through Critical Communications
Incidents such as severe storms or terrorists threats can happen at moment’s notice. While each will require different responses, all have the potential to be even more hazardous if critical communications are not well thought out and developed – ultimately putting citizens in harms way. What would happen if your agency couldn’t reach its’ citizens […]
Employee Safety: Critical Communication Best Practices
In an emergency, one of your organization’s main priorities should be keeping employees safe. How can communication help you prevent unnecessary harm to your employees? In this white paper, Employee Safety: Critical Communication Best Practices, learn about key recommendations for using critical communication to keep your employees out of harm’s way.
Best Practices for Incident Communication
During emergencies, when the pressure is on, state and local government departments and agencies are required to respond to incidents immediately to ensure the safety of citizens. How can these groups streamline communication to reduce or eliminate any room for error? In this paper, Best Practices for Incident Communication, learn how state and local government […]
Replay: Ebola and Other Pandemic Preparedness: Expert Panel Discussion
The recent Ebola cases remind us that preparation for any type of pandemic is extremely important, especially with influenza season right around the corner. What preparations has your organization made for pandemics? Are you confident you can inform and reach all of your staff? What would happen if you didn’t? Join us for this complimentary […]
Crisis Communication for the Next Pandemic
While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic? In this Everbridge Pandemic […]
Critical Customer Communications
Security breaches, service outages, application issues, product recalls and other critical incidents can create a multitude of problems for all types of organizations, such as unhappy customers and high call center volume. Everbridge Critical Customer Communications provides organizations with the capabilities to face these challenges. Global, multi-modal messaging allows you to easily keep customers informed during […]
eBook: Mobile Communication Aids Critical Communication Concerns and Response
In an emergency, mobile communication is a critical aspect of maintaining employee safety and keeping operations up and running. However, not all organizations have the capabilities required to deploy a successful mobile communication strategy during a critical incident. How are organizations managing mobile communications and what are their biggest challenges? In this eBook, Mobile Communication […]
Best Practices for Critical Customer Communications
IT outages, emergency maintenance, data breaches and other critical incidents can potentially affect your customers and ultimately, harm your brand. How can you set up your critical communication strategy to ensure customers are informed during these events? In this paper, Best Practices for Critical Customer Communications, learn why it is important to have a proactive […]
Planning Drills for Healthcare
Without preparation, emergencies and other critical events can put the lives of your patients and staff in jeopardy. How can you ensure you’re ready for the next potentially dangerous incident? In this white paper, Planning Drills for Healthcare: Emergency and Incident Preparation and Training, learn how planning drills can prepare your hospital for emergencies and […]
Best Practices for Faster Critical IT Incident Response
Without timely response, IT downtime—and other critical IT incidents—can impact your organization, your customers and your bottom line. How can communication improve your Mean Time To Resolution (MTTR)? In this Executive Brief from CIO Insight, Best Practices for Faster Critical IT Incident Response, you’ll learn about key recommendations for automating communication to help shorten your […]
Pandemic Preparedness: 10 Key Pandemic Readiness Components
Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level? In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer […]
Staff Scheduling and Department Coordination
For local government, an emergency can create a need for additional personnel and resources. Relying on manual and time consuming staffing and coordination processes can delay response and recovery time, allowing further escalation of an event. How can agencies avoid any delays and focus on the task at hand? In this whitepaper, Staff Scheduling and […]
Critical IT Incident Management Best Practices
Critical IT incidents and disasters can have a major impact on your organization – potentially hurting your customers, your brand reputation, and your bottom line. How can you minimize the risk of these events and reduce your Mean Time to Repair? In this paper, Critical IT Incident Management Best Practices: IT Experts on Communication and […]
Everbridge Customer Perspective: A Major Biotechnology Corporation
Gordon Boughtin, Principal Business Continuity Manager at a Major Biotechnology Corporation, discusses how the Everbridge system is utilized during disruptive events, such as earthquakes and those that require employees to shelter-in-place.
Everbridge Customer Perspective: LG&E and KU Energy
Jody Grizz, Continuity Program Coordinator, LG&E and KU Energy, discusses the importance of Everbridge’s mobile capabilities and how he utilizes the system during disruptive events and customer threats.
Replay: Expert Panel IT Incident and Disaster Alerting
How can you minimize the risk of IT incidents and disasters—protecting your customers, your brand reputation, and your bottom line? What can you do to improve IT incident response and team collaboration, reduce time to repair, and keep stakeholders informed? Join us for an expert panel webinar, IT Incident and Disaster Alerting, to hear real-life […]
Resiliency and Scalability in your Critical Communication Platform
When an incident happens, you need to get the right messages to the right people, as quickly as possible. A critical communication solution can be instrumental in reaching employees, partners, and stakeholders, and maintaining continuity—but only if it performs as intended. How do you know that your system will be resilient and scalable during major […]
Best Practices for Enhancing Public Safety Through Mobility
Disasters, from terrorist attacks to major storms, can significantly impact citizens, and put their safety at risk. Local agencies and responders reacting to these events face a major obstacle – the citizens they are trying to protect are increasingly mobile and dispersed. How can mobile devices and social media make the mobility of citizens an […]
When you need to reach on-call staff quickly, you don’t want to spend time searching schedules on whiteboards or sifting through spreadsheets to find the people you need.
PrecisionGIS for Government
For many cities, towns, and municipalities, base maps provided by commercial mapping sources may lack precision—due to new construction, coverage of rural areas, or poor access to large campuses and manufacturing facilities. This lack of precision can cause issues when sending a targeted notification to contacts.
The Four Key Challenges to Managing Critical IT Incidents
In a matter of minutes, IT downtime can negatively impact your organization, your customers, and your bottom line. How can effective incident management limit the impact of critical IT incidents? In this Executive Brief from CIO Insight, The Four Key Challenges to Managing Critical IT Incidents, you will learn four trends that contribute to IT […]
Up to 80% of downtime is caused by either human error or a failure to follow set processes. To reduce mistakes and maximize IT system uptime, you need to ensure that the right experts are engaged as quickly as possible and are communicating with the most up-to-date information.
IT Incident and Disaster Alerting: Using Communication to Improve Response
IT incidents and downtime impact your team—as well as your customers, your brand reputation, and your bottom line. How can communication help reduce the impact of IT incidents, and shorten your Mean Time to Resolution (MTTR)? Download our latest white paper, IT Incident and Disaster Alerting: Using Communication to Improve Response. In this paper, critical […]
Charmeck Alerts: Cross-Departmental Coordination
During large events, towns, counties, and numerous departments can be affected. Often, communication between these groups is limited to begin with; add in event disruptions, and slow communication and response times can put citizens at further risk. In the paper, Critical Communication and Cross-Departmental Coordination, Stacie Neal of the Charlotte Fire Department summarizes key best […]
Everbridge Brochure – Government
Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. […]
Best Practices for Citizen Registration
In an emergency, you need to be able to communicate with citizens that could be impacted, giving them critical information and instructions. But to reach them, you need to know who they are, where they are, and the best way to contact them. In this paper, Emergency Notification: Best Practices for Citizen Registration, learn key […]
Serving Access and Functional Needs
In nearly all communities, there are individuals with access or functional needs, who require additional services before, during, and after emergencies to ensure their safety and well-being. How do you communicate with those residents during an emergency? How do you ensure that they have access to the resources they require? How do you keep them […]
Everbridge Customer Perspective: Tulare County
Andrew Lockman, Emergency Services Manager, Tulare County, shares how the county utilizes the Everbridge Unified Critical Communications suite and describes its useful features, including the mobile application and custom data management.
What Does Everbridge Do?
The Everbridge Unified Critical Communication suite helps you get the right message, to the right person, at the right time, so you can reach Jane, Ben or Sam whether they are in the office, on a business trip, or out on the weekend.
Replay: IT Incident and Disaster Alerting: Using Communication to Improve Response
As a technology professional, you know that IT incidents can impact more than just your team – they can affect your customers, your brand reputation, and your bottom line. What can you do to improve IT incident response and team collaboration, reduce time to repair, and keep stakeholders informed? Join us for an Everbridge webinar […]
Identifying and Responding to Threats
Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing […]
Top 10 Tips for Successful Message Mapping
In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping […]
Replay: Hurricane and Storm Preparedness: A Best Practices Expert Panel Discussion
What should businesses do to prepare for the upcoming hurricane season – to mitigate loss and protect the lives of their people? If the power goes out, will your business stay on? How will you get important messages to employees, customers, and stakeholders quickly– whether they’re in the building, or on the road? Join us […]
Spring Release – Threat View (powered by NC4)
Threat View (powered by NC4) is the newest addition to Interactive Visibility, which alerts organizations of threats, including hurricanes, bombings, and cyber attacks.
