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Business Continuity Planning

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What is a Business Continuity Plan?

Many business processes are time sensitive, and when an interruption occurs, it is critical that organizations are able to minimize the impact of the disruptive incident. A Business Continuity Plan (BCP) documents the procedures and resources each department within the organization will use to keep the business impact to a minimum.

Value-on-Investment vs. Return-on-Investment

As with any type of program, executives will ask about the ROI of a business continuity plan. According to Regina Phelps, an internationally recognized expert in the field of emergency management and continuity planning, this conversation needs to shift from ROI to VOI.

The traditional definition of “ROI” means – very literally – “return on investment.” That means that you need to prove that the company received the same amount of money back – or more – as it invested in your program. You can always point to your BIA, point to your planning efforts, correlate the two – and pray for the best. If a serious outage occurred, it’s a pretty easy argument. However, if you’re like most BC/DR professionals, you likely have had no disasters or plan activations, or – worse yet – the situations you faced were easy. You will never win with that kind of response,” Phelps wrote in a recent white paper.

The True Value of Business Continuity

In this recent white paper, Regina Phelps offered eight ideas on how organizations can show the value of its business continuity plan:

  1. Regulatory compliance
  2. Competitive advantage
  3. Brand and reputation protection
  4. Risk identification
  5. Operational improvement
  6. Knowledge capture
  7. Increased robustness
  8. Deeper knowledge

Download the White Paper

Mobile Business Continuity Plan

Crisis Commander CollaborationRelying on your paper business continuity plans is too risky in today’s digital world. Whether your concern is major accidents, man-made or natural disasters, supply-chain disruptions, IT outages or security breaches, a digital plan that can be accessed on a mobile device can be an invaluable resource to ensure a positive outcome.

How Everbridge Can Help

Crisis Commander MobileEverbridge Crisis Commander lets you quickly put your business continuity plan in the pocket of every employee. Response team members have access to a mobile framework and communications infrastructure to notify people, mobilize response team members, execute contingency plans and effectively collaborate while still keeping key stakeholders informed.

  • Mobile Plan Access

    Crisis center view of all active plans and
    task status

    Access BC files (e.g. PDF, DOC and XLS) while your smartphone is offline

  • Mobile Communication

    Notify & collaborate with plan stakeholders

    Use SMS, E-mail and VoIP, audio bulletin board, conference calls, crisis home page, Facebook, Twitter etc. to keep people informed.

    Integrated with Everbridge

  • Mobile Collaboration

    Customized task lists depending on role and type or incident

    Provide real-time status updates

    Situation report, Log and To Do list

  • Plan Management

    Central repository of plans and tasks

    Support for Crisis, Emergency and
    BC plans

    Automatic reminders to revise and
    update plans

    Delivered with 10+ flexible template plans