Skip to main content
Butter bar
Insights from Amazon Logistics & Whole Foods Market on preparing for severe weather events

Everbridge Announces 2020 Critical Event Management (CEM) Impact Award Winners

Government and Enterprise Leaders in Security and Emergency Management Honored for Innovative Use of Technology that Helped Mitigate Impact of COVID-19 and Other Crises in 2020

BURLINGTON, Mass., December 22, 2020 — Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced the recipients of the 2020 Critical Event Management Impact Awards. For the fourth consecutive year, the global program recognized unique, innovative and inspiring use of the Everbridge Platform to support life safety, global security, and business continuity. This year’s program comes at a crucial time as the coronavirus continues to threaten lives and operations, creating a challenging environment for all organizations to return people more safely to work, school, and public spaces.

Among this year’s awards are new categories inspired by the ongoing efforts to overcome and manage the impacts of the pandemic, including Leading the Response to COVID-19 and Resilience During Concurrent Critical Events. Winners include a diverse mix of individuals and organizations committed to employee safety and incident management and response. Recipients range from global retail and consumer businesses, to state and local government agencies, leading universities, regional airports and healthcare organizations.

“Our customers strive every day to keep their people safe and help their organizations avoid disruption to operations,” said David Meredith, CEO of Everbridge. “We are honored to recognize the individuals and teams taking an innovative approach to critical event management in a year rocked by an unprecedented series of crises, from the ongoing COVID-19 pandemic to natural disasters including wildfires and hurricanes to cyberattacks and IT outages. Day after day, we are inspired by our customers’ commitment to life safety and operational resilience and are privileged to recognize their actions.”

Organizations nominated themselves or individuals on their teams for the annual award. An independent panel of industry experts selected recipients after closely reviewing all submissions, which represent only a small fraction of the many critical events Everbridge handles around the globe each year. The complete list of winners for this year’s Impact Awards includes:


Individual Honorees


Leadership Award

Steven Antoine
Chief Security Officer
Yum! Brands, Inc.


Leading the Response to COVID-19

Leigh Ann Moffett
Director of Emergency Management
Southern Methodist University


Best Example of Adopting Technology

Tyler Swearingen
Emergency Preparedness Specialist
Dominion Energy


Best Example of Extending the Reach of Critical Event Notifications

Jennifer Jesty
Emergency Management Coordinator
Union of Nova Scotia Mi’kmaq


Best Example of Using Technology to Combat COVID-19

Jason Dempsey
Emergency Services Administrator
City of Costa Mesa, CA


Organizational Honorees


Innovation and Cost-Savings at the State Level

California Governor’s Office of Emergency Services (Cal OES)


City Resilience During Concurrent Critical Events

City of New Orleans


Going “Above and Beyond” Award

Rackspace Technology


Product Expert Award

Dallas-Fort Worth International Airport GIS Team


Best Example of Making an Impact on Business

Customers Bancorp
Corporate Security Group


Best Example of Making an Impact on People

Beaumont Health Senior Services


Best Example of Saving Critical Time

Edmonton International Airport


Operational Resilience Award

The Walt Disney Company
Global Crisis Management & Global Security


Best Critical Event Management Team

GSC and HT Business Continuity and Incident Management Team


Best Overall Response to COVID-19

Dentsu International


The CEM Automation Award

Federal Express


The CEM Communication Award

Saskatchewan Royal Canadian Mounted Police


This year’s nominees include a global financial firm that uses Everbridge’s COVID-19 Situation Reports to track daily coronavirus trends and positive cases as part of its Return to Office efforts; a bank holding company that leverages Everbridge to provide secure end-to-end communications between incident managers and executives, increasing visibility into both the physical and digital sides of its security program; a pharmaceutical company that uses Visual Command Center® to monitor for earthquakes impacting personnel and checking on the safety of employees and their families; an entertainment conglomerate that deploys Everbridge to conduct welfare checks on employees located in the evacuation zone of wildfires and other staff in the path of a hurricane; a heavily-populated international airport that uses Everbridge to assess the status of travelers in the midst of a crisis, creating heat maps of incident zones within its multiple terminal layout and directing law enforcement and first responders to the scene; and a regional government consortium that relies on Everbridge’s interoperability to coordinate multi-county communications with residents after flood waters destroyed a major bridge along with fiber cables that carry Internet connectivity for emergency managers.

Past Impact Award winners include BB&T Bank, FedEx Corporation, Santa Barbara County Office of Emergency Management, Comenity Servicing, Biogen, Chicago Transit Authority, Doctor’s Hospital at RenaissanceLowe’s Companies, Inc., National Oilwell Varco, New York City Emergency Management Department, South Western Ambulance Service NHS Foundation Trust, State of Connecticut Division of Statewide Emergency Telecommunications, University of Houston, and WellSpan Health.

Winners will receive an engraved statuette honoring their dedication to and excellence in critical event management, be highlighted on social media and on Everbridge’s Critical Event Management Impact Awards page, and receive an invite to participate in testing/feedback sessions during new product development.


About Everbridge

Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,400 global customers rely on the Company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.  Everbridge serves 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, 47 of the 50 busiest North American airports, 9 of the 10 largest global consulting firms, 8 of the 10 largest global automakers, 9 of the 10 largest U.S.-based health care providers, and 7 of the 10 largest technology companies in the world. Everbridge is based in Boston with additional offices in 20 cities around the globe. For more information visit

Everbridge Contacts

Jim Gatta

Media Relations  


Joshua Young
Investor Relations


Request a Demo