MAINTAIN COMMAND AND CONTROL
Crisis Management
How Crisis Management Works
Powered by the Everbridge Critical Event Management Platform, Crisis Management optimizes your critical event response by orchestrating all crisis activities, teams, resources and communications in one application.
With all stakeholders – from responders in the field to executives in the boardroom – working from a common operating picture, you will never have to worry that your response plans are not getting executed or tear yourself away from mission critical activities to provide a status update.
Customer Perspective
Southern Glazer’s Wine & Spirits
At Everbridge’s Resilience 2019 conference, we had the opportunity to sit down with Richard Biber, the Director of Business Continuity for Southern Glazer’s Wine & Spirits. Richard explained how he approaches his responsibilities, and truly aligns with the business and its mission to optimize crisis management and business continuity. He also discusses the importance of operationalizing Everbridge beyond critical events to drive additional value for the company’s employees and customers.
Use Cases
Crisis Management unifies your business continuity, disaster recovery and emergency communication processes to accelerate response times for both large and small disruptions, including:
Adverse weather/natural disaster
Critical infrastructure failure
Reputation incident
Supply chain disruption
Health and safety incident
Interruption to utility supply / power outage
Civil unrest
Product recall
Maintain Command and Control
Even when crises evolve into unanticipated scenarios
Static response plans can’t account for the unpredictable nature of real-world critical events. Crisis Management provides a common operating picture for all stakeholders, and turns your passive runbooks into active tasks with the flexibility to add tasks on-the-fly when unanticipated scenarios arise.
Ensure Plans Get Executed Properly
On time and in the right order
Keeping distributed teams and responders in the field coordinated and on task in the middle of a crisis often requires significant manual effort that can slow your overall recovery. Crisis Management mobilizes your response plans and allows tasks to be assigned to individuals, groups or a function.
Provide Meaningful Updates
Common operating picture for all stakeholders
Crisis Management proporciona actualizaciones de estado a todo el equipo involucrado, ahorrando tiempo, ya que los cuadros de mando y los informes de situación permiten a los directivos monitorear la respuesta y el progreso de la recuperación en tiempo real sin tener que interrumpir al equipo de crisis.
The Power of Crisis Management
- Mobilize your response
- Accelerate time to restore operations and services
- Reduce liability and the cost of downtime
Operationalize Your Response
Crisis Management orchestrates all crisis response activities, teams and resources to accelerate recovery time and minimize the fallout from critical events, while providing real-time visibility to executive stakeholders and responders in the field.
SINGLE CEM PLATFORM
Unify business continuity, disaster recovery and emergency communication in one application.
EVENT PAGE
Coordinate response activities through operator dashboards, incident log and smart conferencing.
DYNAMIC TASK MANAGEMENT
Assign tasks to an individual, group or function, and add tasks on-the-fly.
MOBILE RESPONSE PLANS
Execute response plans and collaborate with team members no matter device or where they are located.
DOCUMENT REPOSITORY
Centralize access to all response plans, tasks and associated documents.
INCIDENT CHAT
Provide instant communication between responders in the field, and with the crisis team.
Press Release:
Introducing Crisis Management
Everbridge Launches Crisis Management Solution to Coordinate and Accelerate Critical Event Response and Recovery.
Data Sheet:
Crisis Management
Maintain Command & Control
Everbridge Crisis Management provides organizations a single solution for business continuity, disaster recovery and emergency communication.
Data Sheet:
Mass Notification
Keep Stakeholders Informed
Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence.