Everbridge for Emergency Preparedness

How an organization responds to a critical situation can mean the difference between success and failure.

Successful organizations know that well thought-through emergency preparedness planning translates into the ability to communicate quickly and effectively. And that translates into protecting lives, preventing financial loss, and avoiding confusion. With Everbridge, you can be sure that your communications system is prepared for whatever emergencies you face.

Emergency Preparedness Use Cases

Employee Protection and Life Safety

  • Emergency alerts. Rapidly notify your audiences about severe weather, fires, power outages, gas leaks, chemical spills, acts of violence, and more.
  • Employee accountability. Generate personnel rosters in real-time through polling to account for and report on the whereabouts and safety of employees.
  • Safety and prevention. Communicate proactively before, during, and after incidents, such as the H1N1 public health emergency. Provide safety and prevention tips, such as symptom information, precautionary measures, and other details.
  • Evacuations. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions. Include maps and other important documentation as attachments to the message.

Emergency Response and Management

  • Drills. Conduct unscheduled drills and exercises to improve incident response times, measure team acknowledgement rates, and meet regulatory testing requirements.
  • Staff recall. Rapidly notify and assemble incident response teams.
  • Response team activation and management. Notify and assemble incident response teams. Use polling to determine people resource availability and reporting times. Leverage conference calls to brief the team and determine next steps.
  • Acknowledgements. Request confirmation of receipt of important notices, such as policy changes, and measure incident response team response rates to emergencies and drills.

Continuity of Operations

  • Continuity of operations plan activation. Build multi-message scenarios that align with plan activation triggers for more rapid response.
  • Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
  • Rumor control. Prevent the spread of misinformation and rumors through proactive communications.
  • Policy changes. Alert employees to changes in policies and procedures.
  • Reporting. Comply with regulatory obligations—such as NASD 3510, Sarbanes-Oxley, Joint Commission, NIMS, and HR employee accountability requirements—via automated communications with real-time confirmation data and full audit-trail reporting that includes a history of communications, delivery attempts, and acknowledgements from recipients