Everbridge 360™ Critical event management
Stay ahead of the expanding risk zone with Everbridge 360™
The Everbridge critical event management (CEM) platform empowers organizational resilience by enabling you to know earlier, respond faster, and continuously improve how you deal with potential threats.
What is Critical Event Management?
Critical Event Management (CEM) is an essential framework of standards and best practices that forward-thinking organizations are integrating into their strategies for managing operational risks from unexpected events.
By adopting effective CEM practices, organizations can better prepare for, respond to, and mitigate crises. We help you escape the expanding risk zone that organizations see today, regardless of their scale or location. This not only safeguards revenue but also enhances operational efficiency and reduces costs.
How Everbridge 360™ helps your organization manage critical events
Everbridge 360™ offers powerful risk mitigation capabilities – driven by Purpose-built AI – that are easy to use, streamlining the management of critical events on one seamless platform. It enables you to enhance your emergency response, reduce communication delays, and boost both operational efficiency and organizational resilience.
Protect your employees
Employees can confirm their safety, request assistance when needed, and easily access vital location-specific information through two-way communication.
Analyze and act on risks to your organization
Stay ahead of risks with real-time access to detailed situation reports and comprehensive global risk data. Make informed decisions confidently, powered by accurate, up-to-the-minute insights.
Support throughout your resilience journey
Everbridge 360™ offers flexible packages to support you wherever you are on your resilience journey. The platform is highly secure and scalable to support you wherever you operate globally.
Elevate your critical event management capabilities with Everbridge 360™
Managing critical events is as easy as 1-2-3
Everbridge 360™ represents our relentless dedication to provide our customers with the most comprehensive and intuitive user experience to manage critical events across a single platform so you can know earlier, respond faster, and improve continuously. In the face of an increasing frequency and volume of critical events, our platform empowers you to effectively manage these events, minimize communication delays, and improve overall organizational resilience.
1. Know earlier
With advanced business continuity planning and leading risk intelligence, you’ll get real-time insights to detect threats wherever they arise, helping you quickly identify risks to your people and operations.
2. Respond faster
When critical events happen, speed matters. Our Alert Management feature enables seamless, “one-click” responses, from emergency communications to clear instructions, keeping your employees safe and your business protected.
3. Improve continuously
Adapt and improve with our detailed after-action reports, response analytics, and interactive dashboards. Turn data into insights to strengthen your organization’s resilience for the future.
A flexible and scalable solution for managing critical events across any organization
Everbridge 360™ is available in three packages, each designed to meet the specific needs of organizations, regardless of their size or complexity. Download our detailed benefit matrix to discover which Everbridge 360™ version is best suited to your organization’s needs.
Everbridge 360™ Core
Everbridge 360™ Professional
Everbridge 360™ Enterprise
Your organization’s need
“I need to communicate with my employees during an emergency.”
“I need to know when to communicate with my employees, and fully understand the threats.”
“I need to know when to communicate with my employees, understand the threats, and manage risk at scale.”
Size of organization
Large teams
Multiple teams
Global enterprises
See Everbridge 360™ in action
Key features
- Critical communications
- Two-way mobile communication
- Weather alerts (U.S. only)
- Critical communications
- Two-way mobile communication
- Weather alerts
- Real-time risk intelligence management
- Efficient alert handling
- Critical communications
- Two-way mobile communication
- Weather alerts
- Real-time risk intelligence management
- Efficient alert handling
- Crisis management
- Contextual feeds
- Access to situation reports and global risk data
- Access to Visual Command Center
- Resilience insights
How Everbridge 360™ helps you achieve true organizational resilience
Everbridge 360™ seamlessly integrates advanced communication tools, real-time risk intelligence, and incident management into a single, unified platform. With powerful features, such as two-way communication, you can instantly connect with employees during emergencies, gather real-time feedback, and provide critical updates to ensure safety.
MilliporeSigma’s message: Switch to Everbridge and never look back
Thinking about making the switch to Everbridge? In this video, MilliporeSigma shares why adopting Everbridge has been a transformative decision for their organization. From enhancing employee care to boosting organizational resilience, Everbridge provides the tools and capabilities that make a lasting impact.
Leading organizations trust Everbridge to keep
Proven ROI with Everbridge 360™
According to Forrester, Everbridge 360™ delivers an impressive 358% return on investment (ROI). Forrester found that organizations using the platform could expect significant benefits, including efficiency gains, reduced IT downtime, and improved security team productivity.
2026 Global risk & resilience outlook
Explore our comprehensive guide to the top 10 risks defining the year ahead. Uncover key insights into emerging challenges, and access practical strategies to strengthen your organization’s resilience. Stay ahead of the evolving risk landscape and start building a future-ready strategy today.
Discover why Everbridge has been recognized as a Leader in The Forrester Wave™: Critical Event Management
Experience the future of organizational resilience today with Everbridge 360™
Is your organization ready for the next critical event?
Access the Gartner® Market Guide for Emergency and Mass Notification Systems to learn how leading organizations are transforming emergency communication and resilience
See Everbridge 360™ in action
Embark on a virtual tour of the Everbridge 360™ platform, guided by AI Michael. Discover how Everbridge serves as a vital partner in fostering a resilient future for organizations.
Popular CEM resources
Create a quantifiable business case for Everbridge Critical Event Management
Developed by Forrester Consulting, this checklist walks you through how to build a rock-solid, quantifiable business case that not only convinces stakeholders of the imperative to invest in resilience but drives real results.
Building resilience with the Everbridge CEM platform
Threats and disruptions of all types are increasing, a higher frequency equates to a bigger impact on populations and businesses.
What is crisis management?
Learn proven strategies for assembling a crisis management team to help protect your organization, plus how to build, evaluate, and test a comprehensive crisis management plan.
Everbridge 360™ FAQs
What is critical event management (CEM) and how does it work?
Critical event management (CEM) helps organizations detect threats, coordinate response activities, communicate rapidly, and maintain operational continuity during disruptive events. CEM combines risk intelligence, situational awareness, incident orchestration, and multi-channel communications to help organizations protect people, operations, infrastructure, and business services across evolving operational environments.
What is Everbridge 360™?
Everbridge 360™ offers powerful risk mitigation capabilities – powered by Purpose-built AI – that are easy to use, streamlining the management of critical events on one seamless platform. It helps you enhance emergency response and reduce communication delays through mass notification, boosting both operational efficiency and organizational resilience. Explore our solutions here.
How is Everbridge 360™ different from a basic mass notification tool?
Basic mass notification tools primarily focus on sending alerts, while Everbridge 360™ combines AI-powered risk intelligence, situational awareness, automation, incident orchestration, and operational coordination within a unified platform. This broader approach helps organizations move beyond reactive communications toward coordinated operational resilience and enterprise-wide critical event management.
Which Everbridge 360 package (Core, Professional, Enterprise) is right for my organization?
Organizations typically select packages based on operational complexity, integration requirements, geographic footprint, and resilience maturity. Core packages often support foundational emergency communications, while Professional and Enterprise packages expand into advanced automation, incident orchestration, operational resilience, risk intelligence, analytics, and enterprise-wide coordination capabilities across distributed operations.
How much does Everbridge cost?
Everbridge offers custom pricing to create a plan that fits your specific needs. The cost depends on factors like the number of people, locations, and geographic areas you need to cover. This flexible model allows us to support organizations of all sizes, from SMEs to global corporations. Our pricing is transparent with no hidden fees, and 24/7 support is included. A Forrester Total Economic Impact™ study found that organizations using Everbridge achieve an average return on investment (ROI) of 358%.
What types of critical events can Everbridge 360™ help manage (e.g., severe weather, IT outages, safety incidents, supply chain disruptions)?
Everbridge 360™ helps organizations manage severe weather, cyber incidents, IT outages, workplace safety events, supply chain disruptions, natural disasters, travel risks, active assailant incidents, operational outages, public safety threats, and other disruptive events. The platform helps organizations coordinate communications, automate response workflows, and maintain situational awareness during evolving incidents.
Can Everbridge integrate with other systems we are using?
Yes, Everbridge offers seamless integration with many third-party platforms, including HR systems, CRM software, and IT monitoring tools. Our platform can be customized to fit into your existing technology stack.
What communication channels are supported, and how does two-way acknowledgment work?
Everbridge supports multi-channel communications across SMS, voice calls, email, mobile push notifications, desktop alerts, collaboration platforms, digital signage, and other connected systems. Two-way acknowledgment capabilities allow recipients to confirm receipt, report status, request assistance, or provide updates in real time, helping organizations improve accountability and operational visibility during incidents.
What analytics and reporting features does Everbridge offer?
Everbridge provides advanced reporting and analytics capabilities that allow you to track and evaluate the effectiveness of your notifications and emergency response efforts. You can generate detailed reports on delivery success, response rates, and more to improve future preparedness.
How secure is the Everbridge platform?
Everbridge uses industry-leading encryption and security protocols to protect your data. The platform is built with robust security measures that adhere to standards such as ISO 27001 and SOC 2, ensuring that sensitive information remains secure.
How does Everbridge protect data and meet security/compliance requirements?
Everbridge supports enterprise-grade security capabilities, including encryption, role-based access controls, auditability, and configurable governance policies designed to help organizations manage sensitive operational and employee data responsibly. These capabilities help organizations strengthen operational resilience while supporting privacy, security, and compliance initiatives across regulated and global operating environments.
How do I install the Everbridge 360™ mobile app?
Available on the Apple App Store and Google Play Store.
