You Can’t Prevent IT Outages from Happening, but You can be Better Prepared to Deal with Them

Unplanned system downtime is the reality that IT departments need to deal with every day.  Some even see downtime as being the worst thing that can happen with their IT systems.  In fact, as almost everything we know has gone through a digital transformation, businesses rely more and more upon IT; therefore an IT issue […]

Reduce Door-to-Balloon Time with Automatic STEMI Code Alerts

 Consider this: every year, around 735,000 Americans have a heart attack – that’s one heart attack every 43 seconds.1 Of these, nearly 250,000 cases are an often fatal variation, ST Segment Elevation Myocardial Infarction or STEMI.2  Unfortunately, STEMI numbers are on the rise.  According to a study for the American College of Cardiology, “patients suffering […]

Improving Disaster and Crisis Management With Timely Communication and Response – Part 1

Communications at the Time of a DisasterIt is well known that business continuity and crisis communication plans are vital to minimizing losses during an emergency. 80% of companies that experience a major disaster and don’t have any form of contingency planning go into liquidation within 18 months. Yet only 55% of employers have a crisis communication plan […]

Business Continuity Awareness Week – Give Your Notification System a Day Job!

Business Continuity Awareness Week is upon us and this year the core focus is on a topic close to my heart – Return on Investment. This is a very important area that can be easily overlooked or lost in the activity of running your day to day business continuity or resiliency program. Having clearly defined […]

Everbridge Wins a 2016 New England Innovation Award

The Everbridge team is pleased to announce that we have received a 2016 New England Innovation Award presented by the Smaller Business Association of New England (SBANE).  It wasn’t an easy win: 20 Finalists, narrowed down from 188 nominees, presented to a panel of 66 judges. Our team was able to demonstrate why Everbridge matters not […]

Cyber-Attack Training

In an age where cyber-crime is seen by many as the greatest threat to business, the prospect of falling victim to a cyber-attack is very real. The latest Cyber Security Breach Survey shows that two thirds of big UK businesses have been hit by a cyber-attack in the past year, and with government intelligence agency GCHQ […]

Nixle in Action: Creating Safer Cities through Communication

Over the past few years Farmington, Michigan has seen a decrease in major crimes. In the past 5 years, home invasions decreased by 45% and burglaries decreased by 81%. [1] Their success is attributed in part to the effective communication between law enforcement and residents. Farmington police use Nixle to get information out to the public […]

Webinar Preview – Meeting Secure Business Messaging Requirements with SecureBridge

The days of BYOD (Bring-Your-Own-Device) to work are here and as a result, so are the concerns that come with employee texting, group chat and use of consumer apps. Security risks run high especially for organizations in industries that handle highly sensitive and private information on a daily basis (healthcare, financial services, government etc.).  According to […]

Nixle in Action: The Modern Search Party

A missing child is a moment no parent wants to think about. Not knowing where your child is or having a way to contact them can be a helpless feeling. The most important tool in this situation is having as many eyes as possible to search for the child. Gathering a search party takes a […]

What is Mean Time to Repair (MTTR)?

Measuring the Impact of IT Incidents with MTTR When an IT incident occurs – a customer facing application is down, an application bug impacts productivity, a hardware system is not responding, etc. – time is wasted, business operations are endangered, and in some cases, revenue is negatively impacted.  In fact, according to Forrester Research, a company […]