Spring Release – Mobility Enhancements
Everbridge experts discuss new features of the Mobile Member application, including mobile thresholds and unsolicited messages, as part of the Spring Release.
Customer Retrospective with University of New Haven
Ronald M. Quagliani, Associate Vice President of Public Safety & Administrative Services at the University of New Haven, discusses how the Everbridge Mobile Manager App enabled him to alert and update students and faculty about an emergency situation on campus.
Spring Release – Infrastructure Expansion
Everbridge experts discuss Infrastructure Expansion, which includes a complete rebuild of our core broadcasting engine.
Spring Release – Custom Maps
Everbridge CTO Imad Mouline discusses the new Custom Maps feature of our Unified Critical Communication Suite.
Spring Release – IT Alerting
Everbridge experts discuss the new IT Alerting feature of our Unified Critical Communication Suite.
The Hidden Cost of Business Interruptions: How Total IT Incident Management Can Save Your Business
While IT incidents can range in scale – from network performance issues to widespread application outages – they all cost time and money to resolve. But even minor interruptions can carry hidden costs that can have a long-reaching impact on your organization. How can total incident management protect your brand, your reputation, and your bottom […]
Major System Implementation through Blended Learning
The Virginia Department of Health was excited to upgrade their alerting system. They had just one problem – their new system needed to be fully implemented before the end of the previous provider’s contract…in just three months. How did they use blended learning techniques to get more than 300 system administrators completely ramped up on […]
Everbridge Mobile App
Leveraging data from 8,000+ public saftey agencies across the United States, the Everbridge Mobile App puts the universe at the hands of your residents and allows them to easily see public safety alerts around the area. Stay up-to-date and receive push alerts for highpriority messages sent while you’re in a physical area. Or view lower priority […]
eBook: Current Trends and Concerns in IT Communication
IT leaders are finding that, despite massive investments in monitoring and helpdesk technology, communication gaps still waste precious time, add stress to their IT staff, and degrade customer satisfaction. How are companies managing this, and what are their biggest challenges? In this eBook, we’ll share what IT operations professionals said about how they address disruptive […]
Improving Storm and Evacuation Alerts With Everbridge | Nassau County Case Study
Nassau County is located in the northeast corner of Florida, along the Atlantic Ocean, and is known as the “Eastern Gateway to the Sunshine State.” The county has a population of about 74,000, and a local economy that includes agriculture, professional industries, and tourism. Nassau County encompasses 12 distinct topographical zones, including sandy beaches, scenic […]
Replay: Identifying and Responding to Threats: Using Risk Assessment to Improve Resiliency
Threats know no organizational boundaries. Hurricanes, bombings, power outages, cyber-attacks, and infrastructure events remind us that all organizations are vulnerable to both manmade and natural disasters. How can you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? Join us for a complimentary webinar, Identifying and Responding to Threats: Using Risk Assessment […]
Member Opt-In Portal
Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.
Improving County Communication with Everbridge | Tulare County Case Study
Tulare County, California has a population of more than 450,000 residents and eight incorporated cities. Tulare is the second-leading producer of agricultural commodities in the United States. The Eastern half of the County is comprised primarily of public lands, including Sequoia and Kings National Parks. These parks attract well over a million visitors a year. […]
One Year Later: Learning from Boston – Crisis Communication
Nearly one year ago, the City of Boston was attacked during the running of the 117th Boston Marathon. Corporations, public facilities, universities, and hospitals leveraged communication throughout the event and its aftermath, ensuring that victims received prompt and prioritized treatment, law enforcement officials could do their jobs, and citizens and employees stayed safe. Unfortunately, acts […]
Everbridge ManageBridge brings the same set of rich communications features available in Mass Notification to administrators who frequently use smartphones and tablets. It is a free native mobile application available to Everbridge clients that gives them more control than ever before over their emergency notifications.
Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification system keeps everyone informed before, during and after all events whether emergency or non-emergency.
Interactive Visibility Threat View – Powered by NC4
Threat View combines the world-class threat assessment intelligence of NC4 with Everbridge’s critical communication suite and global reach. Threat View gives security executives, business continuity professionals, and crisis managers the tools needed to respond to risks and improve corporate resiliency.
Gartner Report: Improve Your IT Disaster Recovery Plan and Your Ability to Recover From Disaster
Despite the critical nature of IT infrastructure to business operations, a recent Gartner survey showed that one out of three respondents (33 percent) did not include IT outages as part of their business continuity plans. And nearly half (42 percent) omitted computer virus attacks as a potential BCM scenario. But even when organizations include IT […]
Replay: ISO 22301: A Gap in the Defenses
ISO 22301 is quickly being adopted around the world as the standard for ensuring recoverability for both organizations and their supply chains. But what does it mean to be certified? Is recoverability a simple “yes” or “no” proposition? In spirit of the Do, Plan, Check, Act strategy described by ISO, how and what do we […]
Keep Calm and Respond: Key Trends in Incident, Emergency and Disaster Communication
In a recent Everbridge survey about incident, emergency, and disaster response, more than 45% of respondents admitted that during an incident or event, gathering feedback from contacts had to be done manually – if it could be done at all. And less than a quarter had a way to assess the overall effectiveness of their […]
Top 10 Questions to Ask Emergency Notification System Vendors
Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut […]
Trends in Corporate Critical Communication
How long would it take you to respond to a critical incident? We asked that – and more – in a recent Everbridge survey of more than 950 business continuity, disaster recovery, safety and security, IT operations, and risk management professionals. What was the surprising answer given by nearly 40% of respondents? Download our new […]
Improving Resident Alerts with Everbridge | Morrison County Case Study
Morrison County, Minnesota, established in 1856, is the 17th largest county in the state and has a population of more than 33,000 residents. Occupying 1,125 square miles, Morrison County has implemented Everbridge for emergency alerts for its emergency services personnel and residents. Without a proper platform for sending resident alerts, Morrison County would be unprepared […]
Replay: When the Lights Go Out: Managing Communication During Disruptive Events
Join us for this complimentary webinar, When the Lights Go Out: Managing Communication During Disruptive Events, co-sponsored by the Association of Contingency Planners (ACP) and featuring Dr. Ed Goldberg, MBA, BSEE, CBCP. Ed manages business continuity and disaster recovery programs for Northeast Utilities. Ed will share best practices for: Enrolling and organizing contacts Communicating during […]
Resiliency of Society
When an emergency happens, regular citizens often find themselves unintentionally on the front lines. What role can these “accidental first responders” play in an organization’s crisis response? Can you leverage their natural reactions, and their mobile devices, to help save lives in an emergency?
Improving First Response Security and Emergency Response with Everbridge | Team Rubicon Case Study
Team Rubicon unites the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams. Launched in January 2010, Team Rubicon reaches victims where traditional aid organizations can’t venture. Team Rubicon has impacted thousands of lives overseas – in Haiti, Chile, Burma, Pakistan, and Sudan – and in the U.S. With […]
Improving Tropical Storm Preparedness With Everbridge | First Hawaiian Bank Case Study
First Hawaiian Bank was founded in 1858 and is a subsidiary of BancWest Corporation, a regional financial services holding company. The oldest and largest bank in the Aloha State, First Hawaiian offers personal, private, and business banking solutions. It consistently ranks among the top U.S. banks. First Hawaiian Bank has over 2,100 employees on staff, most […]
Healthcare Security and Emergency Response | John Dempsey Hospital
The hospital chose Everbridge to support its communication needs, from notifications of IT system downtime to emergency procedures during major regional storms.
Improving Citizen Alerts with Everbridge | City of Williamsburg Case Study
The City of Williamsburg, Virginia was the epicenter of political events in Virginia leading up to the American Revolution. Today, Williamsburg has a population of more than 15,000 residents, and along with Jamestown and Yorktown, forms part of the Historic Triangle that draws millions of tourists annually. The city has a large elderly population, making […]