Companies invest significant resources in sophisticated controls to protect people, brand, and assets from critical events. These disruptive incidents (ranging from extreme weather to terrorist activity) increasingly lead to operational losses, brand damage, and concerns for health and safety. Despite investment, companies struggle to optimize their critical event management (CEM) operation, slowing down response time and creating potentially life-threatening confusion. As a result, companies are turning toward continuous resolution and a unified approach to CEM that links security and business operations.
With Everbridge IT Alerting, Worldpay reduced the callout process to an average of 3 minutes, and automated the engagement of resources through integration with the CRM system. read more
This webinar discusses how to best visualize critical variables during an emergency to power response and resource allocation. watch
Leveraging EMA research and a case-based approach, this webinar will explain how to reduce mean time to repair (MTTR) through IT response automation. register
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