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The Power of

Critical Event Management

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Why Critical Event Management (CEM)?


Sure, you have detailed emergency preparedness programs and your business continuity planning is up-to-date, but with an increasingly complex and unpredictable threat environment, it has never been more imperative to act faster. With more complete intelligence, you’ll be able to increase your speed and decisiveness in order to assess risks and prevent them from harming your people or disrupting your operations.

A Critical Event Management platform uses technology to take manual processes and automate them. Amplifying ad hoc data feeds to provide richer intelligence and correlating threats with locations of assets and people, ensures more rapid and comprehensive incident assessment and remediation.

Additional benefits include:

  • The ability to automate the initiation of incident response activities
  • Faster recovery of operations
  • More complete assessment of your risk profile to move from a reactive crisis response approach to a proactive crisis prevention approach
  • Accelerated analysis of your performance

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Keeping People Safe and Their Business Running with CEM

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What is Critical Event Management (CEM)?


A critical event is a disruptive incident which poses serious risk or threat to assets or people. An effective Critical Event Management program and strategy is an integrated, end-to-end process that enables organizations to significantly speed up responses to critical events and improve outcomes by mitigating or eliminating the impact of a threat. Imagine your business continuity, disaster recovery, active assailant, emergency response, natural disaster, IT incident risk management, and mass notification all rolled up into an easy-to-execute, strategic plan with long-term benefits.

Benefits of Critical Event Management (CEM)

CEM success unlocks enterprise resilience. The Best in Enterprise Resilience™ Certification program acknowledges the best in breed. A strong CEM program helps organizations:

  • Make better strategic data-driven decisions
  • Enable and protect revenue streams
  • Increase profitability through expense efficiencies
  • Drive operational improvements
  • Ensure consistent practices are applied globally
  • Fulfill duty of care
  • Automate intelligently
  • Bolster brand & reputation
  • Help keep people safe and operations running, faster™

Critical Event Management in Action

Experience how Critical Event Management improves organizational resilience by combining real-time monitoring, automatically correlating threats to your most important assets, anticipating risks, automating response activities, and enabling team collaboration globally.

How does your organization measure up?

Take our Resiliency Maturity Assessment to Find Out

How do You Execute Critical Event Management (CEM)?

Proper planning for critical events includes establishing a crisis management team and developing a crisis management plan to keep people from harm, maintain business continuity, enable recovery from disaster, and protect assets before, during, and after a critical event occurs. Every organization needs to validate and test its crisis management plan and deploys the right emergency communications technology to support crisis response across the organization.

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Address Evolving Work Trends

Our CSO, Tracy Reinhold, consults on the importance of Critical Event Management (CEM) to address and recover from threats. The faster the recovery, the quicker an organization can return to revenue generation and an optimal operational cadence.