CMS Announces Final Emergency Preparedness Regulations

On November 16th, the final CMS Emergency Preparedness rule added to the Conditions of Participation (CoPs) will go into effect for all Medicare and Medicaid hospitals. These revised regulations reflect both the traditional hazards hospital teams face (natural disasters, power outages, infectious disease, etc.) as well as newer threats (active shooter, cyberattacks, etc.). CMS intends […]

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How the Everbridge Nixle Emergency Notification System Helped Capture the NYC Bombing Suspect

Over the weekend, two bombs were detonated and several others were discovered in multiple locations around Manhattan and northern New Jersey. A large-scale manhunt ensued in the hours following the NYC bombing, leading to the eventual apprehension of a suspect Monday morning in northern New Jersey. An article from NJTV News said it best: “The swift take-down of Ahmad […]

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NYC Bombing Suspect Apprehended With Help From Mass Notification

Over the weekend, two bombs were detonated and several others were discovered in multiple locations around Manhattan and northern New Jersey. Thankfully, no one was killed and all 29 of those injured have since been released from the hospital. A large-scale manhunt ensued in the hours following the NYC bombing, leading to the eventual apprehension of a suspect Monday […]

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OCR Rolls Out Phase 2 of HIPAA Audits

After being delayed over two years, Phase 2 of the US Department of Health and Human Services’ Office of Civil Rights’ (OCR) HIPAA audits began earlier this summer. Phase 2 consists of between 200 and 250 covered entities and business associates undergoing “desk audits.” Of these audits, only a small number (likely less than 30) will […]

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IT Alerting Summer Release Is Live! Take a Look!

We’re very excited to present the 2016 Everbridge IT Alerting Summer Release. Being 100% Saas, the new version was successfully delivered to all our customers on July 20th and includes a host of new features, improvements, and integrations. Among these innovations, a brand new calendar import function, a new multi-threaded notification capability, as well as […]

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The Impact of Ash on Employee Safety

With the new rumblings in Iceland it’s a good time to think back to 2010. In April of 2010 I was impacted by the eruption of Eyjafjallajökull. The resulting ash cloud caused chaos with ash covering large areas of Europe. Flights were severely affected leaving many stranded away from home. This is a perfect example of […]

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Active Shooter Preparedness Research Report

Everbridge recently partnered with Regina Phelps and Emergency Management and Safety (EMS) Solutions, a provider of professional consulting services in the area of incident management, business continuity planning and exercise design, to conduct research into the security challenges facing today’s companies, especially when it comes to active shooter situations. The “Active Shooter Preparedness” research report was conducted in July, 2016. […]

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Everbridge Wins 2016 Stratus Award

Everbridge has done it again! The critical communication company has been selected to receive yet another award. This time it’s the 2016 Stratus Awards for excellence in cloud computing, awarded by the prestigious Business Intelligence Group. Everbridge was recognized for its Mass Notification product, which leverages a resilient SaaS-based platform allowing enterprise-level critical communication capabilities for organizations […]

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A Timely Reminder from the Rio Olympics

The Olympic Games in Rio kicks off this week in the shadow of the Zika Virus, doping scandals and water pollution. Amongst the competing athletes will be thousands of business people – from sponsors, sports marketing companies and those associated with the management and support of those competing for glory. The Olympics reminds us that […]

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IoT Cybersecurity for Hospitals

A real IoT hack happened last year that involved Jeep’s navigation system, terrifying car owners and sending manufacturers scrambling to release a security patch.  Now imagine a similar IoT hack happening to a patient’s pacemaker. A scary scenario within the realm of possibility as hackers move towards exploiting weaknesses with devices tied to the internet, […]

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What We All Can Learn From Pokemon Go

  At this point, anyone with access to a smartphone or any media source has heard of Pokemon Go, Nintendo’s augmented reality game for smartphones. The game requires players to go outside and explore their surroundings in order to find and catch new Pokemon. The app exploded onto the scene, with over 20 million daily active […]

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Ransomware in Healthcare

We will continuously update this page with information about ransomware in healthcare. We invite you to follow @EBhealthcare to stay up to date with the latest news. Current Ransomware Resources Blog Post: We Hate Ransomware White Paper: Protecting Your Hospital from Ransomware Ransomware Infographic FBI Ransomware information Communications during a Ransomware Attack Cyberattacks, especially ransomware […]

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Webinar Slides: Leveraging Real-Time, Social Media Location-Based Intelligence for Incident Response

The ability to stay ahead of trending topics, hashtags and keywords on social media is a significant opportunity for social media-savvy organizations that value real-time threat and incident intelligence. This is especially true for government organizations, airports, universities, utilities, hospitals and corporate security departments. If you can identify location-specific issues as soon as they appear […]

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Everbridge Named 2016 Best Place to Work by Los Angeles Business Journal

Global SaaS Provider’s West Coast Headquarters Praised by Employees for Rewarding Work and Top-Down Leadership BURLINGTON, Mass., June 29, 2016 —Everbridge, a global enterprise software company that provides applications which automate the delivery of critical information to help keep people safe and businesses running, was recently named one of the Best Places to Work in Los […]

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Improving Disaster and Crisis Management With Timely Communication and Response – Part 5

COMMUNICATIONS PLANS AND SCHEDULES Regina Phelps recently joined forces with Everbridge and recorded a webinar that explores in-depth strategies for improving your disaster and crisis management. Previously in part four of this five part series, Regina discussed what a governance document and a communication matrix are, and what their content should be. If you missed part […]

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Improving Disaster and Crisis Management With Timely Communication and Response – Part 4

Governance Documents and Communications Matrices Regina Phelps recently joined forces with Everbridge and recorded a webinar that explores in-depth strategies for improving your disaster and crisis management. Previously in part 3 of this five part series, Regina discussed the 3 main responsibilities of a communications team. If you missed part 3, you can access it here. In […]

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Improving Disaster and Crisis Management With Timely Communication and Response – Part 3

3 Responsibilities of a Communications Team   Regina Phelps recently joined forces with Everbridge and recorded a webinar that explores in-depth strategies for improving your disaster and crisis management. Previously in part 2 of this five part series, Regina discussed the basics of crisis communication and how to establish and organize a communications team. If you […]

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Improving Disaster and Crisis Management With Timely Communication and Response – Part 2

Crisis Communication Basics   Regina Phelps recently joined forces with Everbridge and recorded a webinar that explores in-depth strategies for improving your disaster and crisis management. Previously in part 1 of this five part series, Regina discussed why timely communication is important in a disaster, as well as some definitions to help get to the root […]

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Everbridge to Host Secure Messaging and Telemedicine Webinar Discussing Clinical Texting Rule Changes

Webinar to Discuss Leveraging HIPAA-Secure Messaging to Deliver Improved Patient Care May 24, 2016 09:00 AM Eastern Daylight Time   BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, a global enterprise software company that provides applications which automate the delivery of critical information to help keep people safe and businesses running, today announced it will host a complimentary webinar titled […]

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Cyber-Attack Training

In an age where cyber-crime is seen by many as the greatest threat to business, the prospect of falling victim to a cyber-attack is very real.   The latest Cyber Security Breach Survey shows that two thirds of big UK businesses have been hit by a cyber-attack in the past year, and with government intelligence […]

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Webinar Preview – Meeting Secure Business Messaging Requirements with SecureBridge

The days of BYOD (Bring-Your-Own-Device) to work are here and as a result, so are the concerns that come with employee texting, group chat and use of consumer apps. Security risks run high especially for organizations in industries that handle highly sensitive and private information on a daily basis (healthcare, financial services, government etc.).    […]

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What is Mean Time to Repair (MTTR)?

Measuring the Impact of IT Incidents with MTTR   When an IT incident occurs – a customer facing application is down, an application bug impacts productivity, a hardware system is not responding, etc. – time is wasted, business operations are endangered, and in some cases, revenue is negatively impacted.  In fact, according to Forrester Research, […]

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The Joint Commission Approves Clinical Texting within HIPAA Messaging Systems

This week, the Joint Commission, a national hospital accreditation program, approved the use of clinical texting under certain parameters.   The Commission originally banned outright the use of texting between clinicians over patient care to protect patient privacy back in 2011. However, the Commission acknowledged technology has caught up and there are now safe avenues […]

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Improving Disaster and Crisis Management: Plans and Exercises for Timely Communications and Response

When asked what areas need to be improved after any disaster, inevitably companies will often list “communications” as one of the most important areas for improvement. “Communications” is of course a broad topic, however, there is one comment that is probably heard more than any others: “Crisis communications need to be more timely.”   For […]

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NIA: The Crime Fighting Power of Social Media

Social media is a common place for celebrity gossip, status updates, and photo sharing. However, when law enforcement joins the equation, social media can be used as a powerful tool in helping share important news such as police activity, road closures and severe weather alerts.   In Rancho Palos Verdes, the Los Angeles County Sheriff’s […]

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Webinar Slides: Severe Weather Preparedness – A Look at 2016 Tornado Season

Join us on Tuesday April 26th @ 2PM (ET)/11AM (PT) for Severe Weather Preparedness: A Look at the Upcoming Tornado Season with David Gold, Senior Scientist, Weather Decision Technologies (WDT), who will discuss the outlook for the upcoming season. Specific topics covered will include: 2016 tornado season weather forecast Real-life severe weather case studies Weather communication best practices

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Workplace Safety in the Digital Age

The modern workplace is evolving at a rate faster than we’ve ever seen.  With the advanced technology available today, we can connect with folks across the world from the comfort of our home office. Having these virtual capabilities, though barrier breaking in some respects, certainly makes working relationships more complex. It gets harder to put […]

